Working with Nero was great from start to end. As first time home buyers, the process was somewhat…read moreintimidating. Navigating all the different organizations and requirements along with the hundreds of pages of documents was made infinitely easier knowing that Nero was always available to answer our questions. Nero also gave us the distinct impression that he genuinely wanted to help. He went above and beyond in making sure everything went smoothly, even outside of his direct responsibilities as a realtor. For example, when one of the inspectors couldn't find access to the crawl space, Nero took time out of his day to come to the property and find it himself. This is just one of the many examples which made us feel that Nero truly cared. We will definitely be reaching out to Nero again if we, or anyone we know, needs a realtor in the future. I cannot recommend him enough!

I've worked with Nero on several transactions-- I can't recommend him enough! He is organize,…read moreextremely communicative, and brings key insights to the table.

We had the absolute pleasure of working with Kevin Cruz and the Kinetic team on our client's…read morelisting in Fremont, and they did an outstanding job. They didn't just put the home on the market. They stepped in, fronted the renovation costs, and managed the entire process from start to finish. Because of their hard work and smart approach, our client was able to showcase the property in its best light and walk away with stronger proceeds. Kevin and his team know exactly what improvements make a difference, and they handle everything with professionalism and care. If you want a team that goes above and beyond to get results, Kevin Cruz and Kinetic are the ones to call.

We recently closed escrow on a house we sold in Daly City for a great price. Thanks to the guidance…read moreand experience of Kevin Cruz and his Kinetic Real Estate team, our house was quickly sold without incurring any renovation costs. Surprisingly, before the house was even listed on the market, we got a great offer just two weeks after we signed a contract with Kevin. This shows how well-connected and experienced Kevin and his team is with both buyers and sellers of properties in the Bay Area/Daly City market. We were very impressed by his presentation of showcasing the property to gain maximum exposure to both online and visiting buyers. As our realtor, Kevin was in constant communication throughout the entire process and we ended up getting the best deal possible. Selling a home has never been so well-organized, convenient and satisfying. I highly recommend and compliment Kevin and Kinetic Real Estate for an outstanding job!

I want to share my experience with Jorge Gutierrez from USA National Title, not as a client, but as…read moresomeone who found themselves needing help and got lucky. I had a pile of documents about my property and, honestly, I had no clue what to do with them. I'd just turned eighteen, so everything felt new and pretty overwhelming. When I reached out to Jorge, I didn't expect much, but right away, he made me feel comfortable. He patiently explained everything, went over each document, and made sure it all made sense to me. What stood out wasn't just how clear he was, but how much he listened. Even though I wasn't officially his client, he treated me with real care and respect. You could tell he genuinely wanted to help, no matter who you were. We really need more people like Jorge these days. People who'll slow down, pay attention, and actually help you out. He made a big impact on me, and I hope I get the chance to pay that forward to someone else. Thanks, Jorge, for stepping up when I needed it. You made a tough situation easier, and I won't forget it.

This is a slapdash operation. Nonexistent customer service and the fact that I'm dealing with…read moresomething from two years ago tells me they don't close out their books properly. Run the other direction.

Bobby Ngo was amazing and made me feel comfortable with every step of the house buying process.read more

OWN Real Estate came highly recommended by a previous client, and it turned out to be the best…read morerecommendation we've ever received. As first-time homebuyers searching for our forever home, we were working under a tight four-month deadline--and thanks to their exceptional team, we found the perfect home in just two months. We worked closely with Wesley and Kinsey, who were both incredible throughout the entire process. They took the time to educate us on every part of the home-buying journey, helped us understand the pros and cons of each property, and answered every question and concern we had with patience and clarity. Their experience truly shows. Wesley and Kinsey are outstanding negotiators who helped us secure a great deal on our home. They were honest, supportive, and knowledgeable from start to finish, making what could have been a stressful process feel smooth and manageable. If you want honest, patient, and highly experienced realtors, we cannot recommend OWN Real Estate enough. They helped us find our forever home, and we are so grateful for their guidance and dedication.

Working with Janice Lee is the best decision a seller can make. As a top San Francisco listing…read moreagent, she brings an elite level of expertise that truly sets her apart in the competitive Sunset District market. Janice is a strong seller agent who takes full ownership of the process. Her deep local knowledge and Chinese language skills allow her to bridge cultural gaps and connect to buyers across a diverse pool, ensuring no opportunity is missed. She is a top negotiator who doesn't just aim for a quick close but for a price that often exceeds expectations. Beyond her results, Janice has an incredible reputation in the industry and is great with agents on the other side of the table. This professional rapport and her stellar reputation make every transaction smoother. From coordinating strategic renovations to high end staging, she manages every detail with precision. She consistently achieves sale prices well above the asking price through data driven pricing and smart marketing. If you are looking for a real estate agent who is responsive, professional, and delivers world class results, I highly recommend reaching out to Janice Lee.

Janice was extremely helpful with assisting with my grandmothers estate in San Francisco. We had…read moreinherited it but didn't know what to do. She presented options, gave us personal as well as professional insight and made sure we were comfortable in our choices. When all was said and done, we walked away pleasantly surprised and more than happy with the services rendered. I can heartily recommend her

Where to start? Kevin guided me through a tenant move out upstairs (I lived downstairs) and managed…read morea complete remodel of my house with his very competent contractor. From the tenant move out to the closing date---less than 3 months: $185K over asking and a quick escrow. All along they knew I had a property pending in escrow in AZ and were sensitive to my timeline Thanks Kevin!

I just worked with Kevin Ho & Jonathan McNarry to sell my condo and it was a great experience. This…read moreis the 3rd property I've worked with them on, buying & selling, and each one has been handled perfectly. Their attention to detail, ability to explain & track processes/documents, their knowledge of the area & wide range of vendors, all make buying/selling so easy for their clients. And they don't disappear after the deal is done -- they're a continuing resource for any updating & furnishing. I can't thank them enough!

We were lucky enough to land Daniel Smith as we embarked on a housing search in Pacifica, CA…read more As he is local to the area, he has immense knowledge of the Pacifica market. We hit on our second outbound offer through Daniel. His market knowledge was spot on - each house went for the exact range that he shared with us. He was able to show us a wide array of houses for our price point. We ended up landing the best fit for us and couldn't be more thrilled. We were able to operate in today's market through strong organization, communication, and speed. Daniel worked effectively within our limited bandwidth to see houses and we were able to close in less than a month of viewing houses. Our luck didn't stop there, as he has had great contacts for lenders, insurance companies, electricians and more tailored to our Pacifica home. I highly recommend working with Daniel, if given the opportunity in the Peninsula or San Francisco markets.

Daniel was terrific to work with. He knows his market very well. He listened carefully to what we…read morewere seeking and did a great job with appropriate recommendations and guidance. We do not live where we were looking and he seemed happy to walk us through a number of properties in video calls. When we got to y he point of making an offer, he provided sound guidance there as well.

They had a home for rent listed on Zillow. I sent a request for a tour through Zillow. I then…read morecalled the number in the listing and left a message. Never received a reply from either channels. Then the listing is taken off the real estate sites. If the home was rented, a response to the inquiries should be considered. I consider this unprofessional and honestly, seems like sketchy business. I was unable to locate any website with other property listings or anything else substantial for that matter for "SNC Property Management." Seems to me like it may be a ruse.

My wife and I Rented our last house through SNC before we finally bought a home. The communication…read morewas great and responsive. I'd rent through them again.

Continuation: The…read moreshort Filipino security guard ordered me with a loud voice that I need to leave the premises now without even greeting, investigating or asking questions. He said they do not allow people to do something to their car like wiping or cleaning. Then they falsely accused me of being in the DC garage before. I responded that this was my first time. I was in the Genesis garage a month ago. I was just waiting for my family and wiping my car. I'm quiet here and there were no cars around me. I'm not doing anything wrong. I'm just waiting for my family. Then his partner escalated more by accusing me that I had a weapon the first time he met me. I asked him what kind of weapon? You did not call the police a few weeks ago the first time we met in the Genesis garage where you falsely accused me of possessing a weapon because you were not certain of what you saw. Why were you guys so aggressive and harassing me instead of being reasonable and showing customer service skill? You are not in a combat zone. Plus I'm on your side. I don't understand why you are escalating the situation. I'm just waiting for my family from the theater and wiping my car. Then while I was about to leave, the Filipino security guard called 911 police and reported me of possessing a gun which he or no one ever saw a weapon. They were really trying hard to escalate the situation against a calm US veteran, who dedicated his life in protecting our freedom and liberty and quietly parked in an open to.public garage. These two allied security guards won't even let me wait for my family and wipe my car peacefully. And even falsely accused me of a weapon and called the police. These allied security guards are tyrant and dangerous! They were trying to get people hurt, arrested or ruined a life ONLY because I was wiping my car while waiting for my family peacefully in an open to public garage. That's absurd! I calmly left the premises without any incident. Then about 10 Police officers came to my place because of an allied security guard's false claim and accusations. I educated the responding police officers how not to escalate and overact in a situation. They all left within 10 mins without any incident except for one aggressive knucklehead officer who doesn't understand trespassing. Those two allied guards were horrible and dangerous. They escalated the situation for no reason at all and falsely accused a US veteran who sacrificed so much for serving our country just because he's quietly wiping his car while waiting for his family from the theater in an open to public garage. THAT'S RIDICULOUS! I don't understand why would allied universal who has a great reputation hires these kinds of dangerous and overly aggressive guards. Those 2 guards are dangerous to the theaters customers. UNBELIEVABLE!

Pacific Plaza is a great place to have an office. I've only dealt with their security, maintenance…read moreand cleaning team but they are all great. The security team is really friendly and I feel they actually care about their tenants. They also say hello to the regular employees and that shows that they pay attention to who is entering and exiting as well as their great customer service. I like that badges are needed to get to the companies. It really makes you feel safer. On the fun side, during Christmas they hire live music and have a beautiful tree in the lobby. As for the surrounding area, it is within walking distance to Bart, is next to Century 20 Movie Theater and is surrounded by many eateries such as Subway, Starbucks, Beach Burrito, 88 Rice Bowl, Kome Sushi Buffet, Tomo Sushi and Teriyaki and Cold Stone Creamery. They also have two very large parking garages. I also appreciate that they promote blood drives. It makes me feel like they have a connection to the community.

We recently purchased a house and the seller used this office for escrow. We closed and recorded…read moreon the intended day, but there was a distinct lack of communication and repeat issues. Prior to closing we requested a copy of the draft deed, which contained both misspellings in our name and misstated how we intended to take title. We immediately sent Chicago Title our corrections that same day, Tuesday. The mobile notary arrived Friday morning and the documentation provided had the same uncorrected errors. Not a showstopper, but annoying. We did not get an estimated final settlement statement from Chicago Title until that same Friday morning, when we signed our documents. We then immediately called our banks to initiate the wires (about 8:45 am Pacific time). We acted as soon as we could based on when Chicago Title provided information, which seemed to be enough time for a Monday recording. However, we proceeded to receive several emails over the course of Friday afternoon informing us that they had not received our second (smaller) wire. We provided Chicago Title the information we had, and asked them to confirm when they received our second (and final wire), which they did not do. Nor did they tell us that our lender needed to provide additional interest over the weekend, or why. On Monday we were informed the funds were released and the documents sent for recording. We requested to be made aware of when the documents were recorded so we knew when we could get the keys. No response. Our agent had to text Chicago Title inquiring if the deed and deed of trust were recorded so we could take possession. After recording we requested a copy of our grant deed, deed of trust, and the actual final settlement. We initially only received our deed of trust. We had to follow up to get our grant deed and again to get our final settlement as buyers. They did, however, send us the sellers' final settlement for some unknown reason. The seller chose this escrow company and maybe they have had better experiences in the past. For us as the buyers, this office was a black hole of information. At no point did we know where we were in the process despite frequent requests for updates. The only time we got proactive communication was when the escrow office wanted updates on a wire. Once they presumably received the wire, Chicago Title went back to radio silent. Would not be our first choice in the future.

Be super cautious -- my case is a basic re-fi gone wrong. Chicago Title did not keep their promises…read moreregarding my title and the county. Getting them to address their error has been painful and frustrating. There are other title companies out there.