.............Great service helped me through out the process best service in the Orlando area

If it could be less than a one star it would have been!! This company operates in a way that feels extremely predatory, especially toward families visiting the Old Town area of Orlando, FL. There are little to no clearly visible signs indicating a tow-away zone, yet vehicles are being towed quickly and efficiently -- almost as if someone is watching and waiting for people to park. It genuinely appears they are targeting rental cars. Many of the vehicles being towed are clearly rentals, which makes it even more concerning because tourists are the ones being affected. Families on vacation are left stranded in unfamiliar areas, forced to pay large fees just to retrieve their vehicles. To make matters worse, when you go to retrieve the rental vehicle, they refuse to release it because you are not the "registered owner" -- even though rental agreements clearly show you are the authorized driver. This creates an impossible situation where families are stuck trying to coordinate with rental car companies while paying mounting fees. It feels like an intentional tactic to increase storage charges. When I contacted the company, the "manager" was shockingly unprofessional. Instead of addressing concerns respectfully, he became hostile and even made threatening remarks, including saying he would "shoot them down" when the operation was called out as a scam. That kind of behavior from someone representing a business is completely unacceptable. The entire situation feels unethical and predatory. Whether technically legal or not, it certainly does not feel right. Visitors should be extremely cautious when parking anywhere around Old Town Orlando and double-check signage carefully. I would not recommend this company to anyone. read more

If I could give less than 1 star I would. This company has predatory practices specifically targeting tourists with rental cars! Renters beware! The company hides out near Denny's waiting for renters to park in the lot. The lot is not adequately marked as a tow away zone. Once this company tows your rental vehicle, they refuse to give it back citing Florida law requires the registered owner to retrieve the vehicle. This is not true. The renter can also retrieve the vehicle but they refuse to allow it. Not only did they refuse to give the vehicle back, they took the keys as if they were going to go get the vehicle for the driver and then stated nope it is a rental and refused to even give the keys back. There were numerous people at this company dealing with the same thing. Some with small children that required car seats and they refused to give this family their vehicle. To make matters even worse, other reviews indicate that this company will take its sweet time to answer calls from the rental company to request the return of the vehicle. This leads to fees for each day that the vehicle is in their possession. The State of Florida needs to investigate this company and its practices and I will be filing a complaint asap. They think that tourists will not bother with this because they are only here a short period of time. Please everyone report this company! Do not just let it go! read more

This is a scam company. They work with security people and scam working class people. They demand for cash if not they will tow the car away read more

All Auto Towing - Towing Near Me - Orlando, Florida

Beware scammers they will tow your vehicle for absolutely no reason especially if it's a rental and they over charge you to get your vehicle back and they only accept cash they are rude and very disrespectful not to mention that we were at KFC near old town and we also had another vehicle with us that didn't get towed because it had a dash cam so please be aware that they are poachers and scammers read more

Predatory Towing Practices - Be Cautious Near All Auto Towing Inc. We had a terrible experience with All Auto Towing Inc. in Orlando, Florida. They appear to operate a camera-based towing system on lots where they place signs (sometimes barely visible) and tow vehicles within minutes of parking. Our car was towed almost immediately, and we were charged $220 to retrieve it from their tow yard -- over 8 miles away. This kind of predatory towing may be technically legal, but it feels like a deliberate scalping practice targeting unsuspecting drivers. It's not about safety or traffic flow -- it's about profit. Be aware of where you park near downtown Orlando and double-check for signs. Consumers deserve fair warning and ethical treatment. We strongly recommend avoiding any property monitored by All Auto Towing Inc. read more

We went to Denny for my sons pregnant girlfriend to get food and while she went in there we went across the street we came back and our rental was towed. We explained to them whats was going on and once we went to the lot to get the rental one of the drivers became very disrespectful and told us we had 5 seconds to get our Shi* and get off their property and they were going to throw all of our stuff out the rental etc. I have filed a complaint with them with the BBB but thats not the end of it I will be contacting the attorney general in Floridanas well. read more

The place is a dump, and they use very shady and unethical practices. We got to Red Lobster early and decided walk around the surrounding area while they oven. When we came back 20 min later, there was "ALL AUTO TOWING" towing hooking up to our vehicle trying to tow our car. I explained to them that we were there to eat but the tow truck supervisor was very rude, and demanded money or else he was going to tow the car and charge me double if I didn't pay up his "unhooking" fee. My car was not lifted up and nothing was attached. It seemed like this tow company was in collaboration with Red Lobster. I'm glad Red Lobster is going out of business, and I hope All Auto Towing will soon follow with their shady practices....IF THERE IS ANYTHING I LEARNED FROM THIS EXPERIENCE IT, DON'T PARK AT A PLACE OF BUSINESS WHEN ITS CLOSED. PARK AT PLACES THAT ARE OPEN read more

My truck got towed at Dennys restaurant,I called the number on the sign and they sent me an address.In the meantime time I watched the tow truck drive bypass 10 cars that were Florida residents and went right to a car with out of state tags.So I call the number on the sign and it gave me an address where I can get my truck.I googled the address and it came back to a good truck owner where I just came from.They have a real scam going on targeting out of state drivers.i will be contacting the attorney general of Florida because I'm pretty sure the are in this country illegally. read more

Definitely use predatory practices. "Pay the drop fee in 15 minutes or I'll tow your car and you pay full price". Surprised they still get away with this considering the many similar reviews. Dispatcher is also very rude and unprofessional. She lied about her worker having already chained my car. Fortunately I know the law and I'm not stuck in a job I hate. I do feel some pity as her daily life consists of people constantly berating her. Must feel really empty inside. Anyways I win you lose . read more

All Auto Towing - You earned this - Towing Near Me - Orlando, Florida

terribly rude and unprofessional customer service. completely over charge people which online says is illegal so I will be filing a complaint against them. also watched them DRAG a front wheel drive car by its back tires while it screamed and and when I was on the phone with the most wonderful (not) lady from their company she said they charge a special equipment fee so they DONT have to drag the car and when I told her I saw them do that she asked if it was my car and if not then oh well. super great people. read more

I have never experience such awful customer service. Good luck when trying to deal with them. They are argumentative and do not answer the door although there is an open sign. The man who gives you the car back is also extremely disrespectful. Good luck! read more

Just call another service . The dispatch sound miserable IF you can get them to answer the phone . And if you can get them to answer the phone once , don't worry about calling back . Th will forward you , block you or let it keep on ringing . The quotes are not accurate and they will flat out LIE and tell you the driver will call you within a time frame just to get you off the phone . If your auto ins uses this company as contract , request another company . They don't deserve the contract . Auto insurance is way to high to deal with people are aren't grateful for your business . read more

Absolutely no customer service at all ! From the rude receptionist to unprofessional tow driver with absolutely no respect towards anyone. Plus their yard is in one of the most worst places in downtown Orlando. read more

In a stressful pinch and needed a tow. My insurance used this company to assign me assistance. I called for an ETA, the woman who answered my call was rude and short. About 5 minutes after that phone call and her telling me there was a 15 minute ETA, my tow was cancelled and said the provider cannot fulfill the request. read more

Not only did they tow someone's car after only 30 minutes, but when I got to the address given the office was locked. The man in the truck told me "half a block that way you'll see a sign" there was no sign and it was 90 degrees. Then even after I paid he said he had to "switch trucks" and left me and another customer standing on the street in 90 degrees in a bad neighborhood. Very unprofessional. Had a cigarette in his mouth the entire time. read more

LIARS AND SCAMMERS! If I could give zero or negative stars I would. I have never done this before, but I'm so upset and appalled I'm going to report this company to the Better Business Bureau. I was assigned this towing company by my roadside assistance company to tow my car from my house to the dealership. I waited 3 hours and the company still hadn't shown up so I called them and didn't get an answer so I called my roadside assistance company who told me the tow truck would be there in 15 minutes, if not call back for another company. Fifteen minutes passed and no sign of the tow truck so I called roadside assistance and they set up another company. At this point I had to go to work so my fiances took over the situation. Twenty minutes later All auto towing called and said they'd be there in 20 minutes. Roadside assistance said whatever company arrived first got the tow. I heard nothing and an hour later my fiance sent me a picture of my car about to be towed. Shortly after I got a call from roadside assistance who said the company wants to charge me an extra $109 because they had to use a wench to move my car. My fiance and his brother pushed my car out if the yard and onto the road to get pulled onto the tow truck, no wench was used. The company apologized for "not getting approval for a wench first" and said forget the charge. But, YOU NEVER USED A WENCH..YOU'RE TRYING TO SCAM MONEY FROM ME! THEN, half an hour later roadside assistance calls AGAIN saying that the company wants to charge me extra for "jumping my engine" Well that's funny because my engine is frozen and no "jump" in the world would work. ANOTHER ATTEMPT TO SCAM MONEY OUT OF ME!! This business is unreliable and is trying to scam money from unsuspecting people. Please avoid this company!! read more

All Auto Towing - My car on the road...NO WENCH NECESSARY because my car is NOT STUCK!! Proof of their lies. - Towing Near Me - Orlando, Florida

Beware of this tow company, as they are fraudulent, prey on those in need and never follow through on administrative needs, as Florida Law requires. My SUV would not start 3 days ago in Macy's parking lot. I initially called and left a VM. A female called me back and arranged for my tow to Winter Garden for fee of 125.00 and she advised credit cards acceptable. My only request was I need a receipt And she said she would provide. The driver was nice but the the truck extremely old and sounded like the engine was going to quit at any moment. Thank goodness, we made it to my home safely. The driver the advised I had to pay by Zelle. I agreed, but again advised I need a receipt for insurance purposes. It has been 3 days, and still no receipt. I have called the office number, but no one ever answers. I have sent 5 text to the female, including the info needed on the receipt, but she will not send a receipt. Considering having the local police call them to assist with getting a receipt. BTW, After the truck pulled off, I saw a big puddle of OIL that had dripped on my driveway pavers. Sometimes, it is worth paying more to quality service from beginning to end. read more

The worst company. Worst employees. Worst tow ppl. Rude operator. The tow guy had such an attitude was smoking his cigarette out the car and was so rude. Trying to figure out information and he just kept driving away. This company needs to be shut down. The driver accepted $125 from a girl to not get towed then said to me he can't take less than $144 when it's all cash. I'm pretty sure he's/this company is scamming people. read more

Called 2 hours after insurance booked them. No response, no call back, no answer. After I called about 4 times there was no more ringtone and it went straight to voicemail. I am still waiting and have no idea where my car is because I had to leave it. 4 hours and the shop is waiting to work on the vehicle when it arrives. If they don't have enough time I will have to wait until the next day. Unfortunately the insurance companies book them anyways and likely keep them in business leaving us with the grief of dealing with them. They simply do not care because they have a stream of referrals. read more

Requested a tow through my insurance company. Called to get ETA from All Auto Toeing. She said about 30 minutes. I get an update that gave me 100 minutes. I'm ok with that. It's raining. I called at my ETA time and same lady said he'll be there in 15 minutes and he'll call you. It's been 45 and I'm still sitting here and can't get an answer at the shop. Can't leave a message cause voice mail is full. Yeah. Don't just don't use them. read more

I can only assume their definition of "5 minutes away" is not what a normal human would expect from context. Maybe they don't know how long a minute is or maybe they mean that they're 5 minutes away from something, but I'm more inclined to believe that their representative was untrustworthy. After 3 hours and multiple assurances that they were "almost there", I gave up. At least I got a full charge on my ev I suppose. read more

We scheduled a tow at 7pm for a 7am tow with our insurance. Our insurance scheduled it with this company! They should have checked that they have a 1 start review. The tow was scheduled for 7am and no one showed so far. Calls going straight to VM! We moved the tow with some other company. read more

Not me having to dive into my car for my phone as it literally starts to be lifted But not your driver refusing to stop until he was off the property to charge me the full amount to post when Fla. Stat § 715.07(2)(a)(3) says it should be half. Good thing I have, a dash cam, eye witnesses, and the camera from the property read more

They kept changing ETA but the truck just never showed up. I waited 5 hours for nothing. I had to switch to another towing company. DO NOT USE this company ! read more

After waiting for over 3 hours we decided to call real towing company that responded within 15 mins. DO NOT USE this company, they do not care about customer service or the situations that they leave people in. If you have Progressive in Orlando call your own tow truck. I recommend BJ's Towing Services if you want real service! 407-886-0568 read more

I set an appointment a day before needing to get my car towed. I received a confirmation call and text at 2am for the location of pick up and drop off. 45 minutes prior to pick up time, I contact the worker to confirm I'd be getting a phone call when he help is on the way. I troed calling, no answer. I received a text, he said I would be hearing from a day shift driver and he's clocked out. I asked if he could provide a number considering i received phone calls and texts at 2am and he responded no, good day. Unprofoessional! read more

Requested a tow truck at 12:30pm through my insurance with a 2 hour max ETA. It has now been 4 hours and whenever someone does decide to answer the phone I am given a list of excuses as to why there is a delay. Awful tow truck company. Just avoid them at all costs. I wish I didn't have to give a single star for this rating. read more

They quoted thirty minutes for roadside assistance. An hour and a half later a belligerent driver showed up in a filthy truck. He demanded the key to my car; I told him that I would unlock the car for him but I would retain the key. The tow truck driver had a temper tantrum, cursed at me, and drove away without providing any service. read more

If I could give negative I would. called to get a car towed from my parking spot at my condo because this is the company I was told to use. Was told it would be 20 minutes. After 35 I called for an update. Was told she would call me back. waited 20 more no call back. Now, over an hour later, when I call, no one answers. so now I will be fined for parking in a spot other than mine. read more

My tire was hit with a bad All Auto Towing (Jaun) arrived less than 30 minutes.Thank you best service in Orlando

Same experience as everyone else. Multiple times they've lied about the ETA. No response either. Been waiting 6 hours for them to get to the towing location. read more

Not sure how they even have a 1 star rating. Very unprofessional white trash answering the phone. Left my mother stranded from 7:00 to 11:30pm. Not update not status. Forwarded our calls to voicemail, but would pick up the phone from a different phone number. I would like to add that I haven't had the chance to curse out the woman answering the phone. You're better off finding Fred Flinestone to yabadabado your vehicle to it's destination. What a way to spend your Mother's Day! I really hope they got out of business...You're getting paid for a service not running a favor to a friend. Negative 10 stars for sure. I only have 1 start to post this review , I would also like to add. read more

Trust the reviews and don't waste your time with this place. If you're referred by your insurance company. ask to change service provider immediately. ETA was 90m and I waited 3h with no communications. Was repeatedly told driver is almost there and even the insurance agent couldn't get a hold of them. Avoid at all costs. read more

I parked in the parking lot to go to a restaurant to eat when i came back my car was missing i called the tow company they said they towed it because i wasn't in the restaurant eating. I went inside the restaurant told the manager she called and stated i was there and i will be heading there with my receipt when i got to their lot they looked at my receipt and said it was be $66 because the restaurant couldn't verify i was there i am literally showing you the receipt that i was there....They are literally SCAMMING people out of money..This company should be shut down and reported to BBB and other business associations. SCAM SCAM SCAM read more

They showed up eventually. Changed their ETA 3 times and I had to call my insurance company to check in with them. I couldn't get a hold of them. First the ETA was 90 minutes, then after two hours they said 5-10minutes, then when they still weren't there they said 25 minutes. The tow driver apparently had trouble with the previous tow. Which, okay, I can deal with that, but it wasn't communicated good. Waited over two and a half hours for the tow to show up. The guy knew what he was doing in getting everything hooked up and took photos of the car beforehand. Even tried to jump it to see if it would help. When we got to the mechanic the mechanic got frustrated because the tow guy wasn't good at taking directions as to where to guide the car. In the end the service got done fine but it was frustrating overall. read more

If I could give a negative review I would. Waited for 2 hours for them to never come. Was quoted 90 mins. Then received text saying can't make it. Sorry. Unacceptable business practices. read more

The guy who owns this place is name Mark. The company towed my car Saturday night. I call them at 2am from the sign to verify they took my car. The guy said yes and I could pick it up Sunday. I said okay cool when do you open and he says 11am on a Sunday. Gives me a quote of $145 to get my car out I said cool I'll be there in the morning. I show up to pick my car up and no one is there. The sign on the door says they're closed on the weekend. Called the number multiple times and no answer on a Sunday after this guy said they'd be open. Fast forward to Monday morning when I go pick up my car. I called and a lady answers this time. I ring the actual doorbell because this place does not have an official office and the office space you see inside they don't use so the place looks always closed. One of his workers who was cool by the way calls Mark. Basically me and mark get into an argument because he charges and extra $50 on top to get my car because it had been there for a "extra day". I told him I came on Sunday and no one answered the phone. I told him I have proof of being there and he didn't want to hear it. He's like I have cameras everywhere so I told him to pull up his camera and I can tell him when I was there and what time. He didn't want to do it because he knows I was right. I showed his worker how I called numerous times throughout the day too. Not a man of his word and is a scammer. read more

Needed my car towed, Aprox ETA was 90-120 mins. They never showed up, cancelled their tow with no explanation. Ended up waiting 2 1/2 hour for a tow that was never coming. They never picked up their phone, went straight to voicemail. Both my insurance company and I tried to reach them. read more

Either they don't care or are too busy to handle calls. They need to remove themselves from any company who provides roadside assistance. I called, she said we were next, and they never showed then canceled their dispatch without a word. I am so disgusted. read more