Dillon was so helpful fixing my embroidery machine. Everyone is very helpful. They have many levels…read moreof sewing machines. They hold classes to help you. Thanks, Allyson Hurley

High prices. Honors manufacturer sale pricing when shown but generally feels unwelcoming for this…read morequilter. Better service & machine maintenance prices available elsewhere. If you buy a machine and are looking for your first included maintenance, you better make sure you don't exceed that one year mark- they will not include the service. They will quote $275 to do a one year service. It's generally $125 in other shops. If you're into embroidery this shop may be a good choice for you. For a general sewist /quilter I am not a fan. I cannot recommend.

I just found Fire Poppies and I was so excited to check it out. The store is so cute, they have…read moreeverything from patterns to q-snaps and everything in between. Everyone was so friendly and ready to help. I'm so happy there is a local needlepoint store to buy my supplies instead of ordering on amazon. Everything is so reasonably priced. I'm already planning my next trip back!

Just updating it here. They closed in July 2022. Sad to say.. never had the chance to go in..read more

Every year we do a large order for a public safety department in the area. Every year multiple…read moreitems are missing. For what they charge for the quality of work that is done, you are better off going anywhere else.

This is my second time using Charleston Cotton Exchange and I highly recommend them. I have used…read morethem in the past to make shirts for a girls trip, and just today picked up another order for a small batch of shirts! Micaela, Colin and Steffi were awesome to work with and super helpful and friendly. Love what they produce!

I work at a resort on island and we were in a pinch needing embroidered logo'd shirts for a group…read morearriving two days later. I called John Friday morning and had the shirts over to him by noon and him/his wife had them back to me and completed within hours! Will be using them for future projects. Thank you!

From the owner: Custom Embroidery, Screen Printing, Promotional Items, Corporate Apparelread more

I have used O'Connor Embroidery & Apparel on three recent occasions. The first two transactions…read morewere simple monogram embroidery requests; both were successful. However, my most recent experience was far from acceptable and could be better described as gross incompetence. To make the story short, for any sort of skilled embroidery work O'Connor Embroidery & Apparel is not up to the task. The longer version of this story for those who are interested can be found below. As a Christmas gift this year for my dad and brothers, I designed some custom jean jackets. On the back of the jackets there is embroidery work depicting an eagle with American flag wings, which was done by a friend (NOT O'Connor Embroidery & Apparel). I have collected vintage ski patches from around the world over the past 20 odd years on trips taken with friends and family. I decided to add these ski patches to the right sleeve of the jackets for every trip taken by the corresponding family member. I brought the patches and the jackets to O'Connor Embroidery & Apparel. I spent the better part of an afternoon working with the staff to carefully place the patches in a desired collage and pinned them to the jacket to ensure the chosen location on the sleeve, which was agreed upon by the staff who took photos to guarantee the request. The four jackets were designed so the trips my family took together would have a patch in the same location on each jacket sleeve. I returned to pick up the jackets and found that O'Connor Embroidery & Apparel had taken creative liberties on the placement for all the patches. The staff completely ignored the agreed upon location for each patch. What was a thoughtful collage of sentimental ski patches organized by geographic location of the ski resort and chronological date of the family trip, had become a haphazard attempt to complete the order. The patches were not only embroidered out of order, but also lacked all symmetry and understanding of parallel lines. None of the four jacket sleeves match the others. Patches were intentionally moved to ease the embroidery task requested of O'Connor Embroidery & Apparel. At no point did anyone from O'Connor Embroidery & Apparel think to call me to consult on changing the design. The requests for my order were clearly ignored, but what upset me most was the prepared list of excuses O'Connor Embroidery & Apparel stood ready with when I entered the door. The order was placed seven days prior to pick up, and at no point in time did I receive a phone call to say there were some concerns with the order. When I suggested we consult the pictures taken during the design phase they decided to acquiesce that the patches were intentional placed out of order to simplify the embroidery work. After a conversation with the staff it was clear that for each of their excuses, there was a simple solution that they either chose to ignore do to the time constraint they placed on themselves, or missed as a result of their own incompetence. I would strongly recommend seeking another vendor for your embroidery and apparel needs.

Great place to have items embroidered or logo'd. I had 50+ specialized shirts logo'd and O'Connor…read moredid a great job at a great price. It only took a week to complete and the folks working there are very friendly and nice to deal with. To top it all off, they have a sweet office dog you can pet. Great experience and will definitely continue business with them.