Came here once to have some basic car maintenance done on it.. Let's put it in2 very easy words…read more. NOTHING was put back together right inside the engine, the liquids ran out & all over, & it wasn't cheap.. Then again, the day after I drove 90 miles out of town (after they rechecked everything again) . On my way back to Mason City, my engine blew up. Was not repairable at all!! I was stranded in the freezing cold weather/inside of my car with my 2 little girls to wait hours on end for a tow truck... My car was in great shape b4 we went there.. Not 1 apology said, not 1 word of help came from anybody inside that shop They told me "that's too bad"!! Do not go there unless you are loaded financially & want to see the car you drive now, crap out..

Thursday, Dec. 17 I called Cresswell Auto Repair inquiring about tires due to having a flat. I tell…read morehim that I have Cooper tires and give him the numbers he needed to have 2 ready for install the next day. The tires took only about a hour to replace and I paid and only noticed the amount due on receipt. On my way home, I looked at the receipt again and noticed that the words - Tiger Paw- were on the receipt and not Cooper, the brand that Craig and I had discussed on the phone the day before. I immediately called him and asked what happened. His excuse was - "I've never heard of Cooper Tires and I have no idea where I would even buy them." After over 10 years of going to Cresswell Auto Repair, I am done. I tell everyone about how honest he is and in reality he is a liar. I will never go back there. He deceived me and sold me tires that I did not ask for, after assuring that he would have the Cooper ones the next day.

The ladies at the front desk are amazing! Theyre polite and precise, telling you exactly what the…read moreproblem is and fix it! Service was quick and thorough with a detailed printout of what was done. They even had a little goody bag for me to take home. Will be contacting them for all my future vehicle needs!

Serviced my transmission and serpentine belt, great customer service and flexible to my scheduling…read more Highly recommend their full inspection services as their database tracking makes follow up appointments a breeze.

Brought my 2012 X5 in about 2 months ago, took a week for them to "fix it" it was $500 and I…read morecouldn't even take it down the street before I needed to turn around. Boom, 2 weeks later I have it back, this time $700 just for it to make the same noise brought it in for after 10 mins of driving, until finally he takes my engine out and finds what I told Randy what I thought it was, a PVC valve, he does that then tells me my engine is blown and it's 30k?? Do not go here

They've always been good at explaining and showing us what is wrong and what needs done.read more

Lane was super helpful and moved with urgency. He took a phone call while helping me get checked…read morein, but multi tasked and explained why he had to take the call. He was knowledgeable when anyone else called or other employee asked questions.

Scotty and his team are very knowledgeable, and provided great costumer service. Earned a lifetime…read morecostumer. Thank you

I went in for a recommended service, my issues ended up being different from the appointment. the…read moreteam reached out to let me know I got a quote for the new job and a time frame for completion, I was satisfied with the work done and the teams ability to work through differing problems.

They are awesome about letting you about their deals and they are hard working people. They were…read moreable to understand what I needed

I needed rear shocks replaced on my vehicle, a different shop told me I needed the coil springs…read morereplaced as well. The tech at Coopers said the coil springs were fine, which cut my repair bill in half. The repair was done as promised and so was the price.

Rick was great walking us through all the features of our new 4 Runner! We had great service!read more

Tony burger great service!!! Exceptional communication and was very quick to respond, would not…read morecould not be happier with the costumer service.

I don't know where too start he has helped us twice now.In dec he helped with our car because we…read morehad problems. Now feb he helped my mother .He goes beyond what a serve should provide .If you need help call Wrench it there incredable.

3 months ago I had my rear rusty brake lines replaced by a mechanic shop, and within 2 months both…read morebrake lines were leaking. So I was in autozone one day and met Derek. He was also shopping and I told him about my situation. Within 2 days of getting his card Derek had my subaru on the road again. He came to my house and quickly figured out the situation and made some brake lines that would work on the spot, and his price was very economical. Derek is knowledgeable and friendly. If you live in Southern Minnesota or Northern Iowa, give him a call if you need work done and your on a budget. Thanks Derek!