I was helped by Em. She wasn't rude she just wasn't pleasant. No smile at all. Her UPS shirt was…read moreDIRTY!! Wasn't the greatest experience. I kinda felt like she'd just send my package whenever. Also, soooooo expensive. I hope my great nephews get their school clothes in time.

I go into this store quite frequently and no matter how busy they are, the service is always top…read morenotch. Staff consistently provide superior service and I actually enjoy going in there to do business.

What happened to this store!…read more Shopped here many years. Walked in today about 1:45 on a Friday afternoon. Tried to get something laminated. Guy at the counter wouldn't even make eye contact with me, I stood there for 5 minutes. Then he mentioned without eye contact that I would need to wait a few minutes. I walked away. I found a little box of envelopes I needed, LAST one on the shelf. Sliced all over with box cutter incisions. Like $60 for a box, but I needed them so ok. Entered checkout queue. 1 patron in front of me. He finished, so I placed my purchase on the counter. Cashier didn't even acknowledge me. Some guy walked up to the side counter and started asking about camera batteries! I lost my cool. I said OK, take care of this rude walk up customer, I'll wait . I want your attention. Camera guy left. Still no attention. Not asked if I had Staples rewards, etc. Then some Karen walks up behind me, starts demanding service from cashier. Says she has been waiting a long time! Cashier again ignores customer in front of him. I say sarcastically "hey, obviously Karen was here first, I am so sorry to inconvenience you with a sale, why don't you go help her?" He threw my stuff and receipt in the bag, never said more. He made excuses then to Karen, lots of folks off at lunch, he is only one here to deal with up to 3 customers! Thinking of the thousands I spent at this store, obviously overpaid. Found same purchase online for $20. WHY would I Ever shop here again? Obviously so I can create havoc for entitled line jumping Karen's, burned out copy center people with no customer service incentive,? Maybe to stand out front with employees to smoke a cig while customers wait (they are SO hidden by the front door). Maybe it's just this store. Seems like a desperate cry for help from management. Is this store about to close from apathy?

The people seem basically good to excellent. the selection is a little thin, like, not that many…read morekinds of actual metal staples for a stapler. this may be known. New phone tree subjected me to 20 s of marketing. thus, 2 stars, first impression. I'm sure they think I want to hear their new motto and their new slogan, but, I really don't. I saw this as a micro-agression, essentially.

Great local family owned business. Always providing a high quality product and fast turn around.read more

From the owner: Colonial press is a "One-Stop-Shop" for all your printing needs. We offer a complete line of…read moreprinting options from full, multi & single color. To an entire line of finishing equipment. Our goal is to provide you with the quality you deserve at a price you can afford.

The only reason they get a 1 is because you cannot write a review with a zero! Worse customer…read moreservice EVER and just flat out lying to me! Was guaranteed repeatedly that I would get a call the next day and that my order would be ready. Never did I get a call from them and now after MONTHS of trying to work with them I still dont have the products I ordered. If you want a headache and piss poor customer service then this is the place for you!!

Hit or miss customer service. Good quality, good - albeit sometimes very inconsistent pricing - but…read morevery spotty service on things like calling as promised when a job is done and once in a while losing track of your original files. "Oh, yeah, we've had that done since yesterday morning. Didn't anyone let you know?" I keep giving them second chances, because their quality is almost always very good, and their pricing is not bad. A great source for oversize scans though, I've always had good results with that.

I try to visit a place a few times before I post a review--unless they are absolutely the…read moreworst!!!--so here goes... I've been to Cartridge World in the Giant shopping center in State College several times now and they are extremely pleasant and customer focused. They go out of their way to help you. Today I brought in a cartridge that my HP printer said was having an issue, but couldn't troubleshoot because it wasn't one of theirs. I knew there was ink, but didn't know what the problem was. I took the cartridge in to see if CW could figure out the problem. The woman took it in the back, then came back just about 30 seconds later and said there is ink in it and they'll have to figure out what the problem is. She handed me a brand new cartridge to replace it. I was shocked. People just don't do that anymore. 99% of businesses act like you did something and then make some rude statement. Kudos to Cartridge World for knowing that the key to successful business is repeat customers and positive word of mouth. That's something that has been sorely lacking in the business world the last few decades. I also used to visit a CW in Dickson City years ago and they were equally helpful and accommodating.

As an IT professional, I used to recommend CW to many of my customers...but no more. The last few…read moretimes I purchased ink/laser cartridges there I noticed the price was substantially higher than when they first opened. Turns out, mt last laser cartridge was 30% HIGHER than I could find online (including shipping) from a 5 star supplier. I will no longer recommend CW and suggest to others that you look elsewhere for your ink.