I wanted something embroidered and it was close to Christmas. Every other place I called was booked…read moreup and some wouldn't even do what I wanted (just two shirts embroidered). I called this place based on a recommendation I got from another. The person answering the phone was really nice and said they could get it done for me. They emailed me the proof and later that day I could go pick it up. Despite being so busy they helped me out. My husband got his Christmas gift on time!

If there was an option for no star, that would be my rating for Show Offs. I took 2 small items to…read morebe embroidered and was told it would be a week to 10 days. I called after 2 weeks and they weren't ready, I stopped by at 3 weeks and was told they weren't ready but would be that week...after 4 weeks I picked my items up. THEY HAD NEVER GOTTEN TO MY ORDER IN 4 WEEKS. Worst business

Amazing customer service and design work. I highly recommend this company to anyone in Charleston,…read moreSC looking for a sign, branding, vehicle wrap, and led signs. I personally worked with Logan Maiolo, who was very knowledgeable and helpful. If I were to order this sign via some random website, I'm confident that it would have been a mess to install with measurement issues. Fits absolutely perfectly and looks amazing. Perfect measurement with the drill holes. Great work!

Spectacular service, amazing customer care, incredible quantity and variety of threads and monogram…read morechoices. My orders are always ready on time, and if there is ever a concern, they go out of.their way to make things right. Great pricing too!

If I could give 0 stars I would. I took a short in to have a monogram on the cuff. I provided a…read morephoto of exactly what I wanted. When I picked it up, it was it centered the way I asked and the gal at the counter said it was her fault and apologized. Fine. The quality of the embroidery was very poor, you could see the white shirt through the blue thread in several areas. In addition, the lower case "j" was dotted but not the lower case "i". When I pointed these two things out, the employees (not the one who apologized) got rude and belligerent as if it was somehow my fault that rules of writing small letters exist. The gentleman kept asking me what I wanted him to do about it. I replied, I just want you to fix it. He threw up his hands and stomped to the back room. This left the poor lady behind the counter looking embarrassed and I felt terrible for her. She looked at me and said I am not sure what to do. I told her a good start would be to refund my money which she did, again with an apology. When I got home, we realized that the monograming was so off center it was in the back of the cuff so would not be seen by anybody and again, terribly off center. I am not clear how when a customer shows you a picture of exactly what they want, you do it so horribly wrong. The shirt is ruined as, if you take the thread out, the shirt will have hundreds of holes. I reached out to these folks and suggested that they replace the shirt and have heard nothing. Perhaps they feel that since they are the only game in town they can afford to treat customers this way. Perhaps they are just rude people. I will not use them again (there are other games in town) and, I will never recommend them. Do yourself a favor and do not use them. Not only is the work shoddy, the people apparently are as well.

We were in Charleston and went to the Market that's downtown. There are sections with tables of…read morevarious vendors. We found this one. Initially I was going to get him the design with a bicycle on it, as he had just completed the 3-day bike ride across SC from Simpsonville to Charleston to raise funds to end Alzheimer's the day before, and that's what caught our attention. All the designs were wonderful and he liked the feel of the material. He ended up choosing a T-shirt that had a heart on it that pointed out different emotions and areas of life that he really liked, even if normally one would consider that with the brain . . . Thus why the design spoke volumes to him, as moving things from the mind to the heart is part of the truth of real living. If you purchase two shirts, you'll get a discounted price. I believe he has a website to order and was really friendly and helpful.

These are the softest, most delectable tees you will ever grace your body with. I don't know what…read morethey do to make them so delicately silky, but never never put them in the dryer or you will lose that magic. Even if you accidentally dry one, it will still be the softest thing you own. Their prints are clear and gorgeous in eco-friendly ink, and their designs are everything you want them to be. I started by stealing hubby's hypnocat (it looked better on me and matched my cat leggings so he couldn't say no), and now I have pine trees and the Ultimate Fantasy shirt. Soon all my tees will be Artisan Tees. Life is too short for scratchy, stiff, boring shirts. And I'm worth it! Convenient on-site parking at their Spring St. location or catch their booth at practically every event around town. They are excellent people with a superior product. Buy local, live local, love local!

I ordered two different types of high quality jackets from JW Shirtworks with a tight timeline and…read moreeverything arrived early. All embroidery was perfect and customer service was fast and flexible. Couldn't recommend more.

I have used O'Connor Embroidery & Apparel on three recent occasions. The first two transactions…read morewere simple monogram embroidery requests; both were successful. However, my most recent experience was far from acceptable and could be better described as gross incompetence. To make the story short, for any sort of skilled embroidery work O'Connor Embroidery & Apparel is not up to the task. The longer version of this story for those who are interested can be found below. As a Christmas gift this year for my dad and brothers, I designed some custom jean jackets. On the back of the jackets there is embroidery work depicting an eagle with American flag wings, which was done by a friend (NOT O'Connor Embroidery & Apparel). I have collected vintage ski patches from around the world over the past 20 odd years on trips taken with friends and family. I decided to add these ski patches to the right sleeve of the jackets for every trip taken by the corresponding family member. I brought the patches and the jackets to O'Connor Embroidery & Apparel. I spent the better part of an afternoon working with the staff to carefully place the patches in a desired collage and pinned them to the jacket to ensure the chosen location on the sleeve, which was agreed upon by the staff who took photos to guarantee the request. The four jackets were designed so the trips my family took together would have a patch in the same location on each jacket sleeve. I returned to pick up the jackets and found that O'Connor Embroidery & Apparel had taken creative liberties on the placement for all the patches. The staff completely ignored the agreed upon location for each patch. What was a thoughtful collage of sentimental ski patches organized by geographic location of the ski resort and chronological date of the family trip, had become a haphazard attempt to complete the order. The patches were not only embroidered out of order, but also lacked all symmetry and understanding of parallel lines. None of the four jacket sleeves match the others. Patches were intentionally moved to ease the embroidery task requested of O'Connor Embroidery & Apparel. At no point did anyone from O'Connor Embroidery & Apparel think to call me to consult on changing the design. The requests for my order were clearly ignored, but what upset me most was the prepared list of excuses O'Connor Embroidery & Apparel stood ready with when I entered the door. The order was placed seven days prior to pick up, and at no point in time did I receive a phone call to say there were some concerns with the order. When I suggested we consult the pictures taken during the design phase they decided to acquiesce that the patches were intentional placed out of order to simplify the embroidery work. After a conversation with the staff it was clear that for each of their excuses, there was a simple solution that they either chose to ignore do to the time constraint they placed on themselves, or missed as a result of their own incompetence. I would strongly recommend seeking another vendor for your embroidery and apparel needs.

Great place to have items embroidered or logo'd. I had 50+ specialized shirts logo'd and O'Connor…read moredid a great job at a great price. It only took a week to complete and the folks working there are very friendly and nice to deal with. To top it all off, they have a sweet office dog you can pet. Great experience and will definitely continue business with them.

Every year we do a large order for a public safety department in the area. Every year multiple…read moreitems are missing. For what they charge for the quality of work that is done, you are better off going anywhere else.

This is my second time using Charleston Cotton Exchange and I highly recommend them. I have used…read morethem in the past to make shirts for a girls trip, and just today picked up another order for a small batch of shirts! Micaela, Colin and Steffi were awesome to work with and super helpful and friendly. Love what they produce!

My previous review was on behalf of my boyfriend. This one is for me…read more Angela embroidered a beautiful baseball hat for me in my favorite shade of purple! Soon, we'll be working on altering a leather vest for me to wear while motorcycle riding! So happy to have found a shop and owner of said shop that is very friendly, easy to work with, and has integrity and pride in the work produced by her and the ladies who work for her!

I can't recommend Sew Fabulous based on my experience. I hope this helps anyone who's considering…read moreusing them, because I wish I had paid closer attention to reviews before booking. I chose Sew Fabulous because it's close to my home, a friend had a good experience with them, and I was willing to pay more for quality and convenience. My dress was an Azazie bridesmaid dress, and I only needed the hem shortened. I booked six weeks in advance, so there was no rush fee. I paid the required $75 appointment fee, changed into my dress, and the hem was pinned in just a few minutes. When the estimate was calculated, I was quoted $255 to hem the dress. I understand every business has the right to set its own prices, and I'm not criticizing them for charging what they believe their work is worth. I was simply caught completely off guard. My dress cost around $80, and based on conversations with others--including someone who had used this shop for a similar dress--I had no reason to expect a quote anywhere close to that amount. I politely asked if the estimate was correct because I genuinely thought there might have been a calculation error. Instead of feeling like there was room for a conversation or even a second look at the estimate, I immediately felt like the focus shifted to explaining their policies and that the $75 appointment fee would not be refunded if I chose not to proceed. While I understand those policies are posted and businesses have every right to protect their time, I left feeling like there was very little effort to understand why I was so surprised or to work through the situation with me. The price itself wasn't what bothered me most--it was how the interaction was handled. I came in intending to hire them, not to shop around or waste anyone's time. Walking away without any work done but still out $75 left me feeling taken advantage of rather than cared for as a customer. If you do choose Sew Fabulous, I strongly recommend asking for a rough price range before paying the appointment fee so you know whether it's within your budget. I also recommend understanding their payment policies ahead of time, as they differ from many alteration shops. This is only my personal experience, but it wasn't one that left me feeling valued as a customer, and because of that, I wouldn't return or recommend them.