Had my second visit today, and went smooth and was right on point once again. I had missed my last…read moretwo appointments and Dr. Marengos Staff followed up with once again to schedule appointment and got me in two days later. I have a busy lifestyle and tend to put things off so I can't thank them enough for their persistence. Staff has been super nice and professional both visits. Had to bring my 4 year old this time, and Sarah was super nice and understanding with him being in there. The office is always Super clean and a joy to be in. Found this office from great google reviews, and very happy I chose to visit. Keep up the great work! !

I have been unable to register on the patient portal and have requested assistance twice with no…read moreresponse. Also there has been no prior notification of upcoming appointments. So at this time I kind of frustrated and hoping to receive helpful assistance in the near future.

This place is great. I had a dental emergency and they went out of their way to come back to the…read moreoffice and schedule a last minute appointment for me. Dr. Motaref is very friendly and caring, he definitely helps keep you at ease. There were a couple guys working on the office, I think installing cameras, and even they were ridiculously nice. They also had great things to say about the doctor.

These guys are awesome! Over 20 years of neglecting my teeth (and you all know why)... I had to…read morehave a root canal done on my first visit. I wanted the gas or yank the tooth so I could be done with it. Dr. Motaref explained in detail each of the procedures with consequences and outcomes. Fearful (grown man), chose the root canal, no gas. I felt nothing, not even the shot. My next visit was a cleaning. The last time (5 days ago) a tooth extraction, and again felt nothing. Each visit I was kept informed of what to expect while they were working on my teeth, sometimes in stereo :). After each visit I was informed of care, what to expect, and what to avoid. I have at least four more visits to correct issues, but not as extreme. Then it will be routine visits after that! I think their receptionist does all of the insurance footwork and has it on paper for you. Check in and phone calls, she is a warm receptionist. The hygienists are energetic, talkative, and some times sing with the background music. Dr. Motaref is not only professional but displays a bedside manner we would hope for from our own primary care physicians. They all make the visit stress free, almost enjoyable... come on now, we are talking about the dentist. LOL

Please don't go here. The front desk staff is always kind but I should have trusted my gut on my…read morevery first visit. I was sitting in an exam room waiting for the dentist and overheard a conversation amongst staff/drs talking poorly about a patient in a very innapropriate and rude manner. It made me pretty uncomfortable but I have really bad dental anxiety and getting there in the first place was a big step so I wanted to follow through. That day I needed a root canal and two crowns so it was a very long appointment. I felt left in the dark throughout the way and Wendy was not super friendly. Not rude but not comforting either. After that I had to make two appointments for cleanings and a cavity. They messed up my appointments and the hygienist almost numbed me on the wrong side, I explained that I had a cavity needing filled and it needed to be the correct side for the numbing. She switched sides and finished. She was also not very attentive or kind, super rough and not gentle while working in my mouth. Today I went back for my third and final appointment. At reception, I reminded them about the cavity and they said it was on the other side, and I said so should that have been done last week? They completely missed it. I was upset and flustered; I have a lot of anxiety around this, and was informed I could get it all done today but that my entire mouth would have to be numbed. It was so traumatizing last week when she gave me the shots that I was shaking after. I decided to suck it up and just get it done and be done with it. The same hygienist from the week prior, Anastasia, came to take me back and asked how I was doing, I was honest and told her not good, and told her why, she decided instead of just apologizing and understanding, that she'd rather argue with me about what happened. I've been so uncomfortable every single time I've been in this office and I finally decided that was enough. I'll find somewhere else. To be honest I'd rather drive an hour to my old dentist in my old town than ever go to this office again. All of this to also say that the way they price things and charge you for things feels pretty scammy, or maybe they're just way overpriced. Another reason I should have trusted my gut on the first day. STAY AWAY, Find someone who will be nice to you while they drill holes in your teeth. Find someone who won't talk shit about you in front of other patients. Find someone who will numb you in the correct location. Please.

I appreciate the quality of service, teamwork and professionalism…read more I highly recommend them. Maxine

I had a tooth ache and called around as I'm visiting from out of town this week. They got right…read moreback to me and got me in right away. Front office personnel very kind and helpful, tech and dentist: very sweet and found the problem right away and took care of it. Highly recommend, 5 stars!

I have been a patient of Doug Sjogren since he was in his office on Roe. I have recommended him to…read moreat least five of his present patients. I went to him recently to have me teeth cleaned. The charge was $185. My research indicated that was dramatically higher than other dentists in the area. No other services were provided and I did not get a visit from Sjogren. I have since changed dentist and had a cleaning for $90. I have seen an attitude change at his office. I'm pretty loyal, but I'm done. I hope he is content making more money, but that won't happen if he is this greedy. Mark

I first went to Perfect smiles in 2018. They don't judge you that's a plus. They did good cleanings…read moreand work. However, reception and billing is horrible! And now I remember why I left. After a hiatus from Dr.Bridenstein, I called and made two appointments, I did not know about Dr.Boldry until they put myself and daughter into cancellation appointments so we got in sooner. But they FAILED TO MENTION, NOT IN NETWORK. My insurance covers cleanings and X-rays twice a year. Why would I request someone I would have to be OUT OF POCKET FOR? Nope, sure wouldn't Couple of months later I get the $92.55 bill. Beware, they are SCANDALOUS! Now, they have lost three clients. Way to go Debbie!

My family chose Perfect Smiles Dental Care several years ago for their excellence in family…read moredentistry, patient care, and customer service. The RDHs are always friendly and go out of their way to make our visits comfortable, whether offering pillows, blankets, specific flavors of tooth polish or a movie to help take our minds off dental matters. The ladies at the desk up front who deal with the business side always make our insurance coverage easy to understand even when I've forgotten some of the details I should know in advance. They make every effort to check on prices of services when I ask, and they can help set up payment plans if needed. They are kind and considerate when I need to reschedule an appointment, and they always welcome my family when we enter the office. Likewise, Dr. Bridenstine makes every effort to be sure dental services are stellar. We have always had a positive experience with his sedation dentistry, and he provides a thorough explanation of options when available. We have only experienced excellence in his work, and we have appreciated how he goes above and beyond to create a positive outcome for his patients. A couple of years ago, I returned to his office two extra times at no charge just so he could alleviate some discomfort I had after a filling needed to be filed a little more delicately. While I was numb, I hadn't noticed. Yet, he made it right a second time even after I wasn't sure about it the first time I returned. Now, that's patience for your patient! All the staff members work diligently to make dental visits pleasant. I have always appreciated their use of soft, professional voices via individual headsets to prioritize communication and timeliness while maintaining privacy. The entire practice operates in a well-orchestrated manner while each employee treats one another with respect and kindness. They have created a culture of team effort that works for the good of the patient, and I highly recommend their dentistry practice.

Have been using Crossroads Density for over 20 years now, Dr Fleming and staff are very…read moreprofessional, always easy to get appointments, I have had many procedures done there, cleanings, crowns, cavities, all down very well, office is always clean and I like looking at the changing artwork on the walls, they make you feel like family

My experience as a new patient at Crossroads Dentistry came down to a repeated lack of respect for…read moremy time and a miserable experience in the chair on top of it. From the very first phone call, I was clear: I have real time constraints, and I did not want to split X-rays and cleaning into separate visits. I asked to do everything in one appointment. I was told that would push my start date out, and I accepted the wait to avoid multiple trips. When I arrived, I was told they couldn't do the cleaning that day and I'd have to come back -- the exact thing I'd asked to avoid. What made it worse was that I was surrounded by other patients who appeared to be getting their cleanings, so the claim that it couldn't be done didn't add up. The dentist found a few cavities, so on my way out I again asked to combine the cleaning and fillings into one visit. They agreed. Yet at that appointment, I got the cleaning, was sent back to the waiting room for fillings, waited about 20 minutes, and was then told the dentist was too backed up and I'd need to return -- either later that day or another day entirely. That's now a third trip for something I explicitly tried to schedule in one, and it doesn't even account for the deep cleaning or Invisalign still ahead. The X-ray process itself was also rough. The assistant handled the apparatus so aggressively that at points I thought my gums were bleeding from it scraping against them. On top of that, a second assistant had to come in and redo the X-rays because they weren't done correctly the first time. Between the constant rescheduling and the care I received, I won't be returning. Whether it's a scheduling problem or something else, the office here does not respect its patients' time.

Very accommodating, efficient and friendly. First class Operation…read more Willing to help you on a moments notice.

I use an HSA account to pay for an office exam but for some reason this dentist office is unable to…read moreprovide a normal receipt that has the basic Type of Service, Code, Tooth and $ Amount listed in the receipt. First, they sent a statement, which is not a receipt. HSA requires an individual receipt with the Date of Service for the charge, the Type of Service and the $ amount...so they denied my charge because a statement is all of my dates of service. Then I tried to get a receipt for just that day's service. Instead, they wrote the Charge Amount in the Description section and then added a personalized note on the bottom describing in high detail what happened during the appointment. I was told by HSA that this is why they are denying their receipt (too much detail). They just want the basic Type of Service noted (as it shows on the statement description), the Date of Service and the $ amount. This office refused to fix the receipt so now I have to pay out-of-pocket for this procedure. This is not the first time I have struggled with this office. They can't seem to handle billing or anything a normal office does. They've even sent claims to my insurance that didn't even happen to me...this is just one of many examples of poor professionalism and service from the office part of that facility over the last 20 years. While I loved Dr. Murray, she has retired so the one good thing that was there and kept me dealing with the office issues, is gone. No need to return.

I have been coming here since 2019 after not going to a dentist throughout college. Dr. Morgan has…read morebeen amazing. My husband and two toddlers also receive dental care here. My son with special needs is treated so well and they are so patient with him. It is clean, I am in & out, and scheduling is a piece of cake. Paperwork is completed online which is such a huge plus. They sell whitening kits for around $90 and they do not push any products on you unless you ask specifically. I also have a night guard which has been a lifesaver. Filling appointments are quick and painless. Everyone I have encountered here for my treatments have been professional and wonderful.

We were blindsided the other day when the hygienist refused to do a teeth cleaning for my wife…read morebased on a blood pressure reading. It's not unusual for a trip to the dentist to cause some anxiety and stress, and even the American Dental Association recognizes this phenomenon and suggests a record of readings from home can suffice if accompanied by a physician's statement. But as we were preparing to get this documentation, we received a letter from Dr. Turner dismissing her from further dental care. I guess the lesson here is don't be stressed when you go to the dentist, or you'll find yourself dropped from the practice.