.............Great service helped me through out the process best service in the Orlando arearead more

If it could be less than a one star it would have been!!…read moreThis company operates in a way that feels extremely predatory, especially toward families visiting the Old Town area of Orlando, FL. There are little to no clearly visible signs indicating a tow-away zone, yet vehicles are being towed quickly and efficiently -- almost as if someone is watching and waiting for people to park. It genuinely appears they are targeting rental cars. Many of the vehicles being towed are clearly rentals, which makes it even more concerning because tourists are the ones being affected. Families on vacation are left stranded in unfamiliar areas, forced to pay large fees just to retrieve their vehicles. To make matters worse, when you go to retrieve the rental vehicle, they refuse to release it because you are not the "registered owner" -- even though rental agreements clearly show you are the authorized driver. This creates an impossible situation where families are stuck trying to coordinate with rental car companies while paying mounting fees. It feels like an intentional tactic to increase storage charges. When I contacted the company, the "manager" was shockingly unprofessional. Instead of addressing concerns respectfully, he became hostile and even made threatening remarks, including saying he would "shoot them down" when the operation was called out as a scam. That kind of behavior from someone representing a business is completely unacceptable. The entire situation feels unethical and predatory. Whether technically legal or not, it certainly does not feel right. Visitors should be extremely cautious when parking anywhere around Old Town Orlando and double-check signage carefully. I would not recommend this company to anyone.

We hit a huge pothole in the middle of the highway on Epcot Center Drive, causing our tire to…read moreexplode. We had a full vehicle of people on the side of a busy highway. We filed a AAA claim to get assistance and also called the police. Within minutes, Nate F. called us to first see if we were okay and confirm our location. We]called the police due to our location on the highway being extremely unsafe and no space to change the tire. The officer arrived and then left us! We couldn't believe he wasn't going to keep his lights on to not only protect us from getting hit by oncoming traffic but also prevent other drivers from hitting the same pothole. Within minutes, Nate arrived, immediately had his flashing lights on, and started diverting traffic to keep everyone in the safest position possible, given the situation. He then changed our tire and helped us get merged back onto the highway safely. He was our HERO of the day! MOE, Nate deserves a HUGE bonus or raise! He was amazing!!

Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well…read more Highly recommended!!

Service was professional and fast…read more I needed a flat tire repaired on my Honda Accord and called Speedy, which went to voicemail. Greg (the owner) called me back right away, took a few details, and was on his way. He arrived about 20 minutes later, quickly found the puncture, repaired the tire, and provided a receipt. From my initial call to completion, the entire process took about 45 minutes. I was very pleased. Compared to the hassle of using a spare and then going to a tire shop, waiting, and paying for the fix (btw, their prices have gone up) this was zero stress, quick, and very convenient. I was back on the road in no time.

Greg was professional and on time, he found a tiny leak in my tire and did the repair at my house…read more I would def recommend for Speedy Roadside your tire needs!

They came out to my house and replaced all 4 rims and tires on my Honda after I hit a pothole and…read moredamaged an aftermarket rim that came with my car when I bought it and absolutely saved the day! Reasonably priced, great customer service, and very convenient!! Will definitely use them again!

They are a fake and a fraud.. sold me a bogus tire which became flat within 12 hours. When I called…read moreto get help was berated and told that I ran over another nail less than 12 hours after it being fixed.. even went to another tire place prior who verified that it was not caused by nail but bad tred

To see DLJ tow truck coming to save the day was a gift from above! Had a tire blow out and DLJ was…read morevery efficient ! Highly recommend

Locked my keys in the trunk of my rental car a few hours before my flight. Danny came out right…read moreaway and was able to get me in the cab of my car. When we determined we weren't going to be able to get in the trunk, Danny ran and got the tools I would need to get into the trunk. We didn't think it worked and he helped me put the car back together. After the rental car never showed up with a spare I used the tools he has purchased again and was able to gain access to the trunk (Danny doesn't know this part) Some how we made our flights on time. I would use him again he saved us in a pinch.

Its very important find tow truck company how tow high-end sport cars with out damaging , I…read moredo turo it's important to find tow and body shop can do this type of jop . They took my car place. Called car dr orlando .. I want t to say thank guys for excellent service

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I called about a car that was parked and running in a busy roundabout, blocking traffic, with no…read moreone inside. The guy said "is it your car? Do you want me to tow your car? What do you want me to do about it?" And then hung up on me. Maybe I don't know how towing someone works, but this guy could not have been more rude and condescending.

Called requesting information about a tow and the person who answered was rude and condescending…read moreand wouldn't even let me speak. I repeated "I just have a question about a tow your company did and he kept repeating "Have a NICE DAY" and hung up on me. They damage your cars and refuse to answer for it. I tried calling a few more times to get ahold of literally anyone else but this is just some dude with a cell phone doing illegal tows. EDIT: The owner cant seem to stop replying to this review with the latest being this: You were told we don't do tow aways respectfully various times. We conduct our business profesionally and are certified by the state of florida. Instead of falsly acussing a business of doing illegal tows you should reflect on why your vehicle was towed away. For clarification - I was told NOTHING respectfully, I was interrupted on the call, not allowed to speak and was hung up on. If you dont like bad reviews work on your customer service :) My vehicle was towed through NO FAULT of my own and the situation was fixed and my car was repaired by a legitimate company. Please learn to speak kindly to the people who call you, take ownership of your faults and additionally spelling might help. What I said previously is true - this is just some dude with a cell phone.

Great service! They showed up quick and didn't charge me an expensive price. Definitely using them…read moreagain!!!

I had an incredibly disappointing experience with Orlando Towing Group, LLC. While providing the…read moreservice I needed, they ended up damaging my vehicle in the process, specifically my rim. When the tow truck arrived, I expected the driver to handle my vehicle with care and expertise. Unfortunately, that was far from the reality. As they loaded my car onto the truck, they carelessly scraped my rim against the tow truck's equipment, causing noticeable damage. To make matters worse, Orlando Towing displayed a complete lack of responsibility for their actions. I was told (from the owner) to pay for the tow and the incident would get straightened the following day. The next day, I call and was told to come in (by an employee), only to show up to a junk yard with a vacant trailer. Not only did the owner go against his word, I had to wait an hour just for him to call me and try to send me to another location. I call back about an hour later (because he still has yet to show up) to let him know I was going to get a quote for the damage on my rim. He proceeded to yell and curse saying "I'm not paying for shit" and that I was threatening him. His dismissive attitude towards a customer's property and refusal to take responsibility for the mistake says everything about his character and the way he conducts business. My encounter with Orlando Towing Group, LLC was nothing short of a nightmare. From the negligent handling of my vehicle, resulting in a damaged rim, to their dismissive customer service and outright lack of professionalism, I strongly advise against using their towing services. Save yourself the frustration, inconvenience, and unnecessary expenses by seeking a more competent and trustworthy alternative.

Booked the service through my insurance provider for a tow. The tow company gave a window for…read morearrival. Then sent an update with a new estimated arrival time. After the arrival time came and went got no updates. Called the provider and no one answered the phone. Called again no answer. Waited another 20 minutes later and finally got Veronica on the phone. She was absolutely terrible. She said that the time was just an estimate and they are not responsible for giving an update that is on the insurance provider. It is not their job to keep the customer updated. This is just how all tow companies work. She put me on hold and said it was going to be another 30 or more minutes before they would be able to maybe get to me. Maybe. This is now 4 and a half hours after the request for a tow was put in with the company and they were still not coming. Veronica started to pretend like she was having phone issues and then put me on hold and after waiting she hung up. Called back and she did not answer. Called back again and she didn't speak into the phone. She finally said she was having phone issues. At this point became very upset. She was faking having phone issues to avoid helping me. She said this is how all towing companies work. They don't provide actual times and you just need to figure it out with your insurance company. And said I was acting privileged for expecting an accurate time estimate or some sort of update. That it wasn't the tow companies fault. This is the industry standard. No it isn't the industry standard, if they could not provide the service in a timely manner they should not have taken the job or they lied about the time estimate. She then cancelled the towing request without telling me. And just hung up the phone. I found out from a text from the insurance provider the service was cancelled. Would never try using them. The customer service alone is appalling.

I arranged for a tow through my insurance company to get my car from the driveway to the…read moredealership. I was given a 90 minute ETA (or 1.5 hours). Nine minutes prior to their arrival I called. Keep in mind this was the day of my son's going away celebration since he was leaving for boot camp. I asked the lady how much longer it was going to take and she said it would take another thirty minutes. While still on the phone with her they sent me an updated 40 minute ETA. Obviously I was upset and I made that very clear, but it wasn't like I yelled at her or used foul language. A minute later I got a call from my insurance company that the tow company refused to come pick up my car. Thank you for making me super late to my eldest son's going away celebration.