I'm a nurse who recently moved from Michigan and was looking for a new dentist. A friend recommended this place. I was skeptical given the reviews. However, this place was nice and clean. They told me everything that I needed done, and explained that they had to pre-authorize these procedures with the insurance so that I know how much the insurance would cover, the portion I had to pay, and go from there. It's surprising how many people assume that just because you have insurance that it pays for 100% of the procedure, and when they get the procedure done in a hurry, and they find out what they have to pay, they get all pissed. Well, I guess these people are ignorant. Also, if people are in such a hurry that they can't wait for the pre-authorization for their procedures, why don't they be proactive, get off their butts and call their own insurance to figure out how much they have to pay? People are so lazy these days.
As for the full Filipino staff, they are very friendly and accommodating. They do speak a lot of the language, which is to some degree inconsiderate when you don't know the language, but Oxnard is a melting pot and that seems somewhat unavoidable. I'm Caucasian and I find people speaking Spanish to me here in Oxnard all the time like I understand them.
They do call you to confirm your appointment, so if you're showing up when the office is closed either you don't have a working mobile number and they can't reach you, or you're showing up when you want to regardless of your appointment, which I have seen often working in medical offices. Also emergencies happen all the time, this is a privately owned, small practice, and I understand things can come up anytime: kids get sick, cars break down, etc.
There are no private treatments rooms in this place. It's all open bay. It runs cold in this place, so if you do decide to check this place out, bring a jacket/blanket.
If you do have questions about any of procedures or insurance issues, they're very helpful, but you do have to ask. People get so annoyed and angry when they're not told something. Well then, why didn't you ask?
Anyways, this place is nice and interesting. People have to take these reviews with a grain of salt and make up their own minds. read more