If I could give this company and contractor zero stars I would. He did work without a permit, did…read morenot hire a licensed plumber, and as a result caused serious damage to our property that he has been unwilling to take responsibility for.

Refresh Renovations did a GREAT job bringing our guest bedroom back from the dead. We had a pipe…read moreburst in mid-January, which flooded the downstairs guest bedroom AND the landing connecting the stairs leading up to the main floor. We didn't rush the repairs, because EVERYTHING had to dry out, thoroughly. By summer, we were able to start the recovery, researching and interviewing several companies including Refresh Renovations whose bid was on the lower end. It took about a month, from the initial wreckage removal to the last trim on the walls along the newly-restored and carpeted flooring. The insulation, drywalling, painting, and detailing were meticulously done. The different crews of workers were prompt, courteous, and thorough, and never left a mess behind. I kept thinking about that TV commercial for an interior refurbishing company, showing a badly flooded home that wound up looking "like it never even happened" when the recovery was complete. Refresh Renovations also has a follow-up program to check back in, over the next year, to see how their work has held up. I hope we never have another "mess-adventure" like this, but if we do, I'm calling Refresh Renovations, first thing! - Mary Lyon Lake Oswego

Josh and his team are a absolute dream to work with. From start to finish you can expect a level of…read moreprofessionalism that is hard to find. He finishes on time (or early) and communicates every step of the way. His work is impeccable and all of his subcontractors exceeded my expectations. I have hired them repeatedly and have no intention of stopping. Josh and I went over a list of things that my previous contractor had convinced me were necessary, and he declared most of them were not and gave me cheaper alternatives to fixing issues. As he worked, he was able to call out things that would need fixed and give me timelines on what might happen and when so I could prioritize when to do which projects. (Don't worry previous, horrible contractor is out of business.) I am disabled and wanted my bathroom to be safe, but not to look institutional. Josh had me work on the aesthetics with Alissa, who I now call the color whisperer, and she helped me achieve something far better than my imagination could ever dream. BUT THEN... once the bathroom was framed out, Josh, Brandon, the funniest plumber on the planet, and I met in the space and they literally had me sit on the shower bench and marked the reach of my tiny t-rex arms so that every grab bar and the hand held shower head would be in easy reach and give me the SAFEST bathroom in existence. Additional special shout outs to Clint, Josh's right hand man, and Kirby, the cabinet maker who is responsible for the vanity and my beautiful built in closet.

When we finally decided to pull the trigger on a major master bath renovation we knew where to…read moreturn. Josh and his team at 8 Inch Nails did a major kitchen/family room remodel for us in 2016 and did a wonderful job and they did not disappoint this time. The project was a complete gut and replacement of the existing bath. His designer did a great job helping us with layout and finishes and everything turned out just the way we invisioned. Josh gave reasonable expectations on schedule and budget and followed through. He's a great communicator, always responding to e-mails, text messages, and phone calls. His subs were always easy to work with and showed up when scheduled. Our project turned out great!! We'll definitely use him on future projects.

Dick is as kind and great at communication as he is an expert in his craft. I can't thank him…read moreenough for his help with my water damaged plaster ceiling.

Nice guy, but hard to get a response via Yelp. And when we finally connected, it turned out that we…read morewere outside his service area (although that was not how the business showed up on Yelp). He said he'd provide some referrals, but that didn't happen.

I hired Alan to replace cedar shakes and do some finishing woodwork on the exterior of our home…read more We met Alan based on a referral from another home services company. From the beginning, Alan was methodical, communicative and prompt. He showed up to give us an estimate and answered my numerous questions about the job at hand. By the end of the same day of his initial visit, we had a detailed estimate in email, which we approved. Our house was remodeled in the past with uniqueness and quality materials in mind, but with 80% completion on many aspects. We needed a contractor who could help complete our unique vision. Alan replaced a large area of cedar shakes on the back of our home, helping erase the evidence of a decayed deck we previously removed. He also crafted a solution for a corner where the previous homeowner didn't seal up the house properly. Alan was organized and gave great attention to detail. He communicated his arrival and departures each day, and ended up finishing ahead of schedule. I am super happy with the level of attention that was paid to each detail of the job, and will hire Alan again for a future project.

I reached out to Alan when I came across some trouble removing custom shelving. He was able to…read moreproblem solve the issue and efficient with addressing the issues. I really appreciate Alan's communication and quality of work. He is professional and also awesome with pets. My dog felt right at home while Alan was working. Alan has a lot of knowledge in his craft and I would refer him to everyone!

Adam started out great and then poof! Gone. Showed up and got a lot accomplished after he took half…read morethe money up front and then I don't know what happened. Stopped showing up. Wouldn't answer texts. Didn't even bother to come and get the tools he left for over three weeks. Not a good planner. Promises a lot but doesn't deliver. Nice guy, but I would prefer a completed job with someone that follows through.

Adam built and stained a 700 linear foot fence for my residence…read more He was professional, timely, and the work was high quality. I would recommend Adam for contracting services. Adam also did other small jobs for my home including dry wall and other fencing. I have received many compliments on the fence he built! It looks very nice and well done.

Handyman work is always one of those things... hard to put your finger on it .. what is the right…read morecost.. as its all encompassing, is it a good deal for the money? etc.. We had a project of repairing a couple of hand rails and replacing the hinges and screws on the front door.. Always hard to pay for stuff you think you can do yourself but that said the handyman showed up on time and ready to go.. left a vm the night before, etc.. they have "packages" and it was cheaper for us to purchase a half day package. We did, and ended up adding a few hours to it and the work we needed done was done well. I am a bit of a pain in the ass as a client but I will always say either way if it was from my point of view great or not great service... and for ACE Handyman Services they did a GREAT JOB! Highly recommend them.

They talked a good tale. Their egos are bigger than their skillsets. In my case, they turned a…read moresimple 2-hr job into 5-hr job @ $150/man-hr. My Dad, who would hire 'casual labor' from time-to-time, used to say "pay peanuts, get monkeys". Obviously, not true today with this franchise. [Contrary to "Mary G's" review ... you decide if it's "fact or fiction" ... I e-mail'd them the sketch, they gave me a quote, guy shows up and charges me $150 for saying the quote's not valid; stupidly I allow them to come back after assurances from the "boss", only to find out after the callback that they charged my CC without my approval!] Would never again consider them ... not even to clean out a birdhouse. Be skeptical of the reviews which claim they were less expensive than others [unless it's a neurosurgeon]. In summary, I'll not longer use Yelp.

I lucked out and feel extremely fortunate to have worked with Jason and Craftworks. Craftworks…read moreremodeled my kitchen, 2 bathrooms and added a 1/2 bath aka powder room to my 1893 Queen Anne Victorian home. The project was on schedule, within budget and I only had a dumpster in front of my house for 2 1/2 days. I cannot be happier and highly recommend Craftworks!

Jason helped us with our kitchen + living room remodel. His team removed a wall and chimney and…read moreinserted a beam in its stead. Then his team dry walled and textured the ceiling and walls. In addition, he hired a subcontractor to restore the hidden floors beneath the carpet in our living room. Lastly, he installed trim around the edge of the floor. (Location Portland, OR Not Walla Walla, WA)

I had a roof and exterior project with this company. Long story short, faulty roof install,…read morespecifically around the flashing of the chimney that the owner never fixed or paid for. Leaks observed in the following winter season after install that were never repaired or resolved. Even though it was under warranty in the contract. We also had issues with their exterior painting subcontractor who was very hostile towards our concerns of painting in the winter (cold temps and rain- we wanted to wait until spring. We insisted which drove him into a fit). The bigger issue was with the roof leak however and after contacting the Viktor the owner he offered to pay for the repairs (We had to hire another roofing company to come and fix, and also hire a mold mitigation company to remove mold). He never paid after over many months of notice. These problems are often resolved in legal mitigation with a contractors bonding company, however we discovered he had been recently sued by someone else for over $16k which drained their bond. Thankfully the other roofing company did a solid job of fixing the leak issues and mold mitigation company also did a perfect job removing mold so there is happy ending to the roof. However, do your homework on Washington labor and industries website https://secure.lni.wa.gov/ before hiring this company, or for any contractor for that matter. As of now their license is suspended, but yet they still advertise. Be careful out there!

I hired Viktor with Provision Remodeling to hang new cement board siding on my home and remove the…read moredrywall infested LP siding which was failing and original to our home. We went through him for exterior paint as well, which he insisted on using Sherwin Williams for, as they are considered the best quality. In the process of having our home looked over to see what projects we could afford to do, we had an unpleasant surprise in finding out the previous home owners...who replaced the roof themselves...laid the roof shingles incorrectly and therefore we had swelling and imminent failure. I received quotes from four exterior siding companies, as well as six roofing companies. I could have gone with two separate companies but Viktor won my business for two reasons. He was competitive with the siding and roofing companies I was seriously considering and he was very communicative. He answered so many questions. We have never had major home repairs done. We both had family and friends pepper us with horror stories of companies giving them a reasonable price and then tacking on thousands in charges at the end. I probably drove him a little nutty with all my concerns before we agreed to sign the contract. Then, after we signed, we added on work we hadn't realized needed to be done as well. For one, I thought the rubber trim wood around garage doors was part of the siding. It is not. Ours was in need of replacement. Our exterior outlets were outdated and out of code, as they were original to the house...twenty-five years ago. We asked for our bathroom exhaust fans to be replaced, which were accessed via the attic and that led to finding out our master bath vent was never even hooked up...just a fan box buried in insulation. That answered why we kept having motors burn out every two to three years. There was trim replacement which was unplanned for as well. There were a couple of delays, but Viktor was always responsive and reassuring when those happened and the work was not only done but done so well I've had multiple people, in the neighborhood, comment on the quality of the final job. His employees are friendly and patient with my curious George mind...asking about every little thing, as I just never stop asking how things work. He even went above and beyond. I ordered a new sliding patio door from a door company he works with all the time and when they were not communicative, Viktor followed up with them to find out what was going on. The additional charges for the work added after contract signing was very reasonable. I am fully confident in my recommendation of Viktor and his team. They are perfectionists, professional, patient, communicative, and friendly. I am very happy I chose to give Provision Remodeling my business and would do so again.