Service by appointment only. Good follow up. Very thorough and honest. Definitely trustworthy and went above and beyond to fix my gate motor and troubleshooting. read more

Came by to repair my door in Redlands took the chip with him said it would cost $60 his father called me and said it would cost $290 for it because of tariffs which hav not gone into effect I said never mind son took Choi with him I called dad and asked to return it back to me but instead he hung up on me do not call them father and son read more

We referred to Primo by a friend and cannot be happier with the service. Our garage was in very bad shape. I called Friday and spoke to Freeman at 11AM. He stopped by around 1 pm and gave us a quote and a brochure on the doors. He gave us a quote to just patch the door to get it working again and for an entirely new door with new weather stripping all around. Best bet for us was to get a new door because our old one was cracking in several places. We confirmed via text on Friday. Just a few hours later and he came back over, collected the deposit, and gave me an invoice. He said he already ordered our door before he came over and just had to pick it up. On Monday he and Adam showed up around 1pm and had our new door installed and running by 4pm. The new door is GREAT and has a 1 yr watrant Overall Primo has great communication, they are fast, friendly and affordable. Thank you so much Freeman and Adam, our new garage is beautiful. Note: I think the whole experience was very fast, but Freeman said if we had called earlier in the morning it probably could have even been done same day! read more

Primo Garage Doors - Garage door - Garage Door Services Near Me - San Bernardino, California

These guys were awesome! They replaced my garage and I love my new garage. Done quickly and efficiently.

Primo Garage Doors did an excellent install of a new unit for me in the Crestline area within a couple of days after my call. The technician Adam who is the son of the owner also explained to me in detail how to operate the unit and told me a lot of useful things about my garage door and what issues I might have with it in the future. Would definitely recommend. read more

I called Primo Garage Doors this morning and he picked up right away. I explained I needed an adjustment made on the springs and an over all look over. The Technician was at my door within two hours. He was very friendly and knowledgable and was able to make the adjustments needed. Primo has just earned a loyal customer! If I could give six stars I would!! Thank you. Troy read more

Two thumbs up! Five stars! I just had a new garage door installed by Primo Garage Doors. They did a fantastic job on installation and sold us top of the line equipment. The new motor on my garage door is so quiet you can barely hear it open or close. I couldn't be happier. I will highly recommend them to family and friends. They are worth every penny! read more

Primo Garage Doors - Garage Door Services Near Me - San Bernardino, California

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Fast response. Removed old garage door opener and installed a new opener. Very professional and responsible. Explained all the features of the new door and explained how to maintain the unit and door. Told us he would warrent all his work. Very happy with this install and glad we were able to support local business. read more

Great service, I've used them for 20 yrs. They just repaired a broken spring, got here in an hour. Family owned, cash or credit card can be used. read more

Fast, reliable service. Adam was on time, professional and did an awesome job! Price was fair and work was done within minutes.

We contacted this business at 10am in the morning , and by 530 on a Sunday evening , my springs on my garage door we're both replaced , and adjusted. We are happy and appreciate how fast it was able to get done ! Would definitely recommend ! read more

My garage door needed repair and Primo Garage Doors came to my house promptly for an estimate. The cost was reasonable so I made an appointment. The technician came on time and did the repair in a professional manner. I am very satisfied. read more

These guys are pretty amazing! They came out and fixed our garage door opener in about 30 minutes. They are very knowledgeable and efficient Would recommend them to everyone. read more

We contacted the business around 1:30 pm. They were at my house before 2:00pm! This also was on a holiday! They replaced our garage opener and greased and fixed the rails. Our garage door has never been quieter while opening and closing. Their prices are decent. And they work quickly. I would definitely use them again. read more

This is the 2nd time I used them, for my older garage door system. Adam came here, on time, and replaced a CV part, and he gave the system a lube, and it was good to go! He only charged me for the service call, which was $85., and didn't charge any extra, for his services. You rarely ever see that, anymore! Today's visit, the door wouldn't go higher than 18" off he ground, and just stop! Adam showed up, ahead of schedule.......checked things out, that he didn't see on his first trip, repaired them, and told me, that he put it under WARRANTY, which there was no charge, whatsoever! NO WONDER, THEY HAVE A "5 STAR" RATING! ADAM, is the best! I highly recommend "Primo Garage Doors".......and ask for Adam, he is the son, and a contractor, who does most of the work! ÀHis father, owns the business! Give them a try! Adam's very good, and quick, and they're very reasonably priced! read more

Fast, honest & friendly. Fixed my broken spring. explained and showed me work that was done.

I really can't say enough good things about the guys here at Primo Garage Doors; but I'll try. At least two decades ago, my late father and I built a garage door together to replace one that had been damaged. It was a monster... a beast; a golem of wood and framework that must have at least weighed half a ton. It wasn't pretty, but it worked. And even though it had burned out our automatic garage door opener years ago, we had kept it around because it was simply two big and heavy to replace again, especially with my father growing older. The two final straws were 1. Father's Passing in 2007 followed by the wife and I's subsequent move back into my childhood home to help my mother with expenses and 2. the fact that the door was so cumbersome, it finally snapped one of the springs, making opening the door next to impossible. And so, with my tax return in hand - it was time to take the plunge into the world of home improvement. My discovery of Primo was a happy accident. Freeman, one of the owners, came into my post office one day to renew his P.O. Box and we got to talking. He gave me a few ball park numbers and his card and we parted ways. A few weeks later I gave him a call and had him come out to take measurements and give us some concrete figures. I was originally thinking of going with a big company like Mesa Garage Doors, but I really wanted to keep my dollars "local", so to speak. Freeman took measurements and gave us numbers and a whole range of choices. What was very refreshing was there was no pressure at all to buy, or what to buy.. just facts, figures and suggestions. He left the rest up to me and my family. We were originally going to go with just a garage door, no opener - but he gave us a really sweet package deal. For $845, we got a high quality aluminum garage door in the color we wanted (almond), removal and haul away of our monster of a garage door, installation of the garage door opener, a remote, and installation and programming of an outside keypad for access. Freeman and his son Adam came at the time they said they would and removed the old door. It was really cool to see them do this. Their truck was rigged with a framework on top that allowed them to back up into the garage, remove the old door and lower it onto and strap it into the framework for easy haul away. It may have been a simple thing, but it was ingenious. They then installed the new door and the opener and cleaned up after themselves. The whole process took about 6 hours. The door looks wonderful - like it'd been a part of the house since day one; and the garage door opener is rock solid reliable and almost whisper quiet! Freeman's been running the business since 1974, and he and his son work very well together. They were both professional, responsible and friendly. I would highly recommend them for any door replacement and servicing, no matter how big or small. They also offer a variety of residential and commercial door, window and gate services. To put it bluntly... best $845 I've ever spent. Great value for the money, and it added value and curb appeal to the house. Great work, guys! read more

They were very prompt and very professional and fixed my garage door for the Quoted price. And also gave me advice on how to keep it functioning well, I will use them again if necessary read more

Adam and his dad were just awesome!! I needed a new motor for my garage door and they came and installed it the same day for a fair price! Thanks guys read more

I decided to go the DIY route to replace a broken spring. I ordered springs and parts from Amazon and installed them after watching a YouTube tutorial. When the door kept throwing the cables and I couldn't get the door balanced I decided to bring in a pro to check my work. After checking local companies via the NextDoor app I decided to call the closest one to my house which was Primo. Freeman showed up about 20 minutes later and preceded to show me what I did wrong, he also told me which size springs to order. I followed his suggestions and everything works perfectly! I was not charged for him coming to my home and helping me and I will throw as much work as I possibly can Primo's way. USE THIS COMPANY! read more

Adam is a perfectionist and does great and honest work. Highly recommended and should be your first and only call for all garage door needs.

Great local garage door company (found here on Yelp)! Father and son owned and operated. Friendly, honest, knowledgeable, professional and reasonably priced! They replaced the old molding/trim around my garage door, replaced my missing remotes and tuned the garage door mechanisms. Will use again when the time comes! Highly recommended! read more

So nice, Adam got back to me quickly and helped me over the phone. Will use Primo Garage Doors in the future. THANKS!

Great customer service. I would recommend to anyone who ho needs a new door opener installed.

I had a broken spring & had called another co to repair it who failed to show up or bother to return my calls. Primo came out the day before Christmas & took care of it quickly. When I get ready to replace the opener, this is who I'll call. Would recommend without hesitation. read more

5 Stars !! You will not go wrong using Freeman and his son Adam at Primo Garage Doors. Contacted them on Wednesday, Freeman came out measured and gave us a very reasonable quote. Saturday morning they were installing a new door and opener. Quick, service at a great price. Thanks !! read more

Messaged Primo Garage Doors at 1:15, Adam was here before 2:30. What an incredibly personable young man. Had our garage door spring replaced in no time! Having dealt with a few different service industries since purchasing our home a year ago, it was a refreshing change to have a friendly, knowledgeable, honest person working in our home. I would definitely recommend Primo Garage Doors. read more

Got a new 2 car door installed. It is quite and smooth now. Looks like a lot of work and Adam said he loves his job.

Called at 8:30 am to replace a broken spring and showed up in less than hour (though I live just down the street about a mile and a half away). Had a working garage door by 10:00am (very speedy and knows what he is doing). read more

I have used Primo Garage doors for 10 years now and all I can say is they care about their customers and do excellent work. I recommend Adam and he's dad to anyone that needs garage work. Thanks Adam. read more

I am so glad I checked Yelp for garage door repair because I was so happy with this company's honesty and prices. The father and son of this business are very knowledgeable about garage doors and their work. This is something that I can appreciate. I would highly recommend them for any of my garage door needs. not only do they Repair Garage Doors, they also customize them as well read more

WONDERFUL CUSTOMER SERVICE!!! Adam came at 7:15 p.m on "Labor Day" and gave me the BEST quote out there!!! I had called several (about 10) garage door companies and all gave me outrageous quotes. I sent Adam a message through yelp and he responded within minutes and based on what I told him, he gave me a VERY FAIR ballpark figure on what it would cost me. I proceeded to send him pictures of the problem (my daughter had backed out of my garage and hit one side of the vertical tracks and bent both the track and the two brackets). After sending him pictures and explaining, he quoted me even a lower price. He showed up within the hour as promised and took an hour to fix the problem. He then proceeded to adjust and fix "EVERYTHING" that had been done incorrectly when my garage door had been installed before I moved in by a different garage co. He explained everything thoroughly and made sure everything was up to code and working correctly. He explained he never leaves a job until he makes sure garage door is installed correctly and is safe to operate. He told me if I had any problems whatsoever to call him right away. He also left my garage door running even smoother as it makes less noise than before. I HIGHLY RECOMMEND Primo Garage Doors. This is a Reputable company and the most honest I have ever dealt with. I thank God I had patience and kept calling to find a good and honest company. Thank you Adam for the time, your honesty and your great service! I have passed out your card at my condo complex and told my neighbors about you. Thank you and God Bless! read more

At 5:40pm on a Tuesday evening, while programming my garage door opener, I heard a 'pop' and then saw smoke coming out of the Genie motor. I moved into this house 3 days earlier, and this could have been the straw that broke the camels back. I called Primo Garage Doors and was thrilled that they even answered the phone at that hour. The gentleman that I spoke to said his son Adam lived about 15 minutes down the road from me and he would call him and get him out here as quickly as possible. Within 2 hours of my phone call, Adam arrived, diagnosed the issue with my opener, repaired my opener, serviced my door, and programmed my remote. He went above and beyond the call of duty. 100% professional, reasonably priced and reliable. I will be handing out his cards and referring Primo Garage Doors for life! Thank you for being so honest and kind, it was a pleasure. read more

Great customer service, Freeman & Adam were friendly and professional. Very thorough, clean install. Would recommend!

Garage door would only go up a foot and stopped. Two other companies said it would be days before they could come out. Freeman at Primo walked me through the problem while he held on the phone and told me how to fix it by adjusting the limits on the motor. Held on the phone as non-mechanical me finally figured out his simple instructions. Doesn't get better than that. His number is going in my phone. read more

I wait near 3 Months to write a review, I call other people to take care my problem and they just want to sell you another garage door. Primo Garage door top notch service no question ask, they know their business. very friendly, the only think I would recommend just pick a uniform.... read more

My husband recently passed and I find myself single now. Things I did not have to take care of are now my responsibility. It is nice to know there are still business out there with integrity. Primo garage provided me with quick easy service. My garage door was fixed like new at a low cost as well. You know how it is when people are trying to run game. No game here. They just came out and did the job. I highly recommend them. read more

Adam showed up on time and quickly repaired my garage door. Very professional and honest. Thank you.

Called them after finding them on YELP , Freeman came to my house on a Saturday afternoon, looked at my problem, garage door off track and told me they could get it done before nightfall , Adam made it out to my house about an hour later , sooner than expected and fixed it fast , no hard sell honest people , will use again and recommend to those in need of garage door services , VERY HAPPY read more

Adam was great. I requested a quote and turned out that he could could make it within a couple of hours. He was able to pinpoint the source of my garage door issue and was able to replace some parts that needed fixing. He provided great service and was very knowledgeable. He provided pointers to give my garage door and equipment more years. I highly recommend this company A+ and deserve a 5 star of approval. read more