Everything in this shop is great. The customer service is beyond all expectations!!! Thanks,…read moreLisa, for all your help selecting fabrics for my crazy cat patterns. The drive from Kerrville is well worth it.

The selection of patterns and supplies were outstanding! They were so friendly and helpful, as a…read morenewly returned cross stitcher, giving me their suggestions on tools and apps. Can't wait to come back and get more!

Went here twice, once for a blanket to be embroidered and another time for a pillow to be…read moreembroidered. The blanket took way longer than expected and was around $30. I show up and look at the blanket, the thickness they used was so small I couldn't see it at all. It was a fluffy blanket but I expected them to at least let me know rather than just acting like it was fine!! The blanket was also melted in some spots from the machine. No refunds, returns, etc. They did not care and did nothing for me. The store owners (Trends and Traditions) agreed with me and took back the blanket but the lady from Stitches and Such said nothing could be done and sent it right back. Then I decided to give them another chance. Mistake number 2 on my part. They had my pillow done on time this time, only spelled wrong! I spelled it out for them multiple times and wrote it down in two places and they had proof of that even after they screwed up. The font was also so tiny and not what I agreed to. So overpriced and when they messed up, the owner said she didn't care that I missed pillow/paddle swap and that it wasn't her fault. She didn't refund anything or help me at all. The worst customer service. Never going back and don't recommend anyone else come here! They just want your money and rush through the orders without attention to detail. Not to mention they're much more expensive than other places. I paid $40 for them to just embroider on my pillowcase and then spell it wrong but it "wasn't their fault." Wish I had nicer things to say!

I got a scarf monogrammed for my mother for Christmas. It came out great. They placed a pin to make…read moresure the location was where I wanted. The girl was very sweet that took my order. I tried to get a hat done a few days later for my dad but it wouldn't have been ready in time for Christmas- which is totally understandable since they looked swamped with orders. I was told my order would be ready by Dec. 22nd and it ended up being ready a few days earlier. It looks great.

We have used RiverCity for years for all our band swag. They're the best! Luke & his team will walk…read moreyou through exactly what you need, go over costs, design, & always pay attention to detail. They are an invaluable part of our business!

They are amazing! The turn around time was very quick & the…read moreartists and sales people were so helpful. Brittany is the best to work with! She is helpful and quick to reply.

Easy and friendly AND did what they they will !! BERY RARE today…read more Thank you. Highly recommended MS

Both times that I've dropped items off at this business, they have failed to offer me expedited…read moreservices and then when my items weren't ready when they said they would be blamed me for not paying for the service. If you're in need of items by a certain date, I would not recommend.

I've worked with THCSG for a couple years now for various projects for my dog grooming business…read more Christian is always great to deal with and he and his team do GREAT work! I've had him to staff shirts, pup tanks, and workout gear for myself and the design and print work is always spot on. He even went out of his way to find out a different technique to print on compression gear, which need to withstand lots of stretching. I wear this stuff to obstacle course races and tough workouts and they hold up amazingly well. I highly recommend using this shop for all your needs. He is truly passionate about what he does and it shows!

Super disappointed in the poor customer service. We started a non profit after my husband was…read morediagnosed with stage 4 cancer. We ordered over 100 shirts to ship all over the US as part of our first fundraiser. We received them and we are short a few sizes and some of the print is not centered. We sent a note to the owner and were told it they have strict "counting procedures" and essentially will do nothing about it. Apparently he's an expert and the customer is wrong. Hill Country and Christian Villarreal has plenty of business and has ZERO concern for service or quality. Buyer Beware!

I have gotten several napkins monogrammed here and I love their pricing, quality, efficiency, and…read morefriendliness! Will definitely come here for all my monogramming needs

Quality service, great people! Deliver on what they promise. Nice selection of products.read more

Restoring faith in mankind... that's what just happened here. My mom was desperately looking for…read moreembroidery thread without having to go into San Antonio. We dropped by. Bards doesn't sell thread due to machinery stitch but high on a shelf were three boxes of thread. They insisted she take the boxes at no cost. Mom gave them some cash anyway and told them if they wouldn't take her cash... put in the offering plate tomorrow. Where else could this happen but small town America.

Heather is truly an "embroidery engineer!" Personalized, professional service to handle all your…read moreembroidery needs. She will take you through the entire process, from quotes/spec sheets, ordering garments and accessories, digitization, proofing, design approval, and do her best to meet your timelines. Definitely worth a call!

I had A-List do some custom fishing and golf shirts for my firm and they came out awesome! Our…read moreclients love them along with others. They're actually shirts with classy embroidery that people will wear, meaning you'll get your brand out and about. I have a hat order in right now and know they'll be great! If you have an embroidery of polos, hats, bags, or whatever it might don't hesitate to use A-List embroidery. Scott the owner usually meets personally with all clients ordering. You can purchase here with confidence! Also the turn around on your order is quick. So when you have an order, purchase here. My business will remain here!

Awesome product, great service and overall great experience. Highly recommend A-List for your…read moreembroidery needs. My order was small (8 jackets), so it would have been easy for it to be low priority in the holiday shuffle of mega orders (100s or even 1000s of pieces). Not the case! Scott and his team took care of me from start to finish and made it clear my business was important. Working with A-List was great: the online system is very easy to use and intuitive -- from art submission, art approval, communication back and forth, invoicing and finally payment. And they answer their phone when you call (a rarity these days) and write back quickly if you email. Jackets were completed on time, which was important because these were holidays gifts for our employees; we needed them to hit the date so the jackets could be distributed at our holiday party. I only have good things to say about these guys. A-List really delivers!

I rarely write bad reviews. I am a big fan of small business, and I figure everyone has a bad day,…read morewhy commit it to the internet when they do. I worked with DE in advance for what I hoped could be a great review, but it isn't going to work out that way. This is a bit long, mostly because I want you to realize I am not some Karen that gives out poor reviews for no good reason. I also hope that you and DE might learn something positive from the review. I want to start off by calling out Courtney for being a great person to work with. I feel like if I had been able to work out a solution to the deficiencies with her, this review would be better than its' going to be. I added a star to the review just because of her. I just started my own company. I've owned and managed others in my 35 year career, and having embroidered hats and shirts has always been something I enjoyed. Embroidery lasts longer than screen printing, and looks classy. I found DE via the web and their reviews were good, so I stopped by to talk to them. Courtney met me at the counter and we discussed whether they were OK with me supplying the soft goods and what format they needed the artwork in. A couple of weeks later I had accumulated both and dropped them off. When I dropped them off, Courtney and I looked at the artwork on their computer and adjusted the thread colors to match their equipment. She mentioned that my logo had a large stitch count, which to me meant that it would be costly to produce. It meant something else to them, apparently. More on that later. She told me that it would be a week and a half to two weeks, which was not a problem. Less than two weeks later they called and said the order was complete. I picked them up yesterday and the looked at the top couple of items, which looked good. Paid and left. When I got home and unboxed the whole order, I found about 1/2 of it was not so good. The sun-rays in our logo did not meet the outside border, especially in the lower right of the logo on many pieces. On the other pieces, it varied from meeting the border to the gap not being enough to bitch about. Not what I would have liked to have, but nothing to write a long, poor review over. The next day I took the order back to them and was told I would have to speak with the manager. OK, not a problem. She informed me that because the artwork had such a high thread count it could not be sewed consistently from piece to piece. She also blamed the artwork, indicating that if I had spent $35 with them to convert the artwork that it would have revealed the border wasn't big enough. She also indicated that different hats, unstructured especially, are hard to work with. I am not disputing any of these things. Where our discussion became uncomfortable is when I pointed out that while I brought the artwork, they reviewed it on their computer before accepting it. I get it, that sometimes you don't know something is going to not go well until you try it, so I am even willing to grant them dispensation on that. But when I mentioned that they should have stopped when the first one went bad, the manager asked me to leave. I was being calm, I wasn't argumentative, made no threats, and used no bad language. Literally all they had to do was call me and tell me that the artwork was not right or too difficult and offer solutions or simply state they can not handle this level of detail. Unfortunately, that didn't happen. I would have totally spent another $35 to have them digitize the artwork if that would have prevented this. They have a big sign that says they take no responsibility if you bring your own soft goods, and I get it. Some material shreds under the machine, others pucker. And if this had been the issue, I wouldn't be writing this review. Fact is, about half this order is inferior quality, and the other half is OK. It all might have been great if they had told me to have their digitizer do the artwork. After the first just OK piece I would have made that call to my customer to suggest we re-digitize the artwork. I did ask for them to credit me for the half of the order that is inferior. Not for all of the goods that were ruined, but just half of what I paid them. The manager just pointed to the sign and said there was nothing she could do for me. It's disappointing as I was going to have them make me a few signs and a banner if this had gone well. In conclusion, I'm not saying don't do business with Digital Expressions. I am strongly suggesting that you have them digitize your artwork and supply the soft goods. From my experience I can't tell if they are capable of doing great work, but I think it is likely as not that they can. They do need to learn to communicate before things become unrecoverable.

Great service! They were very accommodating and had great suggestions! Highly recommendread more