I've been to this Drybar location several times in the past, but unfortunately the quality has gone…read moredown considerably. My last two visits were very disappointing. I specifically asked for tight curls and was given loose curls instead. The stylist didn't even show me the finished style or ask if I was satisfied before moving on, which felt dismissive and unprofessional. I was also told I would be charged extra for detangling -- which I understand -- but if I'm paying more, I expect the service to be completed properly and with attention to detail. Overall, the customer service and styling quality were lacking. I've had much better experiences at other Drybar locations, so I'll be going elsewhere moving forward. This location really needs more skilled stylists and stronger customer service standards.

Hot water continued flowing directly onto my face, burning my scalp. The stylist, Dani, then…read moreattempted to pressure me into booking her privately outside of Drybar, which I declined. Once seated in her chair, I clearly explained that I am sensitive to excessive pulling. Despite this, she began detangling my hair aggressively without using any detangler, then proceeded to blow-dry my hair roughly. She moved on to flat-ironing my hair using excessive heat and burned the back of my neck in the process. When I asked her not to do that again, she dismissed my concern, told me I was over-exaggerating, and slammed the flat iron onto the counter. It fell to the floor, narrowly missing my legs. At that point, I stood up immediately. Three incidents were more than enough to show a complete disregard for my safety and the care of my hair. It felt clear that she was eager to move on to the next client--a customer of a different cultural background--whom she spoke to and treated with noticeably more respect than she did me. I then spoke with the store manager to cancel my subscription and was told it could not be canceled for three months (for which was not communicated prior before saying yes). On July 28, 2025, I sent a formal email--including the store manager and corporate contacts--requesting cancellation and a detail breakdown of what took place. To date, no one has followed up, and my subscription has not been canceled. I have continued to be charged $45 every month through February 2026. I will be taking this matter further. I am beyond dissatisfied and deeply disappointed by the lack of care, professionalism, and basic customer service--particularly toward customers of color, myself included. I do not recommend Drybar and especially this location.

I came in for a blowout for my husband's Christmas party that evening. I opted for the blowout with…read moreextra volume. Katrina did an absolutely amazing job. That had to be one of the BEST blowouts I ever received. She knew what she was doing and is very talented. I was in and out of there in less than 40 minutes! Definitely recommend this place and make sure to request Katrina!

Excellent customer service by Katrina. I booked an appointment this morning for a blow out. From…read morethe moment I entered Katrina was so welcoming and kind. She educated me on the products she was using which I loved. She did an excellent job with my blow out and has me looking beautiful!! She did my curls exactly how I wanted them with a lot of volume. Highly recommend this location and request Katrina, she is AMAZING!!

Great service! Took the time to understand what I wanted & cut my hair exactly how I wanted it…read more Very happy!

Stefanie was amazing! I was in town from LA for the holidays and wanted a fresh new year's haircut…read more She absolutely nailed the cut; it was so flattering for my facial features and easy to style longterm. Her vibe was down to earth, kind and fun. So grateful to have crossed paths with her! Hope to be there again next year.

Matty is the best! My friend recommended him to me and I'm so grateful. He really knows hair and…read morewas a fun time too :)

Grace did a phenomenal job! Very easy to talk to, kind, and an expert in her craft. I did the…read moreAwaken Scalp Facial as well and I feel like a new person.

I started coming here when it was Charles Gregory Blow Dry Bar but since it has changed ownership…read moreand the experience has been positive. Courtney is my stylist and always does a phenomenal silk press (I'm natural and this hair needs occassional blow dry taming) and my short cut & color. They use great products, tools and I love his technique. One major difference I see in the shop is the increased diverse talent and vibrancy of the staff. I appreciate that in a hair salon. Bookings are online or phone call, parking spots are across at Einstein's (I learned the hard way today and parked in the big lot next to Sprint and had to pay an event fare) and Starbucks is up the block if you need a coffee/tea although the staff here will gladly pour you a mimosa.

Hung up on me on the phone. No customer service etiquette, so surprised by this experience.read more

TY was phenomenal! He really listened to what I was looking for and gave me a great cut and style!!…read moreI am so happy with my haircut. It was a great experience from the time I walked in and was warmly greeted to the time I left with a fabulous new style!

Mary is the absolute best. i leave feeling like a new person. The atmosphere at Van Michael's is…read moregreat.

i made an appointment and sid Not receive a message to cancel and so I arrived on time and no one…read morewas there.

Jordan, Jordan,Jordan! that's all ima say. if you want color without damage on ALL hair types THIS…read moreis your girl. not only did she correct my heat damage from a previous salon she's also colored my hair twice first red and then blue and my hair hasn't been damaged once. in fact it keeps growing. this is your old school stylist from back in the day reincarnated. please go to her

I hadn't had a haircut in over a year due to COVID. Once fully vaccinated I was SO EXCITED to go to…read morethe salon! Michelle was fantastic! She seemed as excited as I was to give me a new look. She checked with me throughout the cut to be sure I was happy. She listened, and also offered her expertise. A really good balance of honoring my wishes and making suggestions. I love the open airy feeling of the salon and the friendly service-minded other staff. I appreciated the staff being masked and mindful of COVID. Great experience! And I love my cut!!

They advertise some pretty great deals on Groupon for students to give haircuts, but what they…read moredon't tell you is that it must be a "junior" student. A cut by a "senior" student costs $5 more; however, their staff is completely helpless to charge the additional $5 even if you ask. Regardless if a senior student is the only person available to schedule. A great way to try this place out becomes a hassle. So this is a business that can't accommodate new customers who want to pay more in order to make a schedule work - they don't need new business.

I really enjoyed my experience at the Cherry Blossom salon. I just moved to Atlanta and came here…read morebecause of the positive reviews and they really didn't disappoint. Scheduling was easy online and it requires a deposit but that is applied towards your final bill. Honestly so efficient to plan into my busy day. Vanessa was my hairstylist and I went in for a cut and style. I really just gave her the vibe and she already knew what I wanted and really did a great job! She even gave me ideas of places to visit nearby. 10/10 plan on coming back and making this a regular visit.

My friend suggested this place after getting a major chop. Since I wasn't happy with my prior hair…read morecut, I figured what better time to check them out. Looking for only a cut, I opted for the $50 cut with any stylist. Shelby was my hairdresser and she was so kind, funny, and meticulous. What was supposed to be an hour appointment, she spent almost 2 hours ensuring I was happy with the results. Overall, it's an eclectic and homey hair salon that I'll definitely be coming back for their complimentary bang trims!

Very pleased with their services! Jason was very attentive…read moreto my needs and did an awesome job on cut and highlights!! Making an appointment to follow up soon!!

I got some bad color here, spent a ton of money. Now, I'm having to go somewhere else to get it…read morefixed and pay even more. Not going back.