Jesus and his team were so fair on price , incredible on time and did an amazing pool clean . My…read morevery old pool has never looked this new I would recommend Royalty pool and spa always !

I called Royalty Pool on a Saturday to get my pool heater fixed (an old STA-RITE MAX-E-THERM). I…read morespoke with Jesus, the owner. He was quick to respond and we scheduled a service call for Sunday morning. On Sunday, he texted an hour before the scheduled time to let me know he was coming. He also called to confirm. He showed up on time, had all the tools and parts with him, and got to work. He was knowledgeable and efficient, spotted some other issues and explained them to me, and ultimately got the heater working smoothly (after replacing the thermal regulator, temperature sensor, control board, and communications cable). He also offered to check and top up some of the pool chemicals for free as part of the service call. (Side note - the man has some of the best tools I've seen for working with this stuff, which probably helped with his efficiency.) TLDR: Jesus is professional, efficient, fair, and a good communicator. I highly recommend.

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

If your looking for a dependable professional pool cleaner that not only cleans but builds pools…read moreand know everything about a pool inside out, then Eddie and Horizon pool is your company. Eddie is our 2nd hired pool cleaner. Our 1st pool cleaner misses days and had limited knowledge on pool equipment say he doesnt know the brand. It shouldnt matter what brand pool equipment u have, they all do the same thing and as a professional pool cleaner that should never be an issue. Im anycase, the service level is night and day. Take my word, Eddie is legit and dont waste time trying to find a dependable pool cleaner that can give u peace of mind!

Eduardo is such a pleasure to work with. He is kind, honest and really cares about doing his job…read morewell. He's been taking care of our pool for over a year and then started taking care of my parents pool too. I would highly recommend!

Edy is excellent! He cares about our pool just as much as…read morewe do. Efficient, communicative, clean & cool. I don't even want to write this review so we can keep him all to ourselves, but he's just too good not to give his due. 5 stars all around!

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

Timely response to request for service quote. Services were clearly laid out in the proposal. Once…read morewe agreed, the technician arrived the following day. Thorough inspection and recommendations for an older pool.

We've been receiving regular service now for 2 months! Pool…read moreIs always sparkling. I'm always very skeptical about new service companies so I took A sample of our pool water to be tested just so I could make sure the pool had proper chemicals and.. Perfection! Jesus is cool, calm and collected and really pays attention to the details. Our pool pump recently went out, its really stressful being a new home owner when unexpected things come up! Jesus made us feel calm and taken care of. Thank you JFS!

Amazing and fast! We told the owner Jesus of an issue we had and he personally came right over and…read moresolved the problem HIMSELF. Rare to see that quality in services these days. JFS has been the only spa service we trust to get things done.

Started out fine. If all you need is someone to skim your pool…read morefor leaves at the same time on a weekly basis then you'll be ok. They won't vacuum or scrub sides. If you need repairs then pls run away fast. They replaced pool pump couplings and the pressure suddenly went to zero. Pool pump struggled but it kept going until about 2 weeks after repair. It stopped priming one day. They tried to troubleshoot but all I heard back was you need a new pump. Well as it turns out they broke the housing. Impeller warped because pump cld not prime due to broken housing . Ended up spending over $500 on parts and labor to get pool working again. You have been warned.

Very happy with Ahqua Pool's communication and follow up! Our Condo HOA needed a new pool…read morespecialist asap and Ahqua Pools answered the call. They came to evaluate our situation, pointed out that our chlorinator tab dispensers were out of order, set up a schedule, and updated everything that needed to be done to get us back up and running safely, quickly, and efficiently. Invoices are detailed, clear, and easy to track.

I called LA Pool Services when my longtime pool service stopped providing good service last year…read more In a matter of days, LA Pool Services was able to remedy the situation and my pool has been sparkling clean ever since. I am also using Sam to provide a fire-fighting attachment to my pool motor to use my pool's water for a high pressure hose to combat a fire. Very responsive and highly professional in their approach and I would recommend them to anyone.

Commerical Pool. We've tried several other pool companies in…read morethe past and was very disappointed in their service. Since we changed to LA Pool they provide excellent service, and the pool never looked better.

Our spa tub was critically fouled up from the Palisades Fire with ash and debris. We thought about…read moreclosing it, but the relaxation it always provided made us decide to see if it could be cleaned and brought back. We have had several companies over the years provide services, but RD Pools stands out. Working with Kristiana was a pleasure. She took care of everything, set up dates, recommended care and the service technicians are pleasant, efficient, they do their work like the professionals they are. Plus no hustle to buy something or add something. They service what you have. We had an older pump that needed a new gasket and they ran it down. They also have suggestions on how to get more out if your spa, be more efficient and get more enjoyment out our spa. There service contract is flexible to your needs and reasonable. So if you have fountains, spas or pools you might want to contact theses fine people.

From the owner: Founded over 40 years ago in 1983, R.D. Pools, Spas and Fountains has a proven track record of…read moreproviding outstanding service to LA's commercial and residential pool owners. From cleaning to repairs, we do it all. We are more than just "the pool guys" who come and toss some chemicals in the water. Once R.D. takes over your pool, spa or fountain, we hold ourselves responsible for its cleanliness, equipment quality, and aesthetics. We will be proactive in making sure it stays in top shape, and all our technicians are seasoned, career pool caretakers.

I didn't realize how many unqualified people are out there working on pools until I ran into…read moreseveral problems with ours. A pool isn't just water and a pump--it involves electricity, gas, and chemicals, and if something is done incorrectly, the risks can be serious, especially with kids in the home. That became very clear to me this summer. After picking up on a few too many red flags with our previous pool guy, I went looking for someone who actually knew what they were doing. That's how I found Michael. He called me back right away and came out quickly. Within minutes of inspecting the equipment, he found multiple issues--including one major electrical safety problem that could have seriously harmed my kids. No one had ever caught it before. Since then, I've had several other licensed specialists out (leak detection, electricians, etc.), and every single one of them confirmed what Michael found. Beyond the technical side, he's exactly the kind of person you want working on something as important as a pool: consistent, knowledgeable, and a great communicator. He shows up when he says he will and explains everything in a way that actually makes sense. Finding someone competent shouldn't be this hard, but I'm glad we eventually crossed paths with Michael. I highly recommend Pool SOULution and Michael Meadows.

MIKE came through today. I was coming out of work and I noticed a guy at the round about in front…read moreof the ER. I asked him if he was a poolman? He said, " yes and how can I help you?" I explained that my pool man hasn't been coming by and I was in the process of shocking my pool. I was hoping my pool will be ready before this weekend. I'm throwing my youngest son a birthday pool party Saturday. Without hesitation he said "shoot me your address and I'll come by to take a look." (Eventhough it was his day off) Not only is he knowledgeable about the pool but you can tell he's kind, humble, honest and a great teacher. He took his time to go over what's the next steps to getting the pool ready for Saturday/ready for summer. He taught me about the air bleed sock for DE filters and manifold. He even gave me a FREE O ring for manifold. Thank you for your help today. I greatly appreciate you. I highly recommend Mike as your next pool guy.

I had a few questions only an expert could answer, and I took a leap of faith and called up SoCal…read moreSpa. I reached the owner and he was (and has been) so incredibly generous with his time and helpful in answering my questions. I couldn't imagine working with anyone else for all of my pool and spa needs; they now have a client for life!

Phillipe, our service guy was fantastic and fixed the problem on the spot on a very complex Spa…read more This company also has amazing customer service keeping you informed on their arrival time and repair costs. Highly recommended, very well deserved 5 stars.