The selection of patterns and supplies were outstanding! They were so friendly and helpful, as a…read morenewly returned cross stitcher, giving me their suggestions on tools and apps. Can't wait to come back and get more!

Everything in this shop is great. The customer service is beyond all expectations!!! Thanks,…read moreLisa, for all your help selecting fabrics for my crazy cat patterns. The drive from Kerrville is well worth it.

Went here twice, once for a blanket to be embroidered and another time for a pillow to be…read moreembroidered. The blanket took way longer than expected and was around $30. I show up and look at the blanket, the thickness they used was so small I couldn't see it at all. It was a fluffy blanket but I expected them to at least let me know rather than just acting like it was fine!! The blanket was also melted in some spots from the machine. No refunds, returns, etc. They did not care and did nothing for me. The store owners (Trends and Traditions) agreed with me and took back the blanket but the lady from Stitches and Such said nothing could be done and sent it right back. Then I decided to give them another chance. Mistake number 2 on my part. They had my pillow done on time this time, only spelled wrong! I spelled it out for them multiple times and wrote it down in two places and they had proof of that even after they screwed up. The font was also so tiny and not what I agreed to. So overpriced and when they messed up, the owner said she didn't care that I missed pillow/paddle swap and that it wasn't her fault. She didn't refund anything or help me at all. The worst customer service. Never going back and don't recommend anyone else come here! They just want your money and rush through the orders without attention to detail. Not to mention they're much more expensive than other places. I paid $40 for them to just embroider on my pillowcase and then spell it wrong but it "wasn't their fault." Wish I had nicer things to say!

I got a scarf monogrammed for my mother for Christmas. It came out great. They placed a pin to make…read moresure the location was where I wanted. The girl was very sweet that took my order. I tried to get a hat done a few days later for my dad but it wouldn't have been ready in time for Christmas- which is totally understandable since they looked swamped with orders. I was told my order would be ready by Dec. 22nd and it ended up being ready a few days earlier. It looks great.

We have used RiverCity for years for all our band swag. They're the best! Luke & his team will walk…read moreyou through exactly what you need, go over costs, design, & always pay attention to detail. They are an invaluable part of our business!

They are amazing! The turn around time was very quick & the…read moreartists and sales people were so helpful. Brittany is the best to work with! She is helpful and quick to reply.

Both times that I've dropped items off at this business, they have failed to offer me expedited…read moreservices and then when my items weren't ready when they said they would be blamed me for not paying for the service. If you're in need of items by a certain date, I would not recommend.

Easy and friendly AND did what they they will !! BERY RARE today…read more Thank you. Highly recommended MS

I've worked with THCSG for a couple years now for various projects for my dog grooming business…read more Christian is always great to deal with and he and his team do GREAT work! I've had him to staff shirts, pup tanks, and workout gear for myself and the design and print work is always spot on. He even went out of his way to find out a different technique to print on compression gear, which need to withstand lots of stretching. I wear this stuff to obstacle course races and tough workouts and they hold up amazingly well. I highly recommend using this shop for all your needs. He is truly passionate about what he does and it shows!

Super disappointed in the poor customer service. We started a non profit after my husband was…read morediagnosed with stage 4 cancer. We ordered over 100 shirts to ship all over the US as part of our first fundraiser. We received them and we are short a few sizes and some of the print is not centered. We sent a note to the owner and were told it they have strict "counting procedures" and essentially will do nothing about it. Apparently he's an expert and the customer is wrong. Hill Country and Christian Villarreal has plenty of business and has ZERO concern for service or quality. Buyer Beware!

I have gotten several napkins monogrammed here and I love their pricing, quality, efficiency, and…read morefriendliness! Will definitely come here for all my monogramming needs

Quality service, great people! Deliver on what they promise. Nice selection of products.read more

Was very pleased with the quality of work, completed by Heather Bard. She completed the request…read morequickly. Recommended

try to support local businesses, but I will NEVER step foot in this business again. I took 1 item…read moreinto this store at the end of August. Asked if it would be done prior to Labor Day, and with a chuckle the owner told me no way. She then said it will be later in the month. I received a text on 9/10/26 asking to choose a font, I did so within 15 minutes of receiving the text. I then received "what it will look like" within 12 minutes of my response. After short conversations of some tweeking that needed to be done, I received a final proof less than 2 hours from the start of us exchanging text messages and approved it immediately. With this mind, I am thinking that I will receive my product in the next week. Well...on 9/28/26 I still have not heard a word about my project, so I sent a text message to inquire if it had been done. The response was "I'm closed today, but it's first up for me to sew in AM". My thought was, if it is first up the next day, is that a coincidence that I happen to inquire on just the right day?...no I don't think so...I think my project was forgotten about. Ok, so I asked about the project on Monday (she stated she was closed) but was told it was first up on Tuesday. I go into the store at the end of the day on Wednesday to pick up my project, just to hear "it's not ready" and when I said that she had told me that it would be done first thing Tuesday and today is Wednesday, she said that she had "stuff to do for the school. I could wait an hour and it would be ready." (mind you she didn't even have the courtesy to come to the counter to tell me this or apologize for not getting it done as she had promised) I left the store. Why would the store tell me that my project is first thing to get done the next day and not do it. Ok if you didn't get it done on Tuesday, wouldn't the common courtesy be to text/phone me and tell me??? When I went back on Friday to get my project, the lady at the register retrieved my project, told me the price, I paid for the project, and as I turned to walk out of the store, she rudely says "your welcome"....???? My experience is when someone purchases something from you, the person selling the product says "thank you!" not your welcome! Maybe EVERYONE in this store could use a lesson in common courtesy!!!!!!!!!!!!! She also told me that mine was not the only project in the store, well duh ...I am sure of that....but don't promise me that it will be done first thing the next morning and not do it and not communicate with me that it didn't get done.

Amazing attention to detail, personal service was incredible. Scott and team deliver every time.read more

I had A-List do some custom fishing and golf shirts for my firm and they came out awesome! Our…read moreclients love them along with others. They're actually shirts with classy embroidery that people will wear, meaning you'll get your brand out and about. I have a hat order in right now and know they'll be great! If you have an embroidery of polos, hats, bags, or whatever it might don't hesitate to use A-List embroidery. Scott the owner usually meets personally with all clients ordering. You can purchase here with confidence! Also the turn around on your order is quick. So when you have an order, purchase here. My business will remain here!

Great service! They were very accommodating and had great suggestions! Highly recommendread more

DE was recommended by a friend so I went with my own shirts to be embroidered with our company…read morelogo. Being a small company ourselves I go to small businesses when I can. We discussed the logo, and its placement. I asked for 2 patches in addition to the embroidery on the shirts. I made it clear I wanted them to sew on Jackets we had at home. I was a little surprised I was not charged a set up fee for the digitizing. I requested a proof and never received one, just a phone call 2 weeks later that my order was ready. When I arrived they handed me a bag with my shirts. I opened the shirts up and our company name was incomplete. "Why didn't you put our entire name on"?" I asked. I was told the print was too little and wouldn't be legible. I asked why I wasn't I called or sent a proof so an adjustment could be made. I was told I didn't ask for one. Whether I asked or not when they realized they could not do as I requested they should have stopped. Instead, they made a decision they had no right to make. The 2 patches I ordered were also incomplete and were sewn directly on 2 of the shirts which I never asked to be down. Luckily they were sewn on so sloppily I was able to remove them with no damage to the shirts. I started to argue but I could tell by her attitude she was not going to do anything to remedy the error. I made it very clear I wasn't happy and they obviously didn't care. Unprofessional with no customer service. I paid and left.