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    Prime Storage

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Prime Storage

    Packing supply sales

    Self storage

    Vehicle storage

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    4 years ago

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    Jill's Movers

    Jill's Movers

    (18 reviews)

    Beware this company's deceptive business strategy. They will give a very low quote and send an…read moreinadequate number of movers whose job it is to try to meet the low bid. When they inevitably can't do the job in the time frame given to them, you are then forced to pay an additional fee. I was given a quote of $1,800 to move a 2 bd home from East Lansing to Chicago. After I called to let them know that I had a lot of books and thought the quote was too low, the owner raised it to $2,000 without ever coming to see my things. On the day of the move, they only sent two guys, who worked extremely hard to try to load everything within the time window. Unfortunately, once they got to Chicago, their Ryder truck was too tall to clear under the El tracks, so they spent several hours driving around looking for another way to get to my neighborhood. By the time they were done unloading, it was 11pm, and I was charged an additional $1,400 above the original quote, plus I paid the guys a good tip for all their hard work. I should note, I was not provided with any kind of contract in advance and was asked to pay the flat rate prior to booking. That and the low bid should have alerted me that something was off. I also think the company should have been able to find a truck-friendly route in advance, since they had the destination address. I should not have been forced to pay $1,400 extra for the fact that they used a super tall rental truck and didn't use a trucker-friendly route. In summary, I ended up paying pretty much what I expected, but the whole situation was a poorly planned bait and switch that made for an extremely stressful move. I do not recommend using this company for any kind of interstate move.

    I recently hired Jill's movers from across the country to move some items within my elderly…read morefamilies home. Not only were they incredibly responsive and friendly, they were accommodating. I have nothing but nice things to say about everyone from this organization I spoke to and worked with. Thank you for everything you've done, and for helping me help my family when I couldn't be there. I appreciate you.

    Prime Storage - selfstorage - Updated May 2026

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