Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

If you ever need warranty work or replacement parts they won't return your call. My husband has…read morecalled them three times in the last month just needing a replacement handle for a window, and we still haven't heard back.

We needed some repair work done for our condo association…read more B.J, came out to look the job over and had Terry perform the work. Our estimate was reasonable, and Terry did great work for us. I will use Midwest again and would recommend them to family and friends!

We had a great experience with Dave and Alex. Super nice guys. They went above and beyond ...and I…read moremean above and beyond to get our windows done. They are the most reasonable around in my opinion, plus zero high pressure. Alex put in the windows. They turned out amazing. The job site was so clean that I couldn't even tell he had been there. I highly recommend them. I personally wouldn't go anywhere else!

Read the Yelp reviews and see their BBB rating. They stink just like their business practices…read more Same experience like the other reviews. The following is my opinion of the owners: Condescending. Amateurs unable to run a successful business. Ever work with or have an employee who is one of those lazy just get by people? This place. Ever know a double-talker who can't keep the truth and facts straight? This place. These guys go down as one of those contractors that you see on the news. A couple of investigative reports might just shut them down. Dave and Toni, call your business "No Action Door".

company no showed for scheduled appointment. no call or anything just didn't show up. We set time…read moreaside for this

From the owner: Elevate your home with Home Genius Exteriors, setting the standard in Berea by offering…read morefull-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

Mike did a total remodel of my bathroom. He did an amazing job ! Mike was honest and communication…read morewas excellent

Hired Relief Roofing for roof, siding, door and window repairs after a tornado in 2010. After job…read morewas completed, the new roof leaked after the first rain. They sent a team back out to fix it and repair the ceiling inside. Since that time the roof has continued to leak, and water has come through the ceiling below with large amounts of rain. I've called them back out to repair the roof with each big rain, have been told that it is fixed and then found that the roof has continued to leak with the next big rain. After attempting to reach them again this fall and having no success, I contacted another agency who came out and inspected the roof and immediately found the source of the leak from where the roof was installed incorrectly. I have shared the repair bill with Relief Roofing and have yet to receive a response.

Built our garage. Did a great job. Highly recommended. David and his employees were always on time…read moreand respectful. Their work was above par. We want to say "Thanks" and will keep you in mind for our next project.

They do great work. They don't waste time with cheap materials for their remodels, always have been…read morerespectful, timely and executed what we wanted. It's hard to find a company that holds high standards for even the easiest of jobs. Highly recommend!

Called them on a referral and instantly happy. Honest and absolutely no pressure. Rob made us…read morefeel important and walked us through the new roof process. Had other quotes and those were more and a painful process. Highly recommended and good people.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

Columbus did an excellent job.And he did it within 24 hours from when I called to request my…read morewindow to get fixxed

From the owner: Military Clean & Cut Glass & Door is a special company that stands out in the industry due to our…read moreunwavering commitment to customer satisfaction and quality workmanship. Our team of experts has extensive experience in the window and door repair and installation field, and we take great pride in providing our customers with outstanding service that exceeds their expectations. We understand that the safety and security of your home or business are of utmost importance, which is why we use only the highest-quality materials and adhere to the most stringent safety standards. We also take the time to carefully assess your needs and develop customized solutions that are tailored to your specific requirements. In addition to our expertise and commitment to quality, we also offer competitive pricing and flexible scheduling to ensure that our services are accessible to a wide range of customers. We are fully licensed and insured, so you can trust that you are in good hands when you choose Military Clean & Cut Glass & Door for your repair and installation needs. We believe that our dedication to exceptional service and quality workmanship sets us apart from the competition, and we are confident that you will be satisfied with the results of our work. Choose Military Clean & Cut Glass & Door for a truly exceptional window and door repair and installation experience.