Update: They came out as scheduled and removed and replaced the entire porch cap as agreed to. It took another two weeks of phone tag to get Greg out for the acid wash to finish everything up. It turned out better this time, hopefully it will stand up to winter shoveling and salting. Overall the porch looks nice but it wasn't worth the hassle we had to put up with to get it done. Very disappointing because we really liked the guys that did the work; they were very friendly and worked quickly and efficiently, and we had hoped to use them for future projects. We understand that stuff happens, concrete is a science, and we were told immediately that the problem would be fixed to our satisfaction. We didn't appreciate having to fight for months to make that actually happen. read more

Like other reviewers here, I found Greg to be very likable, responsive and enthusiastic while he was bidding for my business. I decided to give this young upstart a chance and had Pro-Active perform some very extensive masonry work on my home in June totaling over $10,000. The job was scheduled a few weeks out and once it had begun, his crew worked pretty hard to get it all completed in a few days time. Greg did a great job securing some reclaimed brick which closely matched the existing split face brick on my 2 chimneys which needed rebuilding. Greg was very proud of his extensive knowledge on color matching mortar, however I was NOT impressed with the way the tuck pointing mortar color turned out on my mortar joints. He said it would lighten up and blend in better after it 'weathers' for a few months and if not, he would come back and re-do that work. The last part of the job was to remove and replace two front window sills. The limestone was measured and cut correctly however, after they packed up and left, I noticed one of the sills was not aligned properly and not quite flush with the house. Greg said that was an easy fix and that he would come back and re-set the sill. That was 5 months ago !! Any respectable contractor addresses customer concerns and issues before, during and after the job. Like other reviewers here have experienced, Greg will not respond to phone calls or text messages once he has your money. Such a shame - a simple one hour fix would have certainly changed my opinion. It's too late in the season to do any outside masonry work due to freezing risk and I now have a window sill that can't be sealed (aluminum trim) and will probably leak snow and water throughout the winter. Successful business owners stand behind their work, respond to their clients and take reasonable measures to assure their customers are satisfied. Greg clearly does not subscribe to these business principles as he exhibited none of these characteristics with me. I surmise that Pro-Active Masonry will not succeed - just another 'take the money and run' company. Does anyone know of a reputable mason I can get to come out and fix Greg's shoddy workmanship ?? read more

I hired Greg's company to build a set of stairs that would match our home. There were no pre existing steps in the location. My only request was that the steps match the current exterior used on both the patio and house. I was assured this would happen. This detail was discussed in my initial yelp email (see screen shot image) as well as with the quote during our two interactions at the house, prior to initiating the work. I was open to the direction the steps would go and how many steps were needed for the space and allowed him to do what would work best in a small space. Please review his quote stating *brick match samples with Greg" and additional details of the promised work. Unfortunately, the day Greg and his team came I was not able to be home and he sent me the photos attached upon completion. I contacted him and said that his work was not what we agreed to or what we paid for. He came to the house and after about an hour of discussion, he reluctantly agreed to add brick veneer to the stairs to match the house (not what we wanted but better than nothing so the stairs would match and have a finished look). He said the work would be completed within 3 weeks (see receipt). Greg gave me his word, said he was a decent guy and wanted to leave us happy with the work that was performed. All seemed ok! At the 3 week mark he responded that he "did not forget" about me and would complete the job on August 7th or 8th. He did not show up on either of those days. Now he won't return my calls or my texts. The work that Greg's company completed was unnecessary for a mason. Any handyman can build stairs out of concrete cinder blocks and put a pre made step sill on top and I'm pretty sure they would do it for a lot less than $2,800. I'm sad to say that I was ripped off by someone who I thought was young, positive, and working hard to create a good local business. I regret not going with the other quote from a mason with far more experience. I think he is overwhelmed and overpriced. He told me his last business fell apart - I'm guessing some of what we've experienced with him is the reason behind that. If you see his FB reviews, it appears that he has used stolen images from his prior employment and claimed them as his own. Perhaps others will use him and have better outcomes but be aware that he makes empty promises, his work ethic is non existent and the work completed is really nothing to write home about. read more

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Greg was very quick to respond and he was extremely through with the project needs. He seems to have a lot of experience in making sure your project is done correctly, so it will last a long time. If your looking for masonry work to be done. I highly recommend Pro-Active. read more

Greg was the second to respond with an estimate, but unlike the other company, he did our estimate himself and was both ready and available to complete our work quickly. The repairs and step replacement were done in under a week. The quality of the work is excellent, and the price was very reasonable. read more