I used this for the first time and it was the most ridiculous situation I've encountered with a dry cleaners. I normally use the amazing Broadway Dry Cleaners in Crouch End, which are brilliant. However as I was in Muswell Hill I dropped off my 5 items and agreed to collect them 4 days later (they can't do cleaning quickly) - and arrived to collect them and they were not there. Then I came again, still not there, then I arrived 3 days later (so a week and a bit after leaving them) and I was given 3 items and they'd lost 2 pieces - that they would deliver it the next day, Nothing came. I then chased them for a further 4 days (so now 2 weeks later). I still am without those 2 last items and it's absolutely ridiculous. I would never ever use them again, and if they have lost my clothes, I shall be claiming for them through small claims court. read more