1. Prism Hair West

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Henrico, VA

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Prism Hair West

5.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

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Services - Prism Hair West

Applying hair extensions

Bridal hair services

Color only

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Recommended Reviews - Prism Hair West

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4 months ago

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4 years ago

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Salon Voss of Short Pump  - Salon is completed!

Salon Voss of Short Pump

3.4(23 reviews)
4.8 mi

I had one of THE most appallingly bad hair experiences here today. I asked for partial highlights…read moreand grey coverage on my temples. I got a $275 quote that almost made me pass out. But I let the stylist proceed. I wish I'd left then and there. I now have a clear line of demarcation about a quarter of an inch from my part line, and she put far too much dye along my temples and the side of my face. It colored my light facial hair so I now look like I have sideburns. I'm still laughing because at 62, we've all survived a hair disaster or two. I know she could tell I wasn't happy. After 3 1/2 hours, I had to go and she hadn't even started to blow dry/style my hair. I didn't attend the event I was supposed to go to afterwards (those sideburns aren't going anywhere anytime soon) and they knocked about $40 off. Still means I got a subpar partial highlight for about $235 bucks...in Richmond, VA...which is crazy. I'll be looking for a new place next time around and trying to keep my head down and my hair untucked and over my ears until these brown stains along the side of my face fade. Ridiculous. Update: The owner did call me, following this review. Though apologetic and mentioning repeatedly this would be used as a "learning experience", I received no offer of either any kind of refund or an amount off for future services or an offer to have anything corrected. I spoke to a work colleague, a Richmond local, and have another salon picked out for next time.

Just tell me how to fix my hair please. I do not appreciate the damage that has been done. Tell me…read morehow to remove this black dye from my hair. All I wanted was a balayage.

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Brazilian blowout blowdryers

Salon Voss of Short Pump  - Beautifully set up and ready for services.

Beautifully set up and ready for services.

Salon Voss of Short Pump  - Meet the inspiration behind the Tristan Taylor haircare line and extensions

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Prism Hair West - hair - Updated October 2026

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