Hung up on me on the phone. No customer service etiquette, so surprised by this experience.read more

I started coming here when it was Charles Gregory Blow Dry Bar but since it has changed ownership…read moreand the experience has been positive. Courtney is my stylist and always does a phenomenal silk press (I'm natural and this hair needs occassional blow dry taming) and my short cut & color. They use great products, tools and I love his technique. One major difference I see in the shop is the increased diverse talent and vibrancy of the staff. I appreciate that in a hair salon. Bookings are online or phone call, parking spots are across at Einstein's (I learned the hard way today and parked in the big lot next to Sprint and had to pay an event fare) and Starbucks is up the block if you need a coffee/tea although the staff here will gladly pour you a mimosa.

I've been to this Drybar location several times in the past, but unfortunately the quality has gone…read moredown considerably. My last two visits were very disappointing. I specifically asked for tight curls and was given loose curls instead. The stylist didn't even show me the finished style or ask if I was satisfied before moving on, which felt dismissive and unprofessional. I was also told I would be charged extra for detangling -- which I understand -- but if I'm paying more, I expect the service to be completed properly and with attention to detail. Overall, the customer service and styling quality were lacking. I've had much better experiences at other Drybar locations, so I'll be going elsewhere moving forward. This location really needs more skilled stylists and stronger customer service standards.

Hot water continued flowing directly onto my face, burning my scalp. The stylist, Dani, then…read moreattempted to pressure me into booking her privately outside of Drybar, which I declined. Once seated in her chair, I clearly explained that I am sensitive to excessive pulling. Despite this, she began detangling my hair aggressively without using any detangler, then proceeded to blow-dry my hair roughly. She moved on to flat-ironing my hair using excessive heat and burned the back of my neck in the process. When I asked her not to do that again, she dismissed my concern, told me I was over-exaggerating, and slammed the flat iron onto the counter. It fell to the floor, narrowly missing my legs. At that point, I stood up immediately. Three incidents were more than enough to show a complete disregard for my safety and the care of my hair. It felt clear that she was eager to move on to the next client--a customer of a different cultural background--whom she spoke to and treated with noticeably more respect than she did me. I then spoke with the store manager to cancel my subscription and was told it could not be canceled for three months (for which was not communicated prior before saying yes). On July 28, 2025, I sent a formal email--including the store manager and corporate contacts--requesting cancellation and a detail breakdown of what took place. To date, no one has followed up, and my subscription has not been canceled. I have continued to be charged $45 every month through February 2026. I will be taking this matter further. I am beyond dissatisfied and deeply disappointed by the lack of care, professionalism, and basic customer service--particularly toward customers of color, myself included. I do not recommend Drybar and especially this location.

I came in for a blowout for my husband's Christmas party that evening. I opted for the blowout with…read moreextra volume. Katrina did an absolutely amazing job. That had to be one of the BEST blowouts I ever received. She knew what she was doing and is very talented. I was in and out of there in less than 40 minutes! Definitely recommend this place and make sure to request Katrina!

Excellent customer service by Katrina. I booked an appointment this morning for a blow out. From…read morethe moment I entered Katrina was so welcoming and kind. She educated me on the products she was using which I loved. She did an excellent job with my blow out and has me looking beautiful!! She did my curls exactly how I wanted them with a lot of volume. Highly recommend this location and request Katrina, she is AMAZING!!

I recommend all my friends to Forté Hair Salon for cut and color! I personally see Holly who does…read moremy blow outs as well and is a fabulous stylist but I would feel confident recommending any of the amazing humans who work here! the vibes are always immaculate and Biscuit, their resident pug will greet you at the door for the best pet therapy ever! Not only is this salon LGBTQIA+ owned and operated, it's probably the most inclusive salon I've ever been to. I really can't recommend them enough!

I've been seeing Holly for a few years now and my hair has never looked better. She is GREAT at…read morenatural looking blonde highlights and giving me the perfect cut - you can always tell a good cut by how it grows out - amazing! Exceptional skill and easy casual vibes equals: Highly Recomend

I found this service and purchased a manicure and pedicure for a gift to my friend home bound with…read moreterminal cancer in Atlanta. She would have loved it but they canceled twice.

Seemed like a great convenient service until I received a call after her late arrival to my hotel…read moreabout a parking fee. After a few minutes of clarification, I agreed to the charge and the representative, Connie constantly talked over me. I was uncomfortable going through with the service due to time crunch and her lack of professionalism. Service was not performed and I was still charged. Unprofessional representatives. First and last time using Priv!

Over 5 years since my first review and Ron is still the best blonde colorist in the Atlanta. 10/10…read morerecommend.

Ron is amazing! I'm fairly new to GA and to start all over to find a colorist/salon can be…read morestressful but I'm so happy I found Ron. He took his time and I love the fact I didn't feel rushed. He definitely knew what he's doing. Natural flow from the dye to my hair color. I love my hair! You're the best Ron!

It was my first time going to this business for my braids. The website is very efficient as it…read morewalks you through setting up the appointment, what's expected for your session, and any other info you'll need. Ashanti was very accommodating. She asked the important questions about my hair. She was also professional and was super sweet. Please check out their specials as well. They're amazing. Oh and my hair turned out really beautiful.

From the owner: My business is unique because I specialized in servicing women who may have really short hair or…read morethose who suffer from hair condition that are out of their control. I know how to create braided wigs , lace frontals wigs and I ship them all around the world for those who need this service . I also know how to braid clients hair who has alopecia and cover their (loss) spots . I am definite my clients and their needs , I don’t just service my clients but I’m very attentive to their natural hair as well . Natural hair care is definitely apart of what we do over here at Flawless & Girly Studios.

amazing customer servic, I love my hair and will definitely be coming back thank you Juliaread more

From the owner: Thank you for choosing to book with me read more