We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

Very knowledgeable plumbers. Excellent service. Would recommend. They also do free estimates.read more

Tried to upsell and completely misdiagnosed the problem. Also showed up late. Quoted $600 for using…read morea snake and $2000 for doing a high pressure flush which is crazy.

We had water problems and mold growing in our ceilings. Dynamic remediation Solutions were very…read moreprofessional, honest and thorough with the job they did. We would use them again.

From the owner: We are a family owned company that prides ourselves in offering the highest quality and care in…read moregiving each client a happy, healthy and safe home. A large part of who we are & what we do is sharing our experience and knowledge with our clients. You will not only get recommendations, not just prices, but the quality, personal care and attention that we would give our own family. We explain what we find, what we see, why the problems exist and what is the best way to correct the problem for a long term solution. Our services include: Mold Inspection & Remediation Indoor Air Quality Testing Water Damage Restoration Waterproofing & Damp-proofing Caulking & Sealants Chimney Inspection, Repair & Maintenance Historic Masonry Restoration.

Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Emergency occurred and RestorePro showed quickly and took care of everything with no mess or fuss…read more They worked with my insurance company and made everything happen prior to Thanksgiving. Great stuff and thank you!

We recently had water damage from a toilet leak. The leak caused damage to the bathroom floor and…read morepoured down through our kitchen ceiling. We called Restorepro who came highly recommended from a friend. I'm so glad I called them. They came within an hour, assessed the damage, and began cleaning up the mess in my bathroom and kitchen immediately. The crew was very polite, professional, and knowledgeable. We needed to have drywall removed and our hardwood floors torn out because they were buckling. After they cleaned and dried the areas, they did an amazing job reconstructing our bathroom and kitchen. The rooms look better than they did before! Carey was a pleasure to deal with and guided me through the whole ordeal. If something unfortunate happens again to our home (hope it never does), I will definitely call Restorepro again!

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

We needed some mold remediation and handymen services for the basement of our rental property. Mr…read more Rajay Kapoor of RHK Environmental Services was very punctual and professional and quoted a fair price all which were the deciding factors for choosing his services. When his crew had a broken van, Rajay promptly called us and rescheduled the work. His men were also very professional, did an excellent job and completed the work on time. Since we live about an hour away from the rental property, Rajay sent us pictures of the ongoing/completed work periodically to keep us posted. He was readily available for consultation, whenever needed and very flexible to make some adjustments in the work. He also provided the necessary warranty. We are completely satisfied with the high level of performance, reliability, quality, and value of his service.

It went smoothly.... It went so well that I won't hesitate to tell you to stop your search and call…read morethis man....do not feel uncomfortable....don't waste anymore of your time and don't let health issues become a concern.... Rajay is on your side....as he has been and is on mine.... And he is consistently reminding me to contact him with any questions.... Thank you Rajay for all. Description of work: I live in a building with severe leaks and a landlord that does all he can to avoid dealing with the problems...mold started to become visible on the wall and I decided it was time to call a specialist to come by....due to conflicts of interest with other companies near me, I chose to go out of my area and found Rajay... He didn't just reply once but he replied several times with various info.... Rajay's concern for my health and well being is beyond explanation... He came and did a full mold inspection and got me results that are forcing the landlord to address the seriousness of the problem.... I actually have to admit, I enjoyed my time with Rajay who came to my house as a mold specialist but left as a friend...

Moisha is the real deal - HONEST, AFFORDABLE, and EFFICIENT! HE WILL EXCEED YOUR EXPECTATIONS!!!!…read more I had a great experience with Moisha!! He was incredibly HONEST and upfront about the work that needed to be done and what DID NOT NEED TO BE DONE, and his prices were very reasonable compared to other companies in the area. Moisha was efficient - he wasted no time in identifying the problem and getting to work, which was a huge relief since dealing with mold can be stressful. We urgently needed Moisha to confirm if there was or wasn't mold in a unit that we were in the process of purchasing. He knew that time was of the essence and we could have been really screwed if we got stuck with something that was a complete problem. Moisha moved his appointments and got us in RIGHT AWAY! Thank you so much Moisha for making it happen for us! I HIGHLY RECOMMEND MOISHA TO ALL MY FRIENDS.

Moishe and Rachid were prompt and communicative and did a great job, with a great attitude. Going…read moreto hire again for my basement