Working with Nero was great from start to end. As first time home buyers, the process was somewhat…read moreintimidating. Navigating all the different organizations and requirements along with the hundreds of pages of documents was made infinitely easier knowing that Nero was always available to answer our questions. Nero also gave us the distinct impression that he genuinely wanted to help. He went above and beyond in making sure everything went smoothly, even outside of his direct responsibilities as a realtor. For example, when one of the inspectors couldn't find access to the crawl space, Nero took time out of his day to come to the property and find it himself. This is just one of the many examples which made us feel that Nero truly cared. We will definitely be reaching out to Nero again if we, or anyone we know, needs a realtor in the future. I cannot recommend him enough!

I've worked with Nero on several transactions-- I can't recommend him enough! He is organize,…read moreextremely communicative, and brings key insights to the table.

We had the absolute pleasure of working with Kevin Cruz and the Kinetic team on our client's…read morelisting in Fremont, and they did an outstanding job. They didn't just put the home on the market. They stepped in, fronted the renovation costs, and managed the entire process from start to finish. Because of their hard work and smart approach, our client was able to showcase the property in its best light and walk away with stronger proceeds. Kevin and his team know exactly what improvements make a difference, and they handle everything with professionalism and care. If you want a team that goes above and beyond to get results, Kevin Cruz and Kinetic are the ones to call.

We recently closed escrow on a house we sold in Daly City for a great price. Thanks to the guidance…read moreand experience of Kevin Cruz and his Kinetic Real Estate team, our house was quickly sold without incurring any renovation costs. Surprisingly, before the house was even listed on the market, we got a great offer just two weeks after we signed a contract with Kevin. This shows how well-connected and experienced Kevin and his team is with both buyers and sellers of properties in the Bay Area/Daly City market. We were very impressed by his presentation of showcasing the property to gain maximum exposure to both online and visiting buyers. As our realtor, Kevin was in constant communication throughout the entire process and we ended up getting the best deal possible. Selling a home has never been so well-organized, convenient and satisfying. I highly recommend and compliment Kevin and Kinetic Real Estate for an outstanding job!

Been working with Jorge and his team for almost 5 years and decided I need to call out another…read moreexperience of fantastic customer service. I am a seller and I had a client who had a very short time frame to get everything done before having to go bank to China. Jorge made himself available to me and helped with many of the details to help us get everything done on time and the client back home on time. Thanks to the whole team. They are awesome!!!

I want to share my experience with Jorge Gutierrez from USA National Title, not as a client, but as…read moresomeone who found themselves needing help and got lucky. I had a pile of documents about my property and, honestly, I had no clue what to do with them. I'd just turned eighteen, so everything felt new and pretty overwhelming. When I reached out to Jorge, I didn't expect much, but right away, he made me feel comfortable. He patiently explained everything, went over each document, and made sure it all made sense to me. What stood out wasn't just how clear he was, but how much he listened. Even though I wasn't officially his client, he treated me with real care and respect. You could tell he genuinely wanted to help, no matter who you were. We really need more people like Jorge these days. People who'll slow down, pay attention, and actually help you out. He made a big impact on me, and I hope I get the chance to pay that forward to someone else. Thanks, Jorge, for stepping up when I needed it. You made a tough situation easier, and I won't forget it.

Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

I think a 4 1/2 star review would have been more appropriate so I would rate OWN very good. We…read moreengaged Wilson and his team at OWN to sell our home in Millbrae. We interviewed three realtors and we selected Wilson because we agreed with his vision as to how to prepare our home for sale and his assessment of current market conditions. We were very pleased with the decision as we found out that Wilson has a strong team to support the preparation and sales process. A project plan was developed months in advance and for the most part all deadlines were achieved. Luis (contractor) and Priscilia (coordinator) prepared the house for sale on time and on budget. The staging firm did a great job in presenting our home. When necessary Wilson was alway available to answer our questions. The Open Houses took place as we planned months in advance and we were given an update at the end of each weekend. When offers came in Wilson and Cathy (Experttcs) helped us navigate through the negotiation process until we accepted a bid that met our target. We were then introduced to Michele (Director of Ops) and Aldolfo (escrow officer of WFG Title Co.) to guide us through the closing process. Their assistance made the paperwork burden as painless as possible. We were happy with the entire process and impressed with how the Own Team worked together to get the job done. We deducted a 1/2 star because the lateral sewer work mandated by the city was delayed for weeks because the plumber that OWN uses was not available. This caused a delay in closing. My recommendation to OWN is to expand the list of plumbers the company can use. Also, we were assigned an original coordinator with whom we did all the pre-planning. However, when execution time arrived we discovered she left the company. Thankfully Priscilia stepped in and everything worked out fine.

There are great real estate agents, and then there are those rare individuals who fundamentally…read morechange what is possible for their clients. Janice Lee is one of those people. I genuinely believe that without her, we would still be searching for a home in San Francisco. When we decided to move to San Francisco, we were entering one of the country's most complex and competitive housing markets with very little knowledge of the neighborhoods, pricing strategies, or unique buying practices. We also needed to move quickly. After contacting several realtors, Janice immediately distinguished herself. She called us almost instantly and spent 40 minutes patiently explaining the market, answering our questions, and helping us understand our options. Before we had even met her, she had already demonstrated a level of expertise, generosity, and genuine care that we hadn't experienced elsewhere. What followed was nothing short of exceptional. Janice possesses an extraordinary combination of deep San Francisco real estate expertise, strategic judgment, relentless dedication, and genuine personal investment in her clients. When we traveled to San Francisco, she personally picked us up and spent extensive time showing us homes, explaining neighborhoods, and helping us understand what our budget could realistically afford. She listened intently, quickly understood our priorities and lifestyle, and developed an almost instinctive sense of which homes would be right for us. She didn't waste our time showing us houses that merely checked boxes. She helped us identify places where we could truly envision building a life. What sets Janice apart most is that she approaches buying a home with the same care and discernment you would want from someone making the decision for themselves. She wasn't focused on simply finding us a house or closing a transaction. She was determined to help us find a home we would love, feel proud to own, and know represented a sound financial decision. Her honesty was invaluable. She told us when a property was worth pursuing, when it wasn't, and why. Her extensive experience with renovations and remodeling allowed her to see beyond appearances, identify potential concerns and opportunities, and help us evaluate a home's true value. She respected our budget, never pressured us to compromise, and consistently prioritized our long-term interests over the immediate sale. We never questioned whose side she was on. Her responsiveness and attention to detail were equally remarkable. Janice was consistently several steps ahead, often having disclosures and property information ready before we even requested them. When we couldn't tour a home in person, she arranged video walkthroughs. When we needed financing guidance, she connected us with an exceptional mortgage lender. Her support team was wonderful, but Janice herself remained extraordinarily accessible and personally involved throughout the entire process. No matter when we reached out, she was almost always immediately available. She anticipated what we needed before we knew to ask. In a market like San Francisco, where timing, preparation, and sound judgment can determine whether you secure the right home, Janice's expertise is an extraordinary advantage. She didn't simply guide us through the process; she educated us, empowered us, and positioned us to make a strong, competitive offer with confidence. We never felt like we were navigating the market alone. Equally remarkable is the way Janice treats people. Regardless of budget, she makes you feel as though you are her most important client. Her patience, integrity, warmth, and unwavering commitment are rare. And unlike agents whose involvement ends at closing, Janice continues to be an invaluable resource, connecting us with trusted professionals for home improvements, repairs, and everything that comes with settling into a new home. The true measure of an exceptional realtor isn't simply whether they can help you buy a house. It's whether they help you make one of the most important decisions of your life with absolute confidence that your interests came first. Janice does exactly that. Looking back, I cannot imagine having gone through this experience with anyone else. Without Janice, I sincerely believe we'd still be searching, uncertain about our options and potentially compromising on what mattered most. Instead, we found a home we genuinely love, are proud to own, and feel confident was the right purchase for us. That difference is immeasurable. If you're searching for a San Francisco realtor or buyer's agent, Janice Lee is the person you want representing you. Her knowledge, integrity, judgment, and dedication set a standard that few professionals could match. She doesn't simply help people find homes. She helps them make decisions they'll feel good about for years to come. We are profoundly grateful to Janice, and recommending her is the easiest recommendation we could ever make.

Janice is not just a realtor, she's a great strategist! She helped us buy our new home and sell our…read moreprevious one, and we couldn't be happier with the prices we got on both. Her knowledge, smart strategies, and dedication made the entire process so much easier. She truly looked out for our best interests. We highly recommend Janice to anyone looking to buy or sell a home!

Kevin Ho was amazing in helping us buy our first home! We were competing against multiple offers,…read moreand the tenant-occupied property added extra challenges. When unexpected issues came up, Kevin communicated with everyone involved, and found solutions that kept the deal moving forward. He was always responsive, patient, and made us feel that our best interests came first. His market knowledge and negotiation skills were invaluable in getting our offer accepted. We're incredibly grateful for Kevin's help and couldn't recommend him more!

This real estate agent talks a big game, but in my limited experience, he is just like the rest…read more Mostly oriented around money and not willing to take on harder situations!! Run of the mill real estate agent, in a very hot market, in my personal opinion.

We were lucky enough to land Daniel Smith as we embarked on a housing search in Pacifica, CA…read more As he is local to the area, he has immense knowledge of the Pacifica market. We hit on our second outbound offer through Daniel. His market knowledge was spot on - each house went for the exact range that he shared with us. He was able to show us a wide array of houses for our price point. We ended up landing the best fit for us and couldn't be more thrilled. We were able to operate in today's market through strong organization, communication, and speed. Daniel worked effectively within our limited bandwidth to see houses and we were able to close in less than a month of viewing houses. Our luck didn't stop there, as he has had great contacts for lenders, insurance companies, electricians and more tailored to our Pacifica home. I highly recommend working with Daniel, if given the opportunity in the Peninsula or San Francisco markets.

Rented my condo in SF very quickly. Super profesional. The best thing about Daniel is that he…read morealways picks up the phone and replied to emails fast!

They had a home for rent listed on Zillow. I sent a request for a tour through Zillow. I then…read morecalled the number in the listing and left a message. Never received a reply from either channels. Then the listing is taken off the real estate sites. If the home was rented, a response to the inquiries should be considered. I consider this unprofessional and honestly, seems like sketchy business. I was unable to locate any website with other property listings or anything else substantial for that matter for "SNC Property Management." Seems to me like it may be a ruse.

My wife and I Rented our last house through SNC before we finally bought a home. The communication…read morewas great and responsive. I'd rent through them again.

Continuation: The…read moreshort Filipino security guard ordered me with a loud voice that I need to leave the premises now without even greeting, investigating or asking questions. He said they do not allow people to do something to their car like wiping or cleaning. Then they falsely accused me of being in the DC garage before. I responded that this was my first time. I was in the Genesis garage a month ago. I was just waiting for my family and wiping my car. I'm quiet here and there were no cars around me. I'm not doing anything wrong. I'm just waiting for my family. Then his partner escalated more by accusing me that I had a weapon the first time he met me. I asked him what kind of weapon? You did not call the police a few weeks ago the first time we met in the Genesis garage where you falsely accused me of possessing a weapon because you were not certain of what you saw. Why were you guys so aggressive and harassing me instead of being reasonable and showing customer service skill? You are not in a combat zone. Plus I'm on your side. I don't understand why you are escalating the situation. I'm just waiting for my family from the theater and wiping my car. Then while I was about to leave, the Filipino security guard called 911 police and reported me of possessing a gun which he or no one ever saw a weapon. They were really trying hard to escalate the situation against a calm US veteran, who dedicated his life in protecting our freedom and liberty and quietly parked in an open to.public garage. These two allied security guards won't even let me wait for my family and wipe my car peacefully. And even falsely accused me of a weapon and called the police. These allied security guards are tyrant and dangerous! They were trying to get people hurt, arrested or ruined a life ONLY because I was wiping my car while waiting for my family peacefully in an open to public garage. That's absurd! I calmly left the premises without any incident. Then about 10 Police officers came to my place because of an allied security guard's false claim and accusations. I educated the responding police officers how not to escalate and overact in a situation. They all left within 10 mins without any incident except for one aggressive knucklehead officer who doesn't understand trespassing. Those two allied guards were horrible and dangerous. They escalated the situation for no reason at all and falsely accused a US veteran who sacrificed so much for serving our country just because he's quietly wiping his car while waiting for his family from the theater in an open to public garage. THAT'S RIDICULOUS! I don't understand why would allied universal who has a great reputation hires these kinds of dangerous and overly aggressive guards. Those 2 guards are dangerous to the theaters customers. UNBELIEVABLE!

Pacific Plaza is a great place to have an office. I've only dealt with their security, maintenance…read moreand cleaning team but they are all great. The security team is really friendly and I feel they actually care about their tenants. They also say hello to the regular employees and that shows that they pay attention to who is entering and exiting as well as their great customer service. I like that badges are needed to get to the companies. It really makes you feel safer. On the fun side, during Christmas they hire live music and have a beautiful tree in the lobby. As for the surrounding area, it is within walking distance to Bart, is next to Century 20 Movie Theater and is surrounded by many eateries such as Subway, Starbucks, Beach Burrito, 88 Rice Bowl, Kome Sushi Buffet, Tomo Sushi and Teriyaki and Cold Stone Creamery. They also have two very large parking garages. I also appreciate that they promote blood drives. It makes me feel like they have a connection to the community.

We recently purchased a house and the seller used this office for escrow. We closed and recorded…read moreon the intended day, but there was a distinct lack of communication and repeat issues. Prior to closing we requested a copy of the draft deed, which contained both misspellings in our name and misstated how we intended to take title. We immediately sent Chicago Title our corrections that same day, Tuesday. The mobile notary arrived Friday morning and the documentation provided had the same uncorrected errors. Not a showstopper, but annoying. We did not get an estimated final settlement statement from Chicago Title until that same Friday morning, when we signed our documents. We then immediately called our banks to initiate the wires (about 8:45 am Pacific time). We acted as soon as we could based on when Chicago Title provided information, which seemed to be enough time for a Monday recording. However, we proceeded to receive several emails over the course of Friday afternoon informing us that they had not received our second (smaller) wire. We provided Chicago Title the information we had, and asked them to confirm when they received our second (and final wire), which they did not do. Nor did they tell us that our lender needed to provide additional interest over the weekend, or why. On Monday we were informed the funds were released and the documents sent for recording. We requested to be made aware of when the documents were recorded so we knew when we could get the keys. No response. Our agent had to text Chicago Title inquiring if the deed and deed of trust were recorded so we could take possession. After recording we requested a copy of our grant deed, deed of trust, and the actual final settlement. We initially only received our deed of trust. We had to follow up to get our grant deed and again to get our final settlement as buyers. They did, however, send us the sellers' final settlement for some unknown reason. The seller chose this escrow company and maybe they have had better experiences in the past. For us as the buyers, this office was a black hole of information. At no point did we know where we were in the process despite frequent requests for updates. The only time we got proactive communication was when the escrow office wanted updates on a wire. Once they presumably received the wire, Chicago Title went back to radio silent. Would not be our first choice in the future.

Be super cautious -- my case is a basic re-fi gone wrong. Chicago Title did not keep their promises…read moreregarding my title and the county. Getting them to address their error has been painful and frustrating. There are other title companies out there.