Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

I would like to delete my previous bad review of Steel City Appliance Repair on March 11 2026. Ted…read morehas made everything right. It was a massive mix up, if I could delete the bad review I would but I don't know how.

Business contacted me immediately. Technician was able to come the very next morning. Arrived…read morepromptly, dryer working beautifully 20 minutes later! Quality work for a great price. Will definitely recommend and use this business if needed in the future.

Iva was awesome! Super kind, professional, and clean. He explained everything about the fridge…read morerepair and broke down the cost so I knew exactly what to expect. Great service all around -- highly recommend!

I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

I would highly recommend for appliance repair. He was very knowledgeable, helpful, and fastread more

Called for a gas stove repair and he came the same day. Reasonable rates and good service. Would…read moredefinitely recommend.

Told me they would be at my Home at 11am, called at 2pm and said they would be there a 4pm, then he…read moredid not show up until 6pm. was there about 5 minutes and told me he couldn't fix it. He didn't even open up the dryer or open his tool box and then charged $89.50 for a service call. I will go somewhere else next time.

I could have went anywhere with cash in hand! Our major frig was awaiting mfg repairs (not related…read moreto Daniels) we decided to buy an addl frig for game room that we were planning on anyway & needed one asap so off to Daniels as one that we decided on was on line & avail now! Sales rep Daniel seemed very receptive & knowledgeable. After good insp of the one avail on display we brought it & had it picked up. It is my opinion when we went to pick up the frig was shrunk wrapped & couldn't see it. Once brought home the frig seemed twisted & doors would not line up. I called Daniels within the hour & all I got was a run around with no return calls! I was appalled at their disregard & ghosting of my calls! I finally got a call from the service man he tried to line the handles up & stated it was not anything we did! Don't use them, I found frig cheaper at the big box stores, I wanted to supply this store since my Dad went there for years but they don't call back or try to make things right!!! This took them over a month with numerous calls to give any respect! Go somewhere else. They were trying to play me out to use the mfg warranty & did not want to take responsibility, I'm very disappointed.

My upright freezer bit the dust on a Friday afternoon at 4pm. We immediately ran down to Daniel's…read morehoping to get something to take home on the spot but they were out of stock at this location. They could order what I wanted for pick up on Monday. We worked with Mark to place that order and he was very helpful and efficient in taking care of us. While we were talking to him, Marty, the owner, started talking to us as well. He was genuinely concerned for us and trying to find an immediate solution so we wouldn't lose all of our frozen food over the weekend. He contacted the Allison Park store and found that they had a smaller size freezer in stock that he offered to us as a loaner for the weekend if we could pick up it up from that store. Never have I worked with an appliance store that cared so much and was willing go to that extreme to help. We saved our frozen goods by getting the loaner and then we returned it when we got our new freezer on Monday. The new freezer is so nice and big and bright. I can only hope it last as long as its predecessor that we purchased at Daniel's 23 years prior.

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

Our dishwasher died on Friday afternoon, and they fixed it Saturday morning. We're very satisfied.read more

My first experience was terrible. The repairman, Ali, came to fix my LG dryer. It was working, but…read moreit wasn't very hot and needed to run twice to dry clothes. Ali took it apart and said one strap was slightly damaged and a fuse was faulty, totaling $500. I said that was too expensive; a new model of this dryer costs $670 in Lowe's. His manager said he'd lower it to $350, which I accepted, mainly because my tenant needed it fixed urgently. However, even after Ali's efforts, the screen's "change filter" alarm was still on, and the temperature still wasn't hot enough. He tested both the normal and high temperatures and both were in the 90s Fahrenheit. I checked ChatGPT and it says the normal temperature is 130-140 degrees Celsius. I explained these two points to their manager, who became very impatient, saying that's how the temperature is supposed to be. He accused me of not wanting to pay and threatened to call the police over the phone. I had cash ready. I didn't expect it to turn out like this. The alarm is still on, and how can my tenant use it if the temperature isn't high enough? In the end, it turned into me refusing to pay, which made me so angry. Even when the police came, they didn't care. After all that fuss, I agreed to take the replacement parts and buy a new dryer. But my dryer completely stopped working! (The fuse, which was supposed to be connected, was broken and they put it back in). The manager kept emphasizing that this was a big company, but having been in business for many years, I can tell the company is still a family business. The manager's business attitude was terrible. The judge was a jerk and spoke rudely. I never owe money; my credit score is 767. But in business, I believe in fairness and reasonableness. I advise everyone to be careful with this company, as their prices are very high, almost the price of a new product. However, their quick response was a good thing. Ali was also a nice person.

Tom is very prompt, professional & friendly. Was able to detect my problem quickly, resolve it, and…read morecharged a fair price for parts & labor. I have highly recommended him to neighbors & friends.

Always prompt, knowledgeable, and courteous. They provide a fair price for great work! I highly…read morerecommend Tom.