This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.

Great place to buy a car from. Between Mike Klaben Jr and Mike Urbania you could not ask for a…read morebetter duo. Service Department is great also. Highly recommended Klaben

We were so appreciative of their customer service! Vince, in their service department was…read moreextremely knowledgeable and got us in and out as fast as possible!

Salesmen are not truthful about the condition of used cars. Drove a very long way to drive a car…read morethat would not shift out of first gear. I was told all was well prior to making the trip.

Mathew sellers sold me a BROKEN ford fiesta with a broken transmission when i asked what was the…read morenoise in the car he said it was the fan and even gave me the car fax not even a month later i get my car into my mechanic and come to find out it was the transmission but the car was sold as is so when i brought it to his attention he accuses me of braking it with in the month mind you i only drive to work and home this was the worst place i have ever been to do not buy a car from here EVER!

Honestly everything went the way it actually SHOULD at a dealership. No sneaky tactics or hidden…read moreupselling. Everything was clear cut and easy to get through. Working with Shawn was a pleasure. He did not come off as a pushy salesmen and was actually attentive to what I said I wanted. 100% would recommend both Shawn and Sims!

When they want something from you, they are up your butt. But when you want something from them,…read morethey just don't answer. It's been 4 months since I cancelled my service contract and then I have been told it was not processed.

Bought car from them discovered had issues next day and wouldnt do anything about it …read more Bought c-max and hybrid battery was bad Was told had no issues . Got it looked at at dealer withing week and a half and $11k to repair

They're very nice and helpful!!! They helped me get into a car same day and were all very…read moreknowledgeable about everything and the process.

I have and so has my family bought cars from here since the 90's . What an amazing business they…read morerun. Family owned and they work with you best they can to get you and your family in a solid car that runs . I took my son there once again and he found his dream car. He love that car and it runs great and looks fabulous. I say to all go here first always when looking for a nice used ride

So I only personally dealt with them directly when calling to verify the deductible for my…read morestep-sons insurance claim about a week ago. Didn't get through the first call but called back a few minutes later and got an answer. The gentleman who answered was super friendly and knew the vehicle owners name and information as soon as I said it without looking anything up. Too me that is a level of personal service I am not really accustomed to these days. As for his truck they had it less time than expected. They completed the repairs under budget. Also, when the truck was finished you wouldn't have even known it was in a accident. I was also made aware as the step son is 18 they kept him apprised if the goings on regular through the whole repair as well! Overall super impressed and I highly recommend.

Best body shop in Niles, OH I recomend you to go there if you wreck your car.read more