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Primo Restoration And Cleaning

5.0 (1 review)
Open • Open 24 hours

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Mold remediation

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3 years ago

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Jesse R.

Thank you Andy ! We appreciate you working with Primo Restoration

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ASAP Restoration and Construction - ASAP's Team

ASAP Restoration and Construction

(222 reviews)

As an executive with a large property management company in Arizona, I've worked with a tremendous…read morenumber of contractors and service providers over the years. I can tell you from experience that very few earn the level of trust and confidence that ASAP Restoration & Construction has earned from me and our organization. I've personally worked with ASAP for nearly 20 years across a wide range of commercial and residential properties. Their team has handled everything from emergency water losses and mitigation to mold remediation, asbestos abatement, environmental testing, reconstruction, tenant improvements, and commercial build-outs. When you manage a large property portfolio, a restoration contractor isn't simply a vendor. You need a company that understands urgency, protects the asset, communicates with management, treats tenants and occupants professionally, and follows through when the situation becomes complicated. ASAP has consistently proven that they can handle those responsibilities. What separates them from many companies in this industry is integrity. They don't use high-pressure sales tactics, make unnecessary promises, or put short-term profit ahead of the customer. They take the time to explain the situation, provide practical solutions, and do the work properly. Their professionalism, licensing, insurance, trained workforce, and years of experience are particularly important when you're responsible for someone else's property and reputation. We've trusted ASAP with significant projects where the cost of making the wrong decision could have been substantial. I've also had the opportunity to work directly with the owner. He leads the company from the front, stays involved, and genuinely cares about the quality of the work and the customer experience. That kind of leadership matters, especially in an industry where accountability can sometimes be difficult to find. After nearly two decades of working with ASAP, I have no hesitation recommending them to property owners, property managers, businesses, and homeowners throughout Arizona. If you're dealing with a major loss or construction project, choose your contractor carefully. Look beyond the sales pitch and ask about experience, licensing, insurance, staffing, reputation, and how they handle difficult situations. Based on my experience, ASAP Restoration & Construction checks those boxes. They have earned our trust over many years, and in property management, trust is one of the most valuable things a contractor can earn. Congratulations to the entire ASAP team on the continued growth of the Phoenix operation. You've earned this five-star review.

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

Momentum Carpet & Floor Care - Deep carpet cleaning with Rotovac I360

Momentum Carpet & Floor Care

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Great experience with this company. They were very responsive and upfront with pricing. They…read moreconfirmed service the night before, let me know when they were on the way, gave me options for Scotchguard without pressure and were careful with my furniture and did an outstanding job. I am very pleased and can highly recommend this company. Update: We wrote a check for more than the amount owed and the my actually called us to let us know!! We might not have caught it but they did and were quick to flag it and refund our money. That speaks to integrity on top of great work and I am so thankful! I wish I could give them more stars!

My entire house is full of white tile, white sofa, white carpet. A solid cleaning company is a…read moremust. Kamil and Stephan arrived with all the right equipment, professional, and a LOT of elbow grease put into getting the daily grime and dinginess back to it's original luster. I had them clean the white sofa that was showing two years of dust and dirt. They brought it back to "like new" condition. I had them clean the white porcelain tile where the grout in the high traffic areas started turning brown. They scrubbed everything CLEAN. They also worked hard on cleaning wool rugs (not an easy fabric to clean), they did an amazing job. I had them seal up the grout and the house looks fantastic. Momentum is a company you can trust and you should have in your contact list because you'll use them again and again.

Renewal Restoration

Renewal Restoration

(7 reviews)

The crews did amazing job removing all the drywall, floors due to water overflow from upstair and…read moredownstair. Good service and thank you for yours hard work.

We had a leak in one bathroom that caused some wall damage. Instead of starting with a plumber, we…read morecalled a restoration company. Based on their moisture readings, they ended up removing materials from both of our bathrooms. They removed vanity toe kicks, baseboards, and other components without first showing us any visible water damage in those areas. I was not home at the time, and my husband was tied up in meetings, so we were unable to review everything before it was done. Their drying equipment also blew dust throughout our home. The most frustrating part is that we were assured they would repair the items they removed that ultimately did not need to be taken out. Caden/Kayden specifically told me to give him a week and that he would come back to fix the damage. However, after I followed up multiple times, they changed their position, refused to help, and demanded payment of the invoice. I have screenshots of the messages where they stated they would return and make the repairs. Based on my experience, I do not feel I can trust their word. I am giving them until next Thursday to honor their commitment and complete the repairs. If they do not, I will be sharing my experience in local Facebook recommendation groups so others can make an informed decision. The photos below are from the bathroom that showed no visible signs of water damage before materials were removed. I wish I had called a plumber first.

Restore Master - Restore Master Team

Restore Master

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I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

California Restoration - Almost ready

California Restoration

(2 reviews)

I could not recommend a better company for restoration, demolition, remodeling, restoration, etc. I…read morehave worked with many different companies on many different projects and have never received this experience! The owner is exceptionally responsive at any point in time. He and his team show up when they say they're going to and do an even better job than they promised to do. The owner went out of his way to help me in many circumstances, even when it wasn't within our original scope and assisted me afterwards with documentation needed for landlord, tenant improvements. Whether you have an indoor or outdoor project, this is a company you can choose with confidence and no worries of being left in the lurch or poor workmanship. The best customer service and project completion I've ever experienced!

We had an issue where our water heater leaked causing damage to dry wall, rug padding, base boards…read morein several rooms. After having a hard time with another mitigation & repair company I looked up California Restoration on My Home Advisor. Called them and worked with Abraham. He was able to come out same day to inspect the potential repairs. He was great with the communication and expectation of repair. Abraham was able to get me a quote the next day and schedule the repair for the upcoming weekend. The worker who performed the job was Arturo. He was great. Both he and Abraham continued communication and were punctual to agreed upon schedule. Arturo was able to get the repair done in a single day. He was able to find identical base boards to an older house and match the color to the paint for walls perfectly. The repair looks as good as new. I would recommend California Restoration. Their communication, and timeliness was amazing. Their pricing fell within the estimates the insurance adjuster provided. They were fair and upfront about the project and timeframe. Abraham was in constant communication with us during the process until it was completed. We are happy we decided to call California Restoration.

Primo Restoration And Cleaning - damagerestoration - Updated November 2026

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