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Priority Honda Hampton

3.3 (140 reviews)
Open 9:00 am - 8:00 pm

Services - Priority Honda Hampton

Check engine light

Engine oil light diagnosis

Auto general diagnosis

15 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Priority Honda Hampton Photos

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Recommended Reviews - Priority Honda Hampton

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Reviews With Photos

Stacie S.

Just picked up my 2025 Honda CRV and had the best experience! Farhad was an absolute joy to work with and made sure I got the best deal possible. Damian in finance was a pleasure to work with as well. Highly recommend!!

Amie E.

Bought a car from them today. Looked at it Sunday and met with Farhad. He was amazing!! So personable and attentive. Great salesman. Not too pushy, but just pushy enough. He made sure I didn't need anything while I waited. Today I came to sign the papers and he was right there to get me situated as soon as he saw me. He is so personable. We will definitely recommend people come see Farhad. Met Brian on Sunday as well. Great guy, super nice and funny. Enjoyed talking with him as well. He is the money man. Way pleased with Honda in Hampton for sure!

Wish I could trade mine in for this pretty thing
Cristina Cici B.

Shout out to Donna for being an absolute rockstar. She was such a pleasure to work with. Her customer service was exceptional, she made me feel comfortable and kept me informed the whole way. She's looked after us before and her high level of customer service continues to be consistent. I appreciate her honesty and looking out for me - most service reps will tell you you need an oil change when it comes up on your dash, when you actually don't. Today she looked into everything and told me what I really needed over other things that could wait another 5,000 miles. My civic is in great condition and low mileage for her age (which is why Priority keeps calling me to buy the car back, sorry! My girl can get 40mpgs on a mediocre day), so I don't always need the recommended services. Donna, I appreciate you not costing me an arm and a leg for things I don't need immediately and thank you for recommending me when to come back to get them done. She is one of the reasons why I will keep coming back to Hampton Priority; honesty will continue to keep me a loyal customer.

Their version of this paper had a mo. pymt circled that they penciled in after the fact and claimed I signed it that way!

I have a lot of info about how exactly deception is used to take money from a veteran and well, qualified buyer. I have written up every tactic used, down to the tiny tablets that make it so you can't see what you're signing. I have info on how items were misrepresented in an illegal way, along with audio recordings which allowed me to capture right out lies and deception. I'm going to elaborate on these things unless Priority Honda reaches out to me to correct and refund me for the things I said I didn't want and they kept saying I was getting for free, which was another outright lie. I'm a reasonable person, however, and I'd be willing to stop now and give good reviews if I'm refunded what I was swindled out of in a clearly illegal way. I know there are recording Honda took as well that will prove on their end as well that their finance manager lied to me about what different paperwork represented. The titles of those pages were misleading and I was lied to about "FREE oil changes for life" along with "two FREE windshield replacements and prptective coating." When I complained I was told I'd be sent $100 back of the $400 windshield insurance which was a lie. I was charged $600 for the "FREE oil changes." I was teamed up on and highly pressured for deceptive sales and kept until long after the business was closed and it was emphasized that other buyers were waiting to get in to see the finance manager... and I have proof certain paperwork was "penciled in" without my knowledge. I have a previous picture of a document I signed and it did not have price range information circled. That was done and thing were added without my knowledge. I kept being told about the "free" items that were not free. Upon my return, now it was made clear that the nitrogen pressured tires were not "free." What happened is that I received a discounted price directly from the website. So, Priority Honda kept trying to get the principal back up and over the MSRP, and called that difference "free add-ons." In addition, I was told the "computer did not understand that I was getting all of these add-ons for free, so it still listed a price on the tablet, but I wasn't going to have to pay that." That's deception and flat out lying which is illegal under the VCPA act protects consumers against. I have lots more information on the deceptive practices they used such as stuffing some papers into a congratulatory bag, along with JUST HANDING ME A THUMB DRIVE "with all the paperwork I'd need for my free add-ons" That were not free. I trusted this group to accurately represent to a disabled veteran what exactly the papers were for and I was lied to after making it clear that I did not want the add-ons. I was repeatedly lied to and was told lies about what was on each page on the tiny digital tablet that I did not see any prices on when zooming in and looking around. The finance manager attempted to cover himself in the end by asking if I saw this ONE PRICE which showed what the price of the car would be with the interest added on. I'm disabled and this is my first new car purchase and they ran me through the mud. They refused to correct anything when I came in a day after seeing the contents of the thumb drive they sent me home with. That thumb drive was to keep me from seeing the actual details at the time of the sale and the sealed envelope was stuffed into a congratulatory bag to hide that all these supposed "free things" I was getting that "the computer didn't understand" why I was getting them for free, so it misrepresented, but "the finance manager could see on his computer that my things were supposedly free. They were not! I have more evidence and pictures and will be reasonable for a short time, a courtesy I was not provided, and then I will include all the evidence I have, and I go up the chain at the better business bureau. I couldn't believe the steelership had the audacity to tell me that they lost money selling me this car for what the total came out to be of still over the MSRP before financing! It's all clearly crooked. Consumers in Virginia are protected under the above mentioned Act and is wrong. I was very clear about what I did not want and you all loed to sneak them on there anyway because I'm a well-qualified buyer and new. I simply say "Honda, remove all of the charges for the additional "free" services and refund the $1200 plus dollars that is being forcibly taken from me. I will keep my word and replace this review with a good one. Just treat me with the respect I earned on actively duty and correct this exploitation

This was apparently patched

They don't even deserve a star to be honest. Last time I went there, they didn't even patch my tire and charge me. Went there again and said I needed all these maintenance crap. Then told me it was going to be 1,000+ to fit my head light which is only $100 on line

The new car buyer poses with Steve Hernandez after an awesome experience!
Kimberly L.

Purchased from Priority Honda Hampton for both of my teenagers and the experience was top notch! Jim Hernandez leads an awesome team of professionals that go the extra Mike for their clients. Stevie helped us on the used car side and did everything he promised and then some. We will be back! Thank you!

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3 months ago

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7 months ago

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2 years ago

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5 years ago

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3 years ago

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4 years ago

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2 years ago

Awesome! I have purposely come back to .Priority because of their service. They make sure your vehicle is in its best condition.

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3 years ago

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6 years ago

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6 years ago

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8 years ago

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4 years ago

Super friendly. Austin and Brian were able to get me financed and out the door in a nice used reliable car in less than 3 hours.

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4 years ago

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7 years ago

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6 years ago

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Ask the Community - Priority Honda Hampton

Review Highlights - Priority Honda Hampton

I was hesitant to trade in my car, but Sheldon took the time to listen to what I needed while taking into consideration everything I wanted.

Mentioned in 5 reviews

Read more highlights

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Excellent Service!! Brought truck in unannounced for…read moreinspection and ended up needing brakes and some other minor maintenance. The staff kept me informed along the way and knocked the work out very quickly. The text updates with a review of what work was accomplished and the ability to approve repairs was great. The convenience to the shipyard is great as well. I highly recommend. For all I had done the price was very fair.

On Presidents Day, since I had the day off, I decided to come to this auto shop after my car…read morestarted to make noises while driving, along with an oil change. They are AAA operated which qualifies members with a 10% discount. The hope was to see if prices would be reasonable and not breaking the wallet. The drive from home to here wasn't too bad. I will say be careful not to drive too fast or you'll miss them entirely. It is a small outfit after all where they only have 4 workers total. After nearly 2 hours in service (not a big deal since I had the day off once again), I ended up paying almost $90 for an oil change. This is more than the amount I pay at my dealership, even with the 10% discount included. Not really complaining, but weird it would cost more at a local shop. As far as the diagnostic check goes, they recommended work on the inner and outer tire rods for the left front tire and tire struts for the front tires. Also, replacing the engine and cabin air filters (which were long overdue), spark plugs, hood struts and brake fluid. Total cost: over $2000. Way too much for all that had to be taken care of. And some of the stuff that I could take of myself (hood struts, air filters, brake fluid) cost almost $150 each!!! I understand labor costs, but that's breaking an arm or a leg. Luckily, the vehicle is driveable as long as all the issues get taken care of within a year. Is there an upsell in play? Not sure. Could the costs be due to inflation? Not sure either. But a price like this is one you would see at a dealership in my opinion. Don't get me wrong I appreciate all the input and taking care of the oil change, but that price had me going elsewhere, which is the case after having the tires rods replaced at a cheaper cost.

Guaranteed Auto Service - Office front door

Guaranteed Auto Service

(29 reviews)

Last week I took my wife's Nissan Altima to Guaranteed Auto Service in Newport News for a VA State…read moreInspection & Oil change. This was the 2nd time I have used this shop since moving to Hampton July 2020. When we moved to Hampton, I immediately began searching for a family owned & operated auto repair shop. I searched Google & Yelp for the BEST shops throughout Hampton Roads. All my research indicated Guaranteed Auto Service was the place to go. I have not been disappointed! This shop is laser-focused on providing great customer-service, and top quality work at an affordable price point. They are not going to perform unnecessary work. They treat you like family (a friendly greeting & cold bottled water when you walk in the door; free car wash before you pick up your car and Thank You Note on the seat). You just don't find many businesses like this nowadays! Mr Barr & his great team will get ALL my auto repair/routine maintenance business in the future. When someone asks me where to take their vehicles for maintenance & repairs needs, I am sending them to Guaranteed Auto Repair in Newport News!

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop

Priority Honda Hampton - car_dealers - Updated May 2026

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