Had a vinyl banner made. Walked in on Monday, gave Randy all the info, was ready on Wednesday…read more Good quality, higher than ordering online, but the tradeoff in quality & pickup vs. shipping charges was worth it.

I stopped by with pictures of what I was looking to have made. Randy was very nice! He told me it…read morewould be about a week before he could get lettering/decal placed on boat. Told me he would have me a few samples made up to choose from in 3-4 days. I sent several emails and made a few phone calls, with NO response! It has now been three weeks and I have not heard one word! He has not responded to email or my phone calls!! Don't waste your time here folks....

Way overcharged for a small package. Filled out the form online and never received a response about…read morethe problem. Will never use these people again, ever.

Inconsistent Service & Unacceptable Attitude…read more I visit this UPS Store regularly, and every time feels like a gamble. Some days the employees are friendly and helpful, but more often than not, I feel like I'm walking on eggshells. Today was by far the worst experience I've had. I walked in with returns while an employee--either Kirsten or Kristen--was vacuuming. From the moment she approached me, her attitude was hostile. No greeting, no professionalism--just a sharp "How can I help you?" in the most irritated tone, as if helping a customer was a burden. I'm sorry, but if stopping vacuuming to help a customer is such an inconvenience, maybe this isn't the right job. This kind of treatment is completely unacceptable in any customer-facing role. If I had another option in town, I would take it in a heartbeat. This location seriously needs to work on customer service training. The attitude from this employee was rude, uncalled for, and honestly embarrassing for a national brand like UPS. Do better

This Review is more about Amazon than the UPS Store…read more If they had a zero, I would be given that rating. I purchased an item for our washer from Amazon. The item came in. I install it on my washer. It worked good for two cycles, then stopped working, to verify this issue. I put the old part back on. It started working, but still with the issue. About supplying hot water we then file a return claim were told to go to Rent-A-Center to return the item. I go to rent -a-center and was told they were out of supplies with Amazon so then I have to go to Gulf Shores the only UPS store in the area. I tried to return it there and was told I need a new QR code for them to accept it. I called the wife. she tried to get a new QR code. She tried ended up having to call customer service with Amazon. Once that was done, I was halfway home. She called me and told me that she now had the proper QR code to ship it through the UPS store. I went back and processed the return after 30 miles watching other people say they'll never deal with Amazon again cause they had the same issue.

Demaris was so helpful! She was extremely kind and caring with our time sensitive mail. Will…read moredefinitely be using her and this office again!

Always a great job of printing photos! Love that I can upload online, pay and pick up. Always…read morequick and friendly.

These folks are great! They provided a quote and a time it would take and stuck to it. Excellent…read morequality, nice people, competitive pricing. Will be doing business with them in the future. Love that they are local (Mobile, AL).

They were so kind and helpful today when we had "a printing crisis". We will definitely recommend…read morethem!

From the owner: Bay Area has been hard at work for the Pensacola, Mobile and surrounding areas, specializing in…read morewide format equipment, supplies, service, digital document management, quality wide format digital printing, and outstanding customer service.

Great place to print our boarding passes. Christy was courteous and helpful on the phone when I…read morecalled. Busy little place but got me in and out for a reasonable fee. Thanks Christy.

Super friendly staff who are very easy to work with. The have a lot of neat gifts and other items…read moreto purchase as well.

Talk about service. I went in for a set of signs. They had a lot of orders they were filling and…read morethey asked me when I needed mine. Although they were busy the said they could fill the order within 4 days. I gave them the specifications I needed and they said they would e-mail me a proof the next day. The proofs were beautiful. I required one change which I sent to them in a reply. Even though they had a lot on their plate they had the signs ready for me a day early. Even the change had been taken care of. The upshot of this, the staff is friendly, the work quality is excellent and the service is top notch.

From the owner: One day service in many cases, custom signage is our main focus along with laser engraving, feather…read moreflags, decals, stickers, lighted signs, Banners etc.