I've always had a good experience in working with this auto shop until today…read more.. A few months ago I took my car in to get my brake pads replaced. Mike told me I needed to pay for this $125 "diagnostic" service that gives him a full overview of anything that needs to be fixed on the car. The diagnostic came back that I needed a new TPM sensor (tire pressure monitor). He said that he didn't have the part at the time but I could come back and he would order it for me. I left and went on my merry way. Mon AM I finally decide I need to get that sensor replaced. I called Erie and talked to the receptionist. I told her the situation and that I needed Mike to order the TPM sensor so I could get it fixed. Unsure if I needed 1 or multiple of these sensors she said to bring the car in Weds at 8am and Mike could take a look. I specifically said "do I need to leave my car or is it something he can just look at and tell me on the spot. I'd hate to have to leave my car for the day, pick it up, order the part then drop it off again to get it fixed..." She confirms that he can take a quick look and tell me on the spot. Fast forward to this morning - get there at 8am and the place is packed. I get that, everyone is dropping their cars off for the day. I patiently wait to talk to Mike, who is less than friendly at this point. He tells me to leave my keys and he'll take a look today. I let him know that I cannot do that today and his receptionist specifically told me it could be looked at without leaving my car. He says "oh, no way. I have to get a technician to look at it and put it up. You'll have to schedule time with the receptionist to come back." Truly wouldn't have been the worst thing in the world if he apologized for the receptionist providing false information and wasting time out of my day. Absolutely no apology or no care in the world for the inconvenience it caused me. There's too many auto shops in the area to deal with a place that provides conflicting information and doesn't value a customer. I'll take my biz elsewhere.

I do not typically leave a review for businesses unless the experience and quality of service is…read moreexceptional. A couple of weeks ago, I met with an accident at the corner of Eerie and Ashland. Mike and his team were extremely comforting, calming, genuine and trustworthy. He not only gave me free estimates to fix my 13 year old car, but also gave me alternate options of selling the car. He also allowed me to park the car in his lot at no charge due to circumstances I presented my situation that morning. He meticulously worked with multiple other businesses to have my car sold, and gave me periodic follow ups. Within a week, I was able to sell the car with minimal to no work on my end, and all the necessary paperwork was completed by him and his team. Mike diligently worked with me and I was able to gain his trust quickly. He truly works for the customer, and listens to their needs. He gives the right advise without being a salesman, and clearly demonstrates passion and professionalism in his work. I highly recommend Mike, his team and Eerie collision center to all West town, east village, Ukrainian village and the rest of Chicago. Thank you for all you do in our neighborhood!!!!

Best price, very quick and friendly service. Had the chip in my windshield repaired within a few…read morehours of reaching out for an estimate. They did a great job & would recommend them.

I had to have one of my side windows replaced, after an attempted break in over night. Luckily my…read morecar alarm went off and they just broke the window. I called about three places and went with Flash. They were priced better than the other two places I called, they came out the next day and replaced the window at my location. I didn't time it but I'd estimate it took about an hour and half. They not only replaced the window, they also cleaned out the broken glass and showed me everything was working when they were done. From beginning with my initial call to the very end, they were very professional, very polite and really easy to talk to. I'd highly recommend them and want to thank all of the staff for a great job! Thanks!

Mike is an absolute magician. He said he's been doing PDR for 20+ years and his experience really…read moreshows in his work! I had a small door ding and scrape from a parking lot on my brand new car that had been bothering me for months. I was afraid it would cost an arm and a leg to fix, but Mike gave me a very reasonable quote based on a few pictures I sent and was able to schedule me for later that week. He showed up on time and was super friendly. He had the dent/scrape fixed in under an hour and it looked brand new--couldn't tell that it was ever there. It was also super convenient that he is mobile and comes to you. Overall highly recommend!

I contacted Mike 3 days ago, he was very easy to get ahold of. I explained I work night shift at…read morethe hospital as I am a nurse. We scheduled a time that was convenient for both of us, and he explained he would come by and give me an estimate after inspecting the vehicle. Mike came promptly at the appointed time, and he was able to give me an estimate within 15 mins after reviewing the amount of time and work needed to be preformed. I was unsure that he would be able to get out the dings on the roof of my hardtop convertible, but he was able to get those out and the ding on the passenger door. The two dings on the driver's side, Mike was able to get out 1 completely but the other one there was still a slight ding but he got out most of it. I think those 2 dings were difficult get out as the dings were close together. Regardless I was very happy overall with the service Mike provided, he is extremely professional and his experience with paintless dent removal is evident. I would recommend Mike for anyone needing ding or dent repair, he is fair and honest, and will call on him again if I need his services.

These guys are so genuine and awesome. They were so transparent about their pricing and were…read moreexceptionally personable from beginning to end. (It was such breath of fresh air coming from a dealership that tried to smooth talk me into taking advantage of me.) Overall, the service is fantastic at Belmont, and my car has been running like new since they fixed it! So happy with my experience! I will be coming back here for all of my car issues in the future!

I'm so glad I found this shop through Yelp. Auto House West took the time to clearly explain what's…read moregoing on with my Jeep and the corrosion issue, which I know can be a costly repair. I really appreciate how they walked me through the details, stressed the importance of fixing it correctly, and even helped me with the cost. Because of this experience and the estimate I received, I plan to return. I'll definitely be recommending this location!

Highly recommend! 1…read more They were super easy to communicate with 2. They were prompt and understanding when I unfortunately was running late 3. They did an amazing job 4. Gotta love the fact they come to your house! 5. They are reasonably priced 6. Did I say they did an amazing job ...oh and it's a lifetime warranty I got 20% on all windows minus my windshield on my 2026 BMW 330i

Rob and his team are the absolute best. The atmosphere was super inviting. Rob sat down and talked…read morewith us the whole time. His installer took not even a full hour! I got my two front windows and windshield tinted. His pricing overall is pretty fair and competitive with a lot of other businesses I've gotten estimates from. I highly recommend seeing Rob for anything you need car wise, I'll be back for a detail soon

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Looked up the reviews on this place and wanted to see if they could replace a tint on the BMW I…read morerecently purchased. The owner Tony did literally everything in his power to fit me in, told me to swing by. He was very accommodating. As he was finishing up I chatted with him. Couldn't be a kinder or happier guy. Clearly loves people. He was a really good time and most importantly he did a really really good job. The window looks perfect. I'll be going back to Tony for other cars and I'll be recommending him to others. I really appreciate his professionalism and eagerness to go the extra mile.

The quality is not there anymore!!!!!, He's bumped up his pricing for worst quality. The tint…read morewasn't covering the whole window. Went back after noticing, he said, he could cover it with a marker and that it was fine and I didn't need them to be redone Couldn't believe he said that!! He took almost 2 hours to complete the terrible job he did. We were having a conversation about stuff not being made/done in a quality way anymore, then I had asked him if he could redo them and I would pay for material cost. Told me to call him. Called the next day and he had blocked me. Please trust me when I say to not use this guy. There's a reason he does the work out of his sisters garage

I was very impressed with the work of Schaumburg Auto Body was. Between the consistent…read morecommunication and transparency, the professional, and the overall work; I was beyond happy. No one enjoys when something occurs with their car but Schaumburg Auto Body made the process as stress free as possible. I have already recommended this shop since the experience and I will continue to do so. I hope I don't need anything else done with my car in the future but if so, this is where I will be taking it.

Been going to this guy for years. Over 15 years and had nothing but great things to say…read more The owner, head mechanic is very knowledgeable and is very good at what he does. Quality work and the guy is honest with you. If you want honest, quality work, this guy is the best. Very hard to find a honest mechanic like this guy. 5 stars all the way.