This is simply the worst lawn service company that I have ever used. They started out fine, but quality quickly deteriorated. They bill you over a year and divide up your service equally by 12 months. They also have a cash preferred policy, and charge extra for any other form of payment. However, it is apparent that some of their crew may be stealing money from the company, because I have had a headache with their billing. They frequently miss areas of my yard as well. read more

Just started working with Pristine Outdoors and had several projects to get done to include new fence, pressure washing, mulching, hardscaping and also lawn service. Great and easy company to work with - care about quality. I actually came home and the lawn person was using the pool net to get any grass out of my pool just to make sure. And, to get the work done, worked all day into evening hours. I highly recommend Pristine Outdoors! read more

Pristine Outdoors has been my lawn service for several years. They do an excellent job of maintaining my lawn in a professional manner, at a reasonable cost. They have also repaired my sprinkler system, and keep it in working order. I appreciate their flexability when it comes to scheduling any service. I recently used the company for tree trimming, and was very impressed w/the job they did. And so was my neighbor as she requested their tree trimming service also. I intend to continue using their service as long as they are in business. read more

Pristine Outdoors installed our sprinkler system last summer. I was quite impressed with their work and their work ethic. They not only gave me the best price estimate on the sprinkler system; they also made a few repairs for me. I appreciated their insight and recommendations on the installation. The work was done on time, they did a lot of the digging by hand, and they cleaned up everything before they left on the last day. I would recommend this company to anyone looking for a reputable company doing business in this area. read more

I heard of Pristine Outdoors from a "picky" friend who was actually very pleased with their work. I called for an estimate on installing a sprinkling system. I was pleased with the price and pleasantly surprised that there was no hard sales pitch. I was so impressed with the work that I asked for a quote on new landscaping. You guessed it; Pristine Outdoors came in with a great price once more. Not only did I get a great value, I didn't have to worry about the work. I was pleased with the work performed and have received requests for who I used for my landscaping. I was happy to pass along the recommendation. read more

I have had Pristine Outdoors doing my "Landscaping" for 1 year now and I have been severely disappointed since day one. They basically just mow my grass and leave. When one of the Co-Owners (Cory) originally bid our yard it was explained to us that our hedges would be trimmed once a month. Our hedges are only trimmed if we are lucky enough to catch their guys while they are here and then it is still met by confusion and us being told they will do it the next time. We have a lot of trees in our yard and during the fall and winter the leaves were all just blown into the yard and mulched. This is fine some of the time but if it is done every time then the mulched leaves start to accumulate and kill the grass underneath the piles of mulch leaves. You would think they would bag the leaves at least once but no such luck. They also do not clean out our flowerbeds at all and so they are full with leaves. They ran over the top of our septic tank with a large commercial mower which caused the top to cave in. We told Cory when he first came out that we had a septic system but it was ignored. The mower operator did come to the door and notify me of what happened. When I first talked to Cory he said they would take care of it, no problem. I then talk to Landon, the other Co-Owner, and he starts back pedaling denying responsibility saying that it wasn't sure it was his guys fault and saying he runs over septic systems all the time with his cars and it doesn't hurt anything. I told him I really don't care what he has done in the past that I have a picture of his mower sitting on top of my caved in septic tank cover. Seems pretty obvious to me what caused that. They ended up fixing it but both owners are completely oblivious on the proper way to run a business. A few months later my wife comes home to find our back door shattered. Our yard was mowed while she was gone so we know the culprit. Did they care to leave a note or call us? Absolutely not, we had to call them and ask what they were going to do about the door they broke. They did fix the door but it took them a week and a half and multiple calls to Landon to find out the status. I don't think they understand what customer service means. About 2 months ago I started talking to one of their guys about how we were unhappy with the service that we have been receiving. He basically told us that Cory (co-owner) originally under bid our yard and that he couldn't have his guys spending too much time on our yard. He said that he would provide us an updated quote for our yard and to this day I have not received said quote. You would think instead of providing sub-par service due to under bidding the job that a smart business owner would contact the client and rectify the situation. Nope they are perfectly happy providing POOR service. We have just recently started receiving regular invoices but previously we would count up the dates of service and pay them based on our own calculations. We requested to start receiving invoices and those requests went ignored. The final straw for me was when this disorganized, unprofessional company emailed me requesting payment on services performed in 2013. This was April 2014. Fortunately, I paid them through paypal and was able to provide a receipt showing the services have been paid. I would not recommend this company to anybody. Save yourself the frustration and do business with a company that has owners that can manage their business correctly!! read more