Have a 5 year old Juiced e-bike that one of the sensors went out on. They expertly diagnosed and…read morefixed the issue. Only real wait was getting the part shipped in from China. But the bike is as good as new again. Much thanks.

Order said the E bike would take only five days to receive. In fact, it took over a month to get my…read morebike. They said the bike had arrived two weeks later and would be assembled within two days. In fact, it took over two more weeks for them to assemble the thing. Do not recommend these people at all. There are many other bike sellers to choose from.

Citrus Park Bikes is a high recommend! The folks there are veterans of the cycling industry and…read moremake sure you're always road-ready. Test rides are allowed. Questions are encouraged. And final inspections are always made.

I highly recommend Citrus Park Bikes. They are honest, knowledgeable and friendly. I went in today…read moreand they filled my tires with air, adjusted my seat and handlebars all with no charge. I appreciate their kindness and will definitely be purchasing my next bike from them! Robin Q

I was extremely disappointed with my experience. I brought my e-bike in to have a tube replaced and…read moresupplied the replacement tube myself, which I had already purchased on Amazon. The bike was in the shop for less than an hour, yet I was charged $80 just for the labor. That price feels excessive for such a straightforward repair. I believe local businesses should charge fair, transparent rates, and this experience left me feeling taken advantage of. I prefer supporting local shops, but it's hard to justify coming back after this. The owner should take a closer look at their pricing because this kind of experience drives loyal customers away.

Everything I want a bike shop to be. First, open on Sundays, which is so convenient. Second, able…read moreto hear about what had gone wrong, and then able to diagnose correctly what was needed. Third - able to fix it right then! I also loved that they had a lot of bicycle merchandise, including riding clothing and hats. After having a rear flat tire on my bicycle, and having a local shop unable to fix the problem, I brought my bike here. The worker put it up on rack, showed me how the new tape I just paid for at the other shop was put on incorrectly, AND showed me that my tire had see through patches on it, and clearly needed to be replaced. My tape, tire and tube were replaced, the cost was reasonable, and I was in and out of the shop in under half an hour. This is my new bike repair shop.

If you bike in Tampa you know the nails are crazy! Even if you are a driver. So getting nails in…read moreyour tires happens. I for sure got one while biking on a daily trail. I called around to a few places, and Chuck's had the best prices. He specializes in motorized bicycles, however of course he can change a tire. Look him up, check him out, and I assure you that he will get the job done at a fair price with great service.

the guys in the back have worked on my bike twice. Both times, I walked in w out appointment and…read morethey fixed my bike right then and there. they were minor repairs, and one of the times they didn't even charge me. they are so friendly and fast. I kept insisting on paying them, but they wouldn't take it. I will go to them to purchase a bike or do any repairs. I trust them a lot.

Needed repairs for two bikes and brought them in for service. Rep provided service options and…read moreexplained each plan in great detail. Fast turn around and my bikes look and ride great. Exceptional and friendly customer service.

This shop and Cale went so above and beyond. I went in with my old bike told em my riding style and…read morebudget, bam they personally built me a bike that went above and beyond all my expectations. Found a new bike shop for life.

I bought a used Orbea Rise that was advertised as "Bike has been meticulously maintained and was…read morejust detailed, full tune up, bearings checked/serviced, tubeless redone..etc. The suspension is nearly new too, only a handful of rides on it as it was upgraded within the last year." That has NOT been the case with the bike I purchased. The mode switch didn't work when I received it (they did reimburse me for it), the software had to be upgraded, the hanger was broken upon arrival, and now I am missing bolts from the rear suspension. The bike has been in the shop more than it has been at my house waiting for parts. I have ridden it 3 times since buying it in August. This bike has been nothing but a headache and disappointment.

Wow, what a great staff! Came into town for the 4th and had some issues with my road bike. The team…read moregot my bike back into working order the same day so that I could join the group ride the following day. The shop was super cool with a great selection of bikes and equipment. I would highly recommend Outspoken if in the market for service or a new ride!

My bicycle is fabulous! It's an easy ride for a Senior over 80! Just rode 1000 plus miles in less…read morethan a year!

Jamie was very helpful, honest and resourceful. I left with my e-bike working properly!read more

Order said the E bike would take only five days to receive. In fact, it took over a month to get my…read morebike. They said the bike had arrived two weeks later and would be assembled within two days. In fact, it took over two more weeks for them to assemble the thing. Do not recommend these people at all. There are many other bike sellers to choose from.

Need a new tube in my tire. Everybody else wanted 2 weeks to do it. Justin took care of it as soon…read moreas I brought it down. He did a great job and I M now a new customer here. They've been here for 16 years. Come and check them out!

Squeezed me in right away! Fixed my flat tire, added water bottle holder, and I was out of there in…read more20 minutes! Very helpful and nice. Ill be back!

Early in June I purchased three bikes and accessories from UBC at almost $3500. One of the bikes…read morehad a flat rear tire every time my wife would go to ride it. I'd fill it up and usually by the next morning the rim was on the ground again. The bike may have had 2-3 miles on it so i took it to UBC 30 minutes away and asked them to have a look. They checked it and told me there were no leaks and then went on to explain to me how bikes lose air pressure. I have been working on bikes as an owner & rider for 45 years, I know the dynamics of air in a bike tire. I told them they didn't look hard enough and after some back and forth with Alec they took it back and replaced the tube. When the old guy from service came out he was ranting about having to replace a good tube for no reason, Alec gave me the bike and I left. Before I even got the bike home and off the carrier it was flat again. I gave them the benefit of the doubt and inflated it again but by morning it was flat. I know it was a new tube because the valve stem was threaded where the original was rubber. Rather than go back and suffer through another argument and down talking like I was a yuppie idiot who doesn't know which end of a screw driver to use, I ordered a new tube. Today I pulled the tube they put in, verified the leak, then actually took 20 seconds to inspect the inside of the rim to find out why it keeps punching holes in tubes and found a huge burr in the rim that penetrated the protective liner and was cutting the tubes. Had UBC taken 20 seconds of their own to look into the problem rather than being convinced the customer didn't know what they were talking about they would have found the problem and been able to fix it correctly. I don't care how long they have been in business but sometimes they should listen to what their customer is saying to them, there are a lot of idiots out there, I'm not one of them. I wanted to find and work with an independent bike dealer but there aren't as many any more. Unfortunately this isn't the one. I'm happy with our bikes but I'll find somewhere else for future needs.

Put a downpayment on a Specialized Roubaix SL8 (base model). Few days letter get a call from Carlos…read moreassuming he's updating me on when the bike will arrive. Nope. He attempted to change my mind / upgrade to a 105. This was highly irritating b/c at the shop I was unequivocal with Jonathan that i did NOT want the 105. Now my SL8 is in limbo. Alex seems to be the most helpful on the staff. I have called proactively to get updates and being ignored. I really want to support local biz here in Tampa/St. Pete but feel deflated and full of regret. I really don't want to post a 1 star review, but reading the others, clearly I'm not alone. They underestimated me as someone who works in PR and has access to all the cycling publications in the U.S., and local press including Tampa Bay Times, St. Pete Catalyst, and more. I will also get it inspected upon arrival by a trusted local shop near me in St Pete. Spoke to Carlos on the phone today and he didn't have the tracking number. Had to go "chase it down" from the Specialized sales rep. I now know what is likely going on: They are purposely delaying shipments and using customer deposits on expensive bikes as interest free loans to boost short-term liquidity. This is not only deceptive biz practices, but a directly violation of the FTC's rules and regulations. I'm prepared to file a report if I do get answers in the next hour.