Can't say enough of good things about this urgent and primary care office. I went there to get a…read moreprescription filled and found out I had high blood pressure!! I didn't know then that the urgent care at this address the one I had gone to in the past moved out and PEOPLE FIRST moved in. They are also a PRIMARY CARE AND URGENT CARE facility. Which was great for me because I needed a Primary Care Physician. So I was happy, Now I'm 70 a young 70, but I haven't had anything checked in years, so I got my blood pressure checked and it was 220 / 180 !!!!' I said what??? She checked it 4 times using each arm. The doctor told me I needed to go to the emergency room right now!! Well, it was 3:00 o'clock and I haven't eaten anything and had the shakes! She said if you won't go you'll need to sign a release and I'll give you a prescription for high blood pressure medicine. Before I left she took my glucose level, took a blood test, and I'm to go back when the blood test comes back. I bought a home blood pressure test kit and she gave me a log to write down twice a my blood pressure, morning and night. I've been to different doctors over the years and never felt like they really cared about me or my health. I mean it's always in and out, gotta go play golf!! This place was not like that, they made me feel like they wanted me to get better, I didn't feel like it was about the money. She's going to set up a series of tests to see how good I'm doing which I thought was super!! I knew I needed to see a primary care physician but I kept putting it off like we all do. I told the doctor that I never felt so good about being there I was never cared for like I was this day at this office.No one has ever cared for me like yall have. Any way if you're looking for a Primary Care physician or a Urgent Care Physician THIS IS THE PLACE, they will take care of you, I'm thinking that they saved my life insisting that they check my blood pressure which was. 220 / 180 !!!! I need to give credit where credit is due, YASMEAN TAHA, PA-C Physician Assistant Certified is the one to see in Collierville Tn.

This was the worst experience I've had at a healthcare facility. There was no urgency at any point,…read moreand I was left waiting so long that I had to go to the front desk multiple times just to be seen. It genuinely felt like I was forgotten. To make matters worse, my prescription was never sent in. Completely unacceptable. I wish i could give them zero stars

I do not recommend this business because after going there for a few years and having good…read moreexperiences I had one that still boils my blood. I had been asked about a medicine that I was taking and why I was taking it. I told them, and they grilled me about it saying I was taking it for one reason when I was sure it was another. I then hear the nurse go back into the office area and very loudly make fun of me and what I was taking, and why I was taking it. It left me embarrassed and angry. I called the office and nobody would talk to me about it and I left a message explaining why I was upset and nobody ever got back to me. Please do not visit this place. The quality of care is sub par and they are judgmental. Nobody deserves to be judged at the doctor from people that are just wanting help.

Wife had a walk in visit two days ago with flu like symptoms and was given a flu test but wasn't…read moreCovid tested. Still waiting on a call on the test results so she decided to call...twice...left a message and sent email and still hasn't heard back. Called and now the phone rings unanswered. The follow up at this place stinks. They obviously don't care or are under staffed and unable but either way this isn't the way to run a medical clinic!!! We will not return.

I went in for a persistent cough, sore throat, stuffy head. The girl at the front desk was very…read moreunfriendly. The nurse practitioner that I saw was nice. He looked in my ears, but never looked in my throat. He listened to my chest, and told me he was going to treat it as a bacterial, sinus infection and call me in an anabiotic, cough medicine, and a steroid pack. I asked for a sinus shot and was given that. He ordered a chest x-ray, but I had to go elsewhere to have it done I was NEVER asked if my medication's on file were still correct. The nurse practitioner NEVER asked me what I was currently taking for this problem. As I was leaving, I was given a piece of paper saying I was to continue the items listed that we had discussed. We NEVER discussed these items. Baptist should be ashamed of this business for such poor medical practice

I received help from Nicole this winter. I thought her care was excellent. She was focused,…read moreattentive, caring & I believe diagnosed my problem as pneumonia accurately. I thought she was unusually focused, customer oriented & caring and reflected the highest credit upon this agency.

Had an appointment at 0930 to get a COVID test (PCR and results won't be available for 5-7days) and…read moreit's 1115 and I just left- never was seen, just waited in my car the whole time. I checked to see if they'd forgotten about me but they didn't and didn't give an estimated time.

Fantastic Urgent Care! The staff here are kind and caring, this is my go to place anytime my kids…read moreor I get sick. You can save your spot online and do your registration before you even get in, saves wait time! The nurse practitioners are always thorough and get us feeling better in no time - a great option in Collierville when you need quick care!

Dr. Dlabach is a great ortho, very kind and easy to talk too and hardly ever a wait and easy to get…read morean appointment. He had always been spot on with his diagnosis and treatment plan. He does great joint and trigger point injections. He will always refer you to another specialist if he knows that's what you need. My kids love Dr. Dlabach as well and he has handled sports injuries and fracture care amazingly well. He is focused on your best outcome!

If you ever need orthopedic care, check out Ortho One and specially Dr. Patrick Toy! I have been…read morearound the block with Ortho One a couple of times. I love the rehab/PT is next door to doctor's office. The facility is clean and the staff is wonderful. When you call they are nice and when you come in they are nice, personable and genuine. The xray techs are so helpful and take their time when assisting you. A doctor's office is made on the clerical staff and these ladies are top tier. I was there one day when staff was on the phone with someone who was lost and she never sounded frustrated or made any side comments while assisting. Orthopedic issues are painful and you want an attentive compassionate staff and this place delivers. I wouldn't go anywhere else. I don't feel like a patient but a friend stopping by. Barkley completes paperwork in a timely manner necessary for your job and return calls are prompt as well. I am 58yo and had recent hip revision and Danielle and Dr. Toy were AMAZING from beginning to end. I didn't have to call in then wait for someone to call me back when I had a question about medication. I used the app to communicate and Danielle's response time was great. Dr. Toy followed up with me by phone several times after my surgery and urged me to reach out for anything via his cell. What surgeon you know giving out their cell number? Recovery is so much easier when you have a reliable team. Ortho One is THAT team!

This woman is actually crazy. I made an appointment and paid my deposit. After making appointment,…read morewe learned my daughter had a pressing health issue, so I wanted to switch the appointment for my daughter. I called and emailed multiple times, but no one ever responded. So I showed up to the appointment with my daughter. I told her that I wanted to have my daughter take my appointment and she went ballistic. It was actually scary. My daughter and I both left in tears. After this horrible experience, which I believe was divine intervention, my daughter found out her friend went to this clinic. She learned that her friend spent hundreds of dollars on needless tests and was misdiagnosed. Beware! This lady is a quack!!

I visited this clinic in 2014 and was given a mis-diagnosis of lupus. I felt so much more lost and…read moreconfused by the information given there than before I went in. I visited this clinic three times and had bloodwork drawn twice, which was a nightmare- they stuck me in both arms and my hand before being able to find my veins and the experience was horrible. I definitely did not feel that this was a credible or well trained facility.

I hate going to the doctor so I never go unless I have to go. A friend recommended Dr. Lofton…read more He didn't make me feel bad at all for not coming in for years and he listened to me and explained everything and answered my questions completely. Nurses always have problems drawing blood from me so they brought in another person who used the pediatric needle and they both stayed and made jokes until it worked with the pediatric needle. I never felt rushed and the staff seemed relaxed, friendly, and very competent. I've seen him 3 times and each time the staff remembered me and were friendly. I absolutely recommend Dr. Lofton and this clinic.

This Clinic is horrible made my kids appointment way a head of time thrn call and they tell me well…read moreu need to do this and that.I ask to speak to a Manager know response nothing I will never take my kids to this place the Staff need to be fired they treat u like u do not matter.