My daughter tried buying a car and was turned off and backed out of buying the car she wanted…read more After getting everything set to buy the car, the sales manager made inappropriate comments towards her including asking if she was single and he wanted her number. She has been holding this in and finally was able to speak up, as this has left her very uncomfortable. This is unacceptable behavior and hope this does not happen to anyone else.

I just bought my 4th Ridgeline from Hosmers/Eddie Lundmark and I can say that the truck is…read morewonderful, the price was right and asI live in Ankeny and have done business with te area dealers here, Hosmers/Eddie rise to the top

Tony burger great service!!! Exceptional communication and was very quick to respond, would not…read morecould not be happier with the costumer service.

Took our vehicle in for a new battery. However, when my husband went back to pick up my SUV, he…read morewas handed a $700 bill!! When asked why the bill was so high, was told that several things needed to be taken care of & our "levels were topped off." We had not requested any of this work be done to our vehicle!! Wish we had a trustworthy mechanic in the area.

Jake, Mitch and Daryl are awesome. My friend and I were in Clear Lake on our way to Omaha when my…read morenew (not Ford) car would not start and could not be jumped. They were very willing to troubleshoot and eventually got it running. They were so helpful! Best service ever!!!

This dealership has The Man if you need to service a '76 Ford! I limped into their dealership with…read morea vehicle others (except for Latimer Fuel, another good mechanic just south in Latimer) couldn't or wouldn't fix. Basically needed a new alternator/voltage regulator, but even in 2016 people think ladies know nothing about their vehicles, and pretty much ignored my suggestions when my classic 1976 Ford MiniHome couldn't hold a charge. This gentleman(!) went to it and had me back on the road. Whatever will we do when mechanics like him decide to retire and quit fighting to get '76 parts unbelted from their 40+year-old frames?! Thank you, sir.

My mother and I bought a car from this dealership. As soon as we drove it off the lot warning…read morelights started flashing. We brought it back and the promised to fix it. They miscommunications time lines for a couple of weeks. They promised to give us an extended warranty. I have asked them for it several times over the last year and a half. Every time the manager tells me he will get it to me and he never does. If you want to buy a car go somewhere else. This dealership cannot be trusted to keep their word.

Dan did an excellent job with helping me find the car I was really looking for and made the…read morepaperwork, pain-free. The vehicle had few more issues to go off a lot, per being inspected, such as needing new tires, new brakes and crack in windshield.

Superior service from the get go... bought my new car with Brian who was knowledgeable and very…read morehelpful - the paperwork process was pain free. Since buying, I have also dealt with Rick who has definitely gone above and beyond to make sure everything is "right" with the vehicle. They've done more than expected and have earned my family's business

Being a VW owner in central Iowa limits your options for warranty work. After having some sour…read moreexperiences with the dealership in Des Moines, I took my car up to Mason City to have recall work done. They were very quick, honest and accommodating in the fact that I had to drive my car and hour and take time off work to have repairs done. It's a import dealership with a real home-town feel. I really felt that they made an effort to ensure my satisfaction and were upfront with me about recalls on my vehicle. If you are enamored with the thrill that is Fahrvergnügen and happen to live in central Iowa, I would suggest you buy and maintain your vehicle here.

Was having some sunroof issues with my 2011 jetta and took it in to have it looked into. Ordered a…read morepart over night and they promised it would be done by 2pm the following day (going out of town), it is now on its 3rd full day at the shop. Get a call at 11am saying the part was not in yet, called back at 11:30 and they had just gotten the part in, however he informed me the mechanic would be taking his hour lunch break. A little after 2 and still no call so I got a ride to the dealership, everyone was very friendly however the car was still not done and wouldn't be for at least another half an hour. Couldn't wait any longer so I am forced to leave my car over the weekend. I am just wonder how it takes nearly 3 days to fix a sunroof seal? I normally do all of my own repairs, but was in a bind as it was rainy all week and didn't have a garage to park the car in. I'm incredibly unhappy with the way this was handled. Not to mention it was $433 for a new rubber seal. I will not be making the mistake of taking my car here again and will stick to fixing it in my drive way and ordering parts online for half the price.

Careful! Get EVERYTHING in writing and NEVER put down a deposit without a SIGNED purchase…read moreagreement. They will keep it!!!

I brought my car in for oil change on a Saturday b/c I had good luck with this dealership before…read more I had to prompt kid at the service desk to have car vacuumed and washed (both are supposed to be a courtesy for buying oil change). I got halfway home and realized my change, chap stick, and new pack of gum were gone. Nice. I went back to dealership to retrieve my personal possessions and was told "they were in the driver's side door" which was b.s. -- they were not. The kid who cleaned the car was standing there and had a guilty look on his face. Busted! I'm a mom -- I know guilt when I see it. Doubt I'll be back. Sad. UPDATE: Scott Deetz from MC Ford called me within minutes of my review post to get me to change my online review. They don't want a bad review, he said, "because it's not fair." I told him what's not fair is having $10 worth of stuff stolen, being lied to, and now he wants to make ME the bad guy?? WTF! I told him he needed to talk with his staff, train them to better serve their customers, and eliminate the ones that steal. He wanted me to come BACK to the dealership to "discuss" my "scathing review." As if that will make it right. His request almost sounded like a call to the principal's office. lol. As if ANYONE in their right mind would go to that. So he kept talking...and talking...and talking. Never have I heard anyone talk more without saying ANYTHING than Scott Deetz. He certainly loves the sound of his own voice. Yet he offered NO RESOLUTION in the twelve minute conversation so I told him that and ended the call. He called back saying "he was sorry we were somehow disconnected" when he knew full well I terminated the call due to his poor resolution skills and ineffective leadership. He offered no apology, did not accept responsibility, and offered no resolution to the problem. I want NOTHING more to do with this dealership. Period. I definitely will not be back.