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    1.0 (1 review)

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    17 years ago

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    The UPS Store

    The UPS Store

    (32 reviews)

    Helpful people working super hard - this has been my go-to ups store from 2018 to now and will…read morecontinue to be. Our company ships samples once or twice a week, so I'm in there often, and honestly every person there has been helpful, organized, and quick to help -- but mostly I notice they're all efficient to get people in and out and on their way as quickly as possible. I like the fact that they don't waste my time and get me out the door as quick as I can. Since Covid started, I've notice how freakishly busy shipping has gotten. There's sometimes half a dozen people there waiting in line, and the UPS team at Hamilton will often call out to or walk the line to ask if anyone has pre-labeled packages, so they're not standing there for fun. It's a group of really unique people who all seem to answer the same questions every day, figure stuff out for people who can't remember their Aunt Suzy's ZIP code, and politely tell people they can't take FedEx packages. I've even seen them literally show a guy how to open their front door when the guy couldn't figure out how to push. Seriously. So I've noticed the best thing you can do is to figure out in ADVANCE what you're trying to do and where you're trying to send your box o' goodness, to help them do their job as best as they can. Anyway, cool people there and I appreciate their help each time I go in!

    i don't think I will ever use ups again. if you are thinking about paying to pick up your package…read moreat the ups store, don't do it. whatever the tracking says on there is wrong and it's more of a hassle to go there for your package and it not be there. if your thinking about picking it up at the access point, your better off sending your package back and not getting it at all because it is a serious waste of your time and money.

    Staples

    Staples

    (6 reviews)

    What happened to this store!…read more Shopped here many years. Walked in today about 1:45 on a Friday afternoon. Tried to get something laminated. Guy at the counter wouldn't even make eye contact with me, I stood there for 5 minutes. Then he mentioned without eye contact that I would need to wait a few minutes. I walked away. I found a little box of envelopes I needed, LAST one on the shelf. Sliced all over with box cutter incisions. Like $60 for a box, but I needed them so ok. Entered checkout queue. 1 patron in front of me. He finished, so I placed my purchase on the counter. Cashier didn't even acknowledge me. Some guy walked up to the side counter and started asking about camera batteries! I lost my cool. I said OK, take care of this rude walk up customer, I'll wait . I want your attention. Camera guy left. Still no attention. Not asked if I had Staples rewards, etc. Then some Karen walks up behind me, starts demanding service from cashier. Says she has been waiting a long time! Cashier again ignores customer in front of him. I say sarcastically "hey, obviously Karen was here first, I am so sorry to inconvenience you with a sale, why don't you go help her?" He threw my stuff and receipt in the bag, never said more. He made excuses then to Karen, lots of folks off at lunch, he is only one here to deal with up to 3 customers! Thinking of the thousands I spent at this store, obviously overpaid. Found same purchase online for $20. WHY would I Ever shop here again? Obviously so I can create havoc for entitled line jumping Karen's, burned out copy center people with no customer service incentive,? Maybe to stand out front with employees to smoke a cig while customers wait (they are SO hidden by the front door). Maybe it's just this store. Seems like a desperate cry for help from management. Is this store about to close from apathy?

    The people seem basically good to excellent. the selection is a little thin, like, not that many…read morekinds of actual metal staples for a stapler. this may be known. New phone tree subjected me to 20 s of marketing. thus, 2 stars, first impression. I'm sure they think I want to hear their new motto and their new slogan, but, I really don't. I saw this as a micro-agression, essentially.

    Cartridge World

    Cartridge World

    (2 reviews)

    I try to visit a place a few times before I post a review--unless they are absolutely the…read moreworst!!!--so here goes... I've been to Cartridge World in the Giant shopping center in State College several times now and they are extremely pleasant and customer focused. They go out of their way to help you. Today I brought in a cartridge that my HP printer said was having an issue, but couldn't troubleshoot because it wasn't one of theirs. I knew there was ink, but didn't know what the problem was. I took the cartridge in to see if CW could figure out the problem. The woman took it in the back, then came back just about 30 seconds later and said there is ink in it and they'll have to figure out what the problem is. She handed me a brand new cartridge to replace it. I was shocked. People just don't do that anymore. 99% of businesses act like you did something and then make some rude statement. Kudos to Cartridge World for knowing that the key to successful business is repeat customers and positive word of mouth. That's something that has been sorely lacking in the business world the last few decades. I also used to visit a CW in Dickson City years ago and they were equally helpful and accommodating.

    As an IT professional, I used to recommend CW to many of my customers...but no more. The last few…read moretimes I purchased ink/laser cartridges there I noticed the price was substantially higher than when they first opened. Turns out, mt last laser cartridge was 30% HIGHER than I could find online (including shipping) from a 5 star supplier. I will no longer recommend CW and suggest to others that you look elsewhere for your ink.

    Print It Plus - copyshops - Updated October 2026

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