My car was disgustingly dirty on the outside. It's gone many months without a wash. Plus who…read morewants to wash their car when the rains were here? Went through the wash and felt so much better about having a spotless car. I used their free vacuum for the inside.

Stopped by Monday morning to ask about a detail. Manager Jake could care less even though he's got…read moreguys standing around but said not time today and he needs an appointment. He likes to tell people no. I wouldn't trust him with my bicycle.

New GM Matt - very friendly as I took my daughters car in for a wash... and provided exceptional…read moreservice today - the type of attitude that you feel good about coming back again and again

My side mirror cover came off during my car wash. I asked the 2 men at the entrance if the could…read morecheck for it. They were so kind. The came out with it and snapped it back on. Good as new. Thank you super star men.

Every cobblestone works just a little bit different differently. This one is always pretty quick to…read moreget your car through and does a nice job cleaning it up.

Very disappointed!!…read more I go to this cobblestone location as it's only down the road from my house, the sales guy recommended I get the $36 unlimited wash. I specifically requested if they can wipe down the leather seats and cup holders and side compartment before I proceed. After 40 minutes of waiting, I didn't hear them call for my SUV even though I see groups of people come and leave before me. If I didn't go outside I wouldn't know that my suv had been parked in the self vacuum area. I'm very disappointed with how the workers half assed and rushed their cleaning on my car. The seats in the back wasn't wiped and the cup holders was also ignored! I won't be returning to this location. I asked the guy in charge to wipe it for me and after dibble dabbing and wiping the front seat, I asked him to spray the cup holder with sticky stuff on it. He has the special spray solution and said "it wouldn't come off." All in all he just didn't wanna wipe it. It was the guy with the beard wearing a RED POLO! I hope management sees this and reprimand him Mind you the service workers are probably undocumented. Maybe they don't get paid enough that's why they rush all the cars!

5 Stars to Adanya!!! This amazing young lady is always…read moreupbeat, helpful and professional. She makes sure the express lane is just that, Express! Adanya, you're exactly what a customer service representative is supposed to be

After signing up for a membership I went to use it for the first time to get my car cleaned. While…read moreoutside I was asked about detailing and not explained anything as to what my membership got me. I said nothing extreme a light detail would be fine. They printed the receipt to which I saw was $75. I again asked for clarification as to what I was getting and wasn't given much. I went inside to pay hoping they could better explain what this included. Apparently the "light" detail was originally $110 and my membership discounts got it down to $75. I then went outside and my car was already done (10 min max). I would be totally fine paying this is there was any attention to detail and that in numerous spots left in my car that looks like they barely even touched it with a rag. They also didn't even move the floor mats to vacuum under those. I suggest that you also educated your people as 1) none of them could tell me what the membership they sold me last time got me and 2) what exactly the $110 detail got me as it seems like not much.

I was impressed by this car wash from the start. I had just got back the day before from a road…read moretrip and had a lot of bugs stuck on the front of my car. A guy manually rinsed off my car before even entering the automatic wash. My car came out of the wash sparking clean! They offer free vacuums also. And the price was right!

Excellent car wash. Never had any issues. Car comes out sparkling clean. Would highly recommend.read more

The absolute best service and wash experience I've had ever…read more Richard and Dean took such great care and time to make it amazing. I remember sitting in my car and thinking to myself how spoiled I feel. I will definitely be back and cont stop recommending them. Thanks guys. See you soon!

This is a great place. They always do a great job in getting the car washed. As well as awesome…read morecustomer service. It's a great price for the value you get.

I came in with a need that I did not have an appointment for. Thomas hustled and got approval from…read morehis boss, Zach, to get the service I came in for. He was professional, kind, and worked with me to get the best possible results. If I lived closer I would absolutely frequent Jackson's Car Wash, without hesitation.

I've had a membership at Jackson's car wash for years and have always loved the convenience. It's…read moreclose to our house, so it's easy to run through on the way to or from home when my car needs a bath. I've always had a good experience with the employees, especially Rico who is always so friendly. Unfortunately, today's experience was completely unacceptable and was the worst customer service I've ever received there. When I pulled up, my membership barcode sticker wouldn't scan. This has happened before and the employees just ask for my phone number, pull up my account, and let me go through. Today, the employee, Devin, asked for my phone number. He pulled up the account and then walked behind my car to look at the license plate. He came back and told me that the license plate on my car didn't match the license plate attached to my account. I explained this is my account and I've been coming here with this same car for last few years. I said that must be an old license plate from when I had my Tesla. When I got a new car and license plate it was never updated in their system. This should have been a very simple issue to resolve. Instead, Devin proceeded to accuse me of having a membership barcode that wasn't legitimate. He told me that the barcode sticker in my window was not the type they currently use and that I must have gotten it from someone and copied it. Essentially, he was accusing me of taking someone else's membership barcode and trying to get a free car wash. That accusation was extremely offensive. I have been paying for a monthly membership for years. The barcode in my window is the same one I received when I originally signed up for the membership years ago. I'm sure the barcode stickers they give out now might look different but this was the original. I tried explaining this to Devin several times, but he continued insisting that I must have copied the barcode because I had tape on the top and bottom to keep it on the window. Instead of listening to me or calling a manager to verify my account, he continued arguing with me and treating me like I was trying to scam the business. His tone and lack of customer service were incredibly rude and frustrating. There is tape on the barcode because it's old and just like the oil change stickers they sometimes start to peel and fall off. Then the situation got even worse. I was sitting in the entrance area trying to resolve the issue, and several cars had lined up behind me to get a car wash. Rather than calling a manager or finding a reasonable solution, Devin made all three cars behind me back up into the road and then told me I needed to reverse out. Unbelievable! I told him that I would be contacting his manager because of the way I was being treated. I understand that employees need to verify memberships. I have absolutely no issue with that. What I do have an issue with is being accused of stealing or copying a membership barcode when I am a longtime paying customer. There were several professional ways this could have been handled. If he wasn't sure what to do, he could have simply called a manager. And let's remember this a $5 drive through car wash. Instead, he chose to accuse me, argue with me, refuse to let me go through the car wash, and ultimately make me and the cars behind me back out into the road. Which was incredibly rude to the other cars as well. One even drove off after because I'm sure they were sick of waiting. I have been a customer for years and have always had positive experiences at Jackson's, which is why this was so disappointing. Devin's complete lack of customer service makes me want to cancel our monthly membership. I certainly should not have to worry about being treated like I'm trying to steal a car wash when I am a paying customer. I also hope to never see this rude kid again. Management needs to address this. Verifying a membership is one thing. Accusing a longtime customer of theft and handling the situation this way is completely unacceptable. Devin has a lot to learn about customer service. I have since called the manager and waiting for a call back.

Jaidon was the man! Was very attentive to detail showed a lot of class and was very helpful. I…read morehighly recommend getting your car washed here. Thanks for everything Jaidon.

They used to be so good. Guys are slow…read more My inside windows needed more attention. I expected more for $40.00 Dawn Scottsdale

Took my wife's new Civic for ceramic coating and they went above and beyond. Everything looks…read moreoutstanding! Price was fair and the service was great. Highly recommended!

Bill the owner of this lovely and efficient customization and car detail shop personally answered…read moreall my questions via phone, text, and seemed to have done the window tint and ceramic coating for my 2012 SLK (talk about amazing customer service and an honor!) Bill uses high-quality materials, he used Suntek for my 30% tint and made sure it was legal to drive in California (since I'm not too well-versed in car detailing and legal window tint shades at all). For the 7-year/lifetime ceramic coating, Bill used Opticoat Pro Plus over the body of my car, which has an amazingly smooth and glossy finish. He recommended Opticoat Glass Pro ceramic coating for my windshield and windows as well (to prevent high-speed rock damages on the freeway), which I happily agreed to get. I really appreciated all of Bill's thoughtful recommendations, especially knowing the weather up in the Bay Area where I'm originally from. All of these customizations together cost $1998, which is far less than what I had been quoted by certain shops back in the Bay. Also Bill's turn around time for coating and curing the car was less than 2 days for everything, whereas I had been quoted over a week back in the Bay (and with a much longer commute from where I live!) For the quality of service, details, and kind customer service, I'd recommend any friend in Arizona to go on over and visit Bill for detailing and work - 11/10! Thanks so much for making my old gal so spotless and more resilient, even in older age!!

Had a great experience at this Jackson's location! RJ was super friendly, helpful, and made…read moreeverything really easy. Great customer service all around. Definitely recommend this location!

Ran my truck through the car wash and the hood and sides still had dirt all over them. So little…read morewater is used, it doesn't clean the truck. Waste of money.