Thanks SO much to Brad! He was one of the only people willing to come out to my house in the same day, which means a lot when it comes to home repairs. He fixed my leaking faucet that was driving me literally insane! He had great prices too! Go to him and you'll be happy you did! Kudos Brad! read more

I really have to give a shoutout to -Chris he was so nice and easy to work with! Not only was he able to schedule me in super quick but he charged me really fairly! He had some trouble figuring out what was wrong with my hot water heater at first but he finally figured it out. I know that he worked hard to figure out the problem. He also mention that he's suppose to charge me for some of the parts he used but he would take it off my bill since he wasn't sure what the problem was at first - AWESOME!! Thank you so much Chris and Pristine Plumbing! You made my life so much easier and you charged a fair price! Not to mention you are such hard workers and didn't give up when you couldn't figure out the problem right away! read more

Outstanding service! I've experienced no hot water so I called around to a few places. These guys were the nicest and had availability the soonest. One of their guys came to my place and repaired the water heater. He mentioned that I had a good brand of water heater so it should last me a long time. He also checked a few other things on the water heater to make sure it wouldn't go out again. I am very satisfied for the extra mile that these guys go in their service. I am very satisfied and highly recommend them! read more

when my water heater broke down i googled near by plumbing services and i have to agree Pristine plumbing lives upto the 5 star yelp rating . Within a few hours after scheduling my time , the plumber was at my home to fix my broken water heater . He explained the situation , had the replacement equipment . Since he was there i asked him to take a look at my shower drain.He resolved both in an hour. The plumber was very polite and efficient . He was in and out fixing my drain and heater in an hour . Very affordable , friendly customer service . I would highly recommend Pristine plumbers . I recently suggested them to my friend and he was very happy with their service too . Pristine plumbers worked out cheaper than the usual handy man i normaly would call. I will definitively use their service when need arises. read more

Our entire plumbing system in our bathroom was a nightmare since we bought our home two years ago. We had very low water pressure, the pipes in the wall vibrated, and just about anything that could leak, leaked. I called Pristine after a recommendation from a good friend and was immediately surprised when they offered to send someone out the next morning; not to mention, I called late in the day. Within 12 hours they sent Bobby, our plumber, and he immediately got to work. In a span of two days, Bobby had our bathroom in 100% better shape then before he arrived. No more leaks, great water pressure, and the walls no longer come alive when I crank the shower on. Thanks Pristine Plumbing!***** read more

Do you enjoy having a basement smell like someone threw a feces party at your place? Don't you just love the look and smell of that toilet over flowing after you've just passed thru a chimichanga from your late night Mexican joint. If you've answered yes to the following questions you need to seek mental help. If your disgusted by the first two sentences and don't want to read the rest and need a plumber ASAP then call these guys! Pristine plumbing gets the job done. I've called them after throwing a social gathering one night and when Kris or Chris showed up he saved my life. And when I say life I mean my wallet. First lesson in plumbing, DON'T do that shit yourself. There is a reason why people call professionals to handle this stuff. He had explained to me that calling up Pristine Plumbing was the right thing to do b/c I was very close to loosening the wrong things because I had forgotten to shut off the main valve. Long story short, he fixed up the overflowing toilet and the water that kept leaking from the very base of the toilet. I don't remember the time it took but it really wasn't that long and the price is veryyyy reasonable. Keep up the good work! read more

This past weekend, my electric hot water heater quit working. I decided to give Pristine Plumbing a call after a friend's recommendation. They sent a plumber named Brad out to my house in about 90 minutes of giving them a call. Brad diagnosed the problem immediately. Some of the electrical elements on the water heater had shorted out, probably because of the severe storms in the area recently. Brad repaired the hot water heater and gave it good servicing. After he finished the water heater repair I asked him to look at my leaky faucet in the bathroom, and I told him that my toilet didn't always flush well. I assumed that I just needed a new toilet. Brad said he had time to look at those things, and he repaired both of them. He told me the toilet itself was fine, but that it needed a new part that he had on his truck; thankfully, I did not need a new fixture! He also lifted the toilet from the base and re-sealed it on the floor as he saw evidence of a little bit of leaking on the floor. His work was reasonably priced, he was very professional. He also made sure to clean up everywhere he worked - it was a great experience! I'm extremely happy with my decision to go with Pristine Plumbing and will be recommending them friends and family. read more

I am so happy with them!! A friend recommended them to me and I'm so glad I went with them and no one else! The work was done fast but good and the plumber Brad was great! He made the process easy and stress free! He even talked to me about why he charged me and why I needed certain parts. He informed me on some safety tips too just in case. He helped me fix the venting for my gas water heater like a pro. I will call them again in the future for sure! They exceeded my expectations! read more

This is such a great company! Zach worked on my kitchen faucet. I had a leak, and he was very prompt and knowledgeable on what he was doing. Replaced the faucet. Very friendly and hardworking. I highly recommend Pristine Plumbing. read more

I called Pristine Plumbing out because my gas water heater was leaking and I knew it was going bad. I basically called them to replace the water heater. When the plumber arrived and looked at our situation he said he could not put in a gas water heater because he could not vent it properly, it would be against code. He suggested an electric water heater and could install that and "cap off" the gas. This meant we had to have electrical work done. The following day the plumber returned to install the new water heater. I've have used Pristine Plumbing a number of times and have been happy every time. They even hauled away the old water heater. read more

I have to say I was very impressed with their attention to detail. They were very helpful from the moment I contacted them.I called to have my water heater looked at and fixed, I wish I could remember the name of the lady that answered the phone, she was so nice and helpful. She even walked me through the process of shutting the water off and draining it so it to stop the leaking. The plumber called me within a few minutes to set the appointment. He let me know that he would most likely be replacing the heater and gave me a quote over the phone. I'm very happy he did that before he came out to my place. Turns out the heater was 18yrs old...I had no idea.It was DEFINITELY time for an upgrade. He did a great job. Great all around experience!! I highly recommend them!! read more

I can only speak of my experience with them. They seem to be some of the nicest and most professional plumbers around. The pictures posted are real. I even for the life of me can not think of the guys name, all I know is that he did a great job. Btw, my kitchen floor is on a slant. I live above a restaurant and a Meditation Center. Any time it rained here (Chicago) water leaked downstairs. Thankfully, I have a wonderful landlord. She went through several plumbing companies. But Pristine Plumbing seems to be truly Pristine. So far. lol. read more

I can't say enough good things about Pristine Plumbing. I've used them on two separate occasions, and both times they've gone above and beyond any other plumbing service I've ever used before. My first time using them was when I needed to have someone come change out an old toilet for a new one. I thought that I could do the job myself, but after getting into it, I realized that it was definitely not something that I had the skill (or patience) to complete. I called a few different places, and almost all of them had me either leave a message (which I hate, and is very unprofessional) or were busy for a week. One place, which I want to name SO BAD, but won't, was actually downright rude to me and basically laughed at me after I told them the situation I was in before refusing to come out and hanging up on me. So, I was very happy when I called Pristine Plumbing and got a real, live, friendly person on the line who told me that a plumber could stop by my place to have a look in just a couple of hours!! Off to a good start!  Chris came by just 90 minutes later, took a look at the situation, wrote me up an estimate which I agreed to, and actually got to work right away. Less than an hour later I had my new toilet installed, the floor and surrounding areas cleaned up spotlessly, and Chris even toted my old, nasty toilet out to my truck for me to take to the dump. Oh, and the best part - he finished the job for almost 10% less than his estimate. Find me a better plumber than that - I'll bet you can't. My second time calling them was 8 months later when I had an emergency job after a stupid pipe froze and start leaking all over my basement. Chris was able to come by again really quickly, and remembered me from the previous job he did, which was kind of surprising. He looked at my leaky mess and wrote me up an estimate, which I again agreed to. Again, he got to work right away - no excuses about needing parts, or any delays or broken promises. Everything he needed was in his truck, and my frozen pipe was replaced and everything was as good as new again in less than 2 hours, and again for a little bit LESS than his initial estimate. Like I said before, I can't say enough good things about Pristine Plumbing. Both times I've used them they were friendly on the phone, sent an extremely prompt and courteous workman who got right to work, was mindful of cleanliness and very helpful. I'm happy to have found Pristine Plumbing  - I wish more service companies were as honest and efficient as these guys are. I know that I'll never use another plumber as long as I live here! Thanks! read more

I was extremely stressed out when my garbage disposal went out and needed to be replaced. I discovered Pristine Plumbing and immediately someone was sent over! Chris was very professional, friendly, and made sure that the job was done perfectly. Would definitely recommend if you have any plumbing issues, etc. Thanks again! read more

I called several people to see if they could get an appointment for the same evening. I was calling around 1pm so it was totally understandable that everyone was booked out or was too busy. I was able to get in with these guys though and I'm so glad. They made a few changes and repairs to my water heater and even repaired a leaking faucet in my kitchen since they were already there. I'm lucky that they were able to get me in on such short notice. I probably would've been without hot water for a while if it wasn't for them. read more

I've employed Pristine Plumbing three times now. A leaky kitchen faucet, water heater repair, and now a garbage disposal replacement (ugh!). In all respects, they were professional, helpful and did great work. Zach had no problem explaining what he was doing as he worked. He gave me tons of useful tips and pointers (especially helpful to me, as I am a new homeowner). While their excellent work is the primary reason I recommend them, their customer service (including follow-up calls) is outstanding. I haven't experienced this level of communication from any other service provider. Quite a cut above the rest. read more

I loved the family feel of this business. I got to talk to the owner when I first called in. I think it shows a lot of character when the owner will stay answer calls and be involved in their own business. He set me up with an appointment to get the water heater looked at. Their plumber came to my house around noon and did a few repairs. Happy to say I have hot water again. Call them for your water heater needs and expect the best work done. read more

From the first call I could tell that Todd was a professional. I called Todd just before summer at his busiest time and he was honest about when he could fit the job in. He also gave me advice to see if we could repair the problem over the phone to save me money and him time. It turns out that he needed to come out and replace the supply lines that feed into my hot water heater. He showed me the damage on the old ones which put my mind at ease that it wasn't being replaced for the sake of it. Thank you so much Todd! I have since referred Pristine to my in laws, and they spared no time in contacting them for work. read more

After reading numerous reviews about the great work they do for garbage disposals I knew I had to call them when mine quit working. Thankfully I didn't need an entire new garbage disposal but just a quick repair. They were even more than willing to look at my shower drain that was draining slow and then fixed it for free. Their reviews live up to their hype, they really are THAT good! Thank you!!! read more

My hot water heater tank suddenly stopped working on me. I was really worried about paying a weekend fee since I needed it fixed on a Sunday. Bobby reassured me there were no weekend fees. After he gave me lots of different options with tanks and sizes I went with one that was in my price range. He offered me extra add ins but made sure to let me know they weren't necessary. I respected his honesty. He replaced it with no problems. Thanks Pristine Plumbing! read more

I was weary that this would be a painful process but these guys made it such an easy process. They called me back right away after I left my name and number. They were even available to schedule out an appointment that night to look at my garbage disposal. I needed to replace it but the price seemed reasonable. Their plumber was a great guy and seemed genuine. If you need a garbage disposal replaced I highly recommend them. I would give them more stars if I could. read more

This plumbing service deserves every bit of 5 stars. Bobby did my repairs and his work was nothing short of what i had expected. He was professional, on time, and friendly. After coming in for an estimate, i was quoted a fair price for a garbage disposal replacement, and so far so good on the quality of the job. Would recommend to any looking for their services. read more

I had a great experience with Pristine plumbing! I asked a lot of questions and they answered all of them patiently. They were on time, finished the job quickly, and gave recommendations for other noted issues. I haven't had any problems with my sink again. I would recommend them to anyone who needs plumbing services. read more

My garbage disposal broke last week the day before I was supposed to have a dinner party with some friends. It started emitting smoke and I was sure I was going to need a new one installed. I called Pristine Plumbing at around 1PM that day and their plumber told me he would be there at 4PM, in the meantime I went grocery shopping for my party! He arrived promptly and informed me that I just needed to replace the motor, and since my garbage disposal was a common type, he was able to do it there and then! Due to pristine plumbing's amazing service it made the cleanup from my dinner party a cinch! I would highly recommend them to anybody in need of fast, cheap and honest service! read more

The guys who work here are seriously the friendliest! They are polite and always keep it professional. After spending way too much time online trying to understand what was going on with my water heater I just knew I needed a plumber. I'm so happy I called them because not only did they repair my water heater but they did it the same day I called in AND also fixed it within 30 minutes. Nice job and seriously thank you so much!! read more

The day of our original appointment, Pristine called to cancel because they were too busy with plumbing emergencies. We rescheduled for a week later. The plumber they sent spent an hour plus checking all our sinks, toilets, tubs, and hot water heater. He made a couple suggestions for things we might want to improve. We discovered the problem that popped up was actually a faulty thermostat and not our unit. Happy with the results, although it took all afternoon for the plumber to get out here. read more

had a plumber come out to my place two days ago to fix my thermostat on my water heater. he installed it super fast and my water heater finally works again the way it should. it was an easy fix at a good price. they are a reliable company and come out when they say they will. great job. read more

I wish I would've called these guys a lot sooner and made my life easier. I was putting off calling a plumber for so long because I didn't want to deal with the process of finding a good one. Well after calling only 3 places I knew I wanted to use them. They fit me in their schedule for the same day and texted me before showing up. They unclogged my backed up bath and shower. I'm not standing in water up to my ankles when I shower anymore!! Thanks for everything Pristine Plumbing. read more

They were great! The customer service was amazing! The plumber was super friendly! I wanted to get an entirely different kitchen sink installed and they helped me get it installed with no issues. I was so unhappy with it for so long it was one of the best decisions I've ever made! I'm so happy with the new sink! They were a little pricey but I didn't mind because they got me in quickly and they had awesome customer service! read more

After seeing their outstanding reviews I knew I wanted to use Pristine when it came to replacing my old water heater. When I called in on Sunday I wasn't expecting an appointment that day or even anyone to answer the phone. I just figured with the holiday weekend and on a Sunday no one would be available. To my surprise these guys made an appointment for me. Not only that but they didn't even charge me extra for the appointment since it WAS a holiday weekend. Great service right from the start. The man who answered the phone when I first called in helped me turn off my water and talked me through the steps to take so that it would stop leaking. The same guy (Brad) said he would be over later to do a new installation for me. When he came over he gave me a rundown of everything that needed to be done and what he would be doing. He worked at a good pace and didn't seem too rushed. I was glad that this company removes and disposes your older water heater because there's no way I would've wanted to deal with that! Overall, they get 5 stars because of the service and work. I couldn't be happier. I will DEFINITELY recommend them to friends and family!! read more

They did a great job. I made the appointment over the phone and two days later, brand new state-of-the-art water heater installed. Showed up on time, diagnosed the problem, removed ancient water heater, installed an up to date up to code insulated beautiful water heater. 5/5! read more

We are updating our home and used Pristine Plumbing to work in the small half bath and in the kitchen. Todd's work exceeded our expectations in every regard. To accommodate our timing, he moved our appointment to a Saturday morning on short notice and showed up right on time. The floors were protected by drop cloths and his post work clean up was comprehensive and complete despite heavy rain that day. I think the best thing about working with Todd was his pleasant demeanor and unfailing good manners. Everything was done right the first time. He even cleaned out under our kitchen sink after prepping the dishwasher for removal. Every family needs a plumber they can count on and we found ours. read more

I called around 9:30 describing my plumbing problem.  Chris and his helper were at my house within an hour. They were headed to another job and my home was on the way so they stopped off to take care of my problem. They were very knowledgeable about what needed to be done and fixed the problem with my water heater relatively quickly. They had to leave to get replacement parts but were back to do the repair relatively quickly. I will definitely use them again in the future. read more