Always a good meal. Took Justin's advice and went with the meatball and chicken parm subs. We will definitely order those again - delicious!

Drove to Prime Pizza on Saturday 6pm and was lucky to find a spot. The place was busy and made my order. The wait took 40 minutes. Good thing they text. Service was ok. Chicken pizza was good. Garlic knots were ok. The lemon pepper wings were probably the best of the three. Nice flavor but it's no Wingstop and prices are a bit steep. I suppose NY style pizza isn't my thing. I still prefer Lilit Bakery's pizza the best. read more

This was my second visit to Prime Pizza in Valley Village. After my last review, where we had an issue with our Sicilian pizza being raw in the middle, I received a fantastic email from the area manager inviting me to come back. Today felt like a great day for takeout, so my sister placed the order and I stopped by at 4:30 PM on my way home. We ordered a half and half pepperoni and sausage pizza, a vegan sausage pizza, meatballs, and a couple of dough knots. The food was excellent. The pizzas were cooked perfectly this time, my girls were really happy with theirs, and my vegan pizza was absolutely out of this world. Everything tasted fresh and well prepared. Pickup was okay. I arrived at 4:30 PM and the order was not quite ready. I was told it would be about five minutes, and after waiting around four minutes, my order came out. I would call that a win. There were quite a few people waiting for their food, and this is where the experience still feels a little awkward. Everyone ends up standing in front of the counter with no direction, no conversation, and no sense of what to do next. It feels like a missed opportunity to offer samples of dough knots or Italian ice, or even just a friendly check in. A little engagement would go a long way. Today there were four other people doing exactly what I was doing, just standing there waiting. It is one thing to wait, but it is another to feel like the interaction is incomplete. A bit more communication or warmth would make the pickup process feel much more welcoming. That said, the pizza was excellent, and that is ultimately what matters most. After two visits, I think I have just come to accept the awkward greeting and the uncertainty during pickup because the food itself is consistently great. read more

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I have been waiting for this Prime location to order for months while I saw it under construction. This took the place of the old Pizza Hut location so there's a bunch of parking available however this place does get busy so parking fills up QUICK. There's only outdoor seating available if you want to dine in w/ your pizza so be aware for summer temperatures + definitely need mosquito repellent. I ordered my Vodka Pizza (5/5) online on their website in advance for carry out and pick up was seamless. I went inside and told them my name and they immediately brought out my pizza. It's definitely a slightly pricier pizza place than more others but I did really enjoy this pizza and I think a Vodka pizza is a little unique so I didn't mind. read more

I used to go to the original Prime Pizza location, but this Valley Village spot is so much easier for parking that it's become my go-to. Grabbed a quick takeout order: a slice of the white pizza, a slice of the vodka pizza, and a garlic knot. Both slices were really good, but honestly the garlic knot stole the show. I'd come back just for those. Same Prime Pizza I know and love, minus the parking hunt. Next time I'm ordering a bag of garlic knots. read more

Prime Pizza - Plenty of outdoor seatings - Pizza Near Me - Valley Village, California

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I ordered the following through their app to take out... Vodka pizza slice: Good White pizza slice: Good Bolognese pasta: Very good The app told me the food would be ready in about 45 minutes, so I went a few minutes earlier. My pasta was ready, but my pizza slices were not. I was a bit disappointed the pizzas were lukewarm when I got to my friend's home who lives nearby. They had a lot of customers picking up orders and a lot of workers there on a Saturday night, but they seemed a little disorganized to me. They only have outdoor seating with a giant screen tv and one unisex bathroom. read more

Prime Pizza - White pizza and Vodka pizza - Pizza Near Me - Valley Village, California

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(Tookout 05/30/26 SA @ 11:00am): It was prime time for their pizza during this grand opening event! Valley Village welcomed Prime Pizza's newest location with a celebration, and the crowd came out in support. I was familiar with their original Fairfax location because of various production work in the area when their food was catered in. Founded in 2014 by Zak Fishman and James Starr for the purpose of bringing authentic 20" New York-style pizza to Southern California, they were known for their large foldable slices and square "Grandma pies" while they pride themselves on fresh dough, Grande cheese, and Stanislaus tomatoes. With hot subs, baked pasta, salads, and garlic knots, a full meal could be had. Was their pizza ready for prime time in the San Fernando Valley where there already was a glut of parlors!? PURCHASE(S) 18" Cheese Pizza Slice (COMP): Made with tomato sauce, mozzarella cheese, and extra virgin olive oil (EVOO), the thin crust was slightly crunchy with a light layer of sauce and somewhat chewy stretchy cheese, it was piping hot, delicious, and went down easily - yummy! Garlic Knot (COMP): Brooklyn-style garlic goodness served with marinara sauce, I loved these bready garlicky puffy treats that I always had to order if I saw them on the menu. Thankfully, we got one for free, and it was lovingly loaded with dripping garlic bits and oil, pesto, and parmesan - awesome! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=qszk381ipLzMAmJjdu7ZwA Sicilian Square Slice ($3.00; Reg. $5.25). Made with mozzarella cheese, ricotta cheese, pesto, and crushed tomatoes, this was hot with a somewhat airy lightly burned crunchy semi-thick crust and flavorful plentiful toppings, this was a delicious Detroit-style pizza! Spicy Pepperoni Square Slice ($3.00; Reg. $5.75): Made with mozzarella cheese, spicy tomato sauce, pepperoni, calabrian chili, and parmesan cheese, this was equally hot with a similar crust plus a ton of spicy pepperonis in every bite - wonderful! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=qq20c6w73Ex9UUY3T7g9CQ 6pc Buffalo Wings w/Ranch Dipping Sauce ($13.00): Six fried wings tossed in a medium spicy Buffalo sauce with your choice of ranch or bleu cheese on the side, these were on the smaller size, minimal meat, and a touch of crispiness, I was a bit disappointed at about $2.00/piece. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=GKOxfUQWLU3CANoa0lsIdg SERVICE A large jovial team was out walking the long line, handed out food samples, answered any questions, assisted the handful of vendor booths, and excitedly worked inside as they took food orders, etc. It was an exciting festive time and everyone was all hands on deck - congratulations! PARKING (FREE) Their private sizable lot was used for grand opening activities https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=5tJZMGmu2RNFmb7GCvKXXA but definitely had ample space any other day. Otherwise, there were plenty of timed spots along the main drag of Whitsett Ave. and all surrounding residential streets (I parked about a five minute walk away), so make sure to read all posted signs carefully - 'nuff saud. ATMOSPHERE, DÉCOR, AMBIENCE A simple layout of an order counter, a couple pizza display cases, framed sports pictures on the wall, and an easily legible menu up on the wall behind the counter while a covered outdoor patio with sufficient communal bench seating. Plenty of natural lighting entered through the front doors and the outdoor patio while various electric ceiling and sting lights filled in the rest. There were no TVs while for the event there was a DJ https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=gcMy5O20GFAJpqW-QT9QkQ spinning the tunes. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=88jhU-58721ZCLNs2FfgdA ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I wish all the best for Prime Pizza's Valley Village location. There's plenty of competition in the area (Jo Peep's NY Pizza was right across the street and has been in the neighborhood since 1975), so as long as they can differentiate themselves, they should be fine. I enjoyed the pizza and garlic knot, but I'd pass on the wings next time. The menu was limited to some creative pies and accompanying items to round out a meal. The prices were relatively comparable ($28-$32/pie). And, the service was easy, quick, and straightforward. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $26.00 BEFORE any discounts/tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS read more

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We were in the area shopping and saw this place is now open! There was a steady stream of people just coming for pick up pizza on a weekday evening. We got some slices. The square slices were pretty tasty: we got pepperoni and Sicilian and they had the right amount of sauce:cheese:toppings. Plenty of outdoor seating and parking. read more

Prime Pizza - Square pepperonis and Sicilian pizza and bbq chicken slice - Pizza Near Me - Valley Village, California

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Decided to stop here for lunch, as it's new & I am always seeing people sitting on their patio. The staff was great & didn't push us to order while we decided. We finally ordered 1 pizza, 1 gluten free pizza & 1 Caesar salad - which set us back about $80 - already a little sticker shock. They don't have varied sizes of pizza, which we are used to, so don't expect to order a small or medium. They do, however offer slices, unless you want gluten free, then you have to get a whole pie. They have thin crust & "Brooklyn" square thick crust, which is absolutely NOT a crispy crust true Brooklyn pie...... I would not bother with a salad here again. A little pricey for something that looks like it came from the prepared food fridge at the local supermarket; however the lettuce was crispy & the dressing was decent. The flavor of the pizza is decent, not the best but certainly not the worst we've had. Tomato sauce was a little flavorless & while the gluten free crust was great while it was hot, when it started to cool it did get a little gummy. They have sandwiches, pasta, salad, wings & sides on their menu as well, but we didn't try any of them. Glad we tried it, but there are so many better pizza places in the valley, in my opinion. read more

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Was very happy to see Prime Pizza move into the neighborhood. It came well recommended by friends who lived near other locations. Ordered a large veggie pizza and was not disappointed. I like a thin crusted pizza with light tomato sauce versus the thick crust heavy sauced pizzas. The veggie is a great combination of mushrooms, garlic, peppers, kale, and radicchio making interesting flavors and as healthy as a pizza can be. I did pickup and it was ready right when the online app said it would be. I'll definitely make Prime Pizza a regular on my meal rotation. read more

Drove by and stopped by for lunch at this fairly new location. Private parking lot is great for me. Son ordered 2 slices of cheese and I ordered 1 slice of Spicy Pepperoni and 1 slice of Sicilian. Overall the food is good. Good atmosphere and customer service. Nice location for an outdoor eating with friends or family. No inside seating. Only outdoor seating. I was outside and slice was slightly cold. They gave me an additional hot slice. Thank you! Cheers!~ read more

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I first became familiar with Prime Pizza through their Burbank location and recently had the chance to try them again at Pizza City Fest, which reminded me why they have such a strong following throughout Southern California. Prime Pizza was founded in 2014 by Zak Fishman and James Starr and has built a reputation for serving authentic New York-style pizza with a California twist. Their dough is made with a blend of all-purpose and 00 flour and fermented for 48 hours, creating the perfect balance of a crispy yet foldable crust. They also use high-quality ingredients, including Grande mozzarella from Wisconsin and California-grown tomatoes. In addition to their classic round pies, they offer Sicilian and Grandma-style square pizzas, as well as gluten-free and vegan options. For this visit, I kept it simple and ordered a New York-style cheese slice. The slice was excellent; crispy on the bottom, flavorful, and exactly what you would want from a classic NY slice. I also ordered the garlic knots, which were absolutely heavenly. Soft, buttery, and packed with garlic flavor. They were easily one of the highlights of the meal. This location does not offer indoor seating, but there is a pleasant outdoor patio with about 10 tables available. Parking is also very convenient, with a dedicated lot and plenty of nearby residential street parking. Prime Pizza is definitely worth checking out. read more

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Prime Pizza opening in Valley Village is the best thing that's happened to our neighborhood since Vanderpump Rules. Yesterday was the grand opening in the old space where Pizza Hut used to be and this is a BIG upgrade. This location is at the corner of Whitsett Ave and Magnolia Blvd with a small parking lot and an outside dining patio. Prime Pizza does New York style pies (round and square) , subs, and pastas. You can also buy pizza by the slice and the pizza here is high quality. For their first day of business, they were expectedly busy but the customer service remained stellar. Having Prime Pizza in the neighborhood will hopefully help out our small businesses next door and across the street. read more

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The staff here was incredibly accommodating and kind. Ordered online three pies the night before my World Cup party. Needed them at 11am and Prime Pizza had them ready for pickup, on time, the next day. The tomato pie, meat Sicilian, and the well-done cheese were all fresh and delicious!! This place is the bomb. Great pizza, great service!! read more

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EPIC FAIL OF EPIC PROPORTIONS. Prime USED to be good when they made pizza, not cardboard. But now they're trying to be the new Dominos with a store on every corner, their quality, flavor, service, and value have PLUMMETED to embarrassing proportions. The pepperoni pie we got tasted like it was made last week. To compare it to Dominos would be an insult to Dominos. Then we made the horrible mistake of also getting a few slices. The spicy pepperoni Sicilian tasted stale. STALE! We each took one bite of the vodka pizza and found the experience of throwing the rest in the garbage much more satisfying. Seriously, with the amount of great pizza in this city, don't you f**king dare waste your $$$ here. read more

The service I received from Jack & Justin F was very friendly & knowledgeable about the pizza And I know I will be back for more of the thick crust grandmas pizza Yum read more

I thought this place would be as good as how some people would make it seem. That was not the case here. Got the supreme pizza and buffalo wings, came out to be like $48. The supreme pizza didn't have too many ingredients on it, with very few pepperonis. The pizza had big slices but with the few ingredients, the rest of the pizza was meh. The sauce taste a bit bland without the ingredients. Also the pizza crust was a bit over burnt. As for the wings, it was crispy but didn't have too much sauce on it. Idk about paying $14 for six wings that didn't have too much sauce on it. The ranch was different but in a good way. The staff was super friendly and didn't have too much of a wait time for the food. They have a nice patio sitting. Idk about $30+ on pizza. read more

Tried this place for the first time and loved everything, pizza, salad and even the cinnamon churro they have for dessert. Here's my only complain... Parking. How am I supposed to park there when it's filled with Uber Eats, Door Dash and other food delivery drivers taking all the parking spots? All they do is hang out in groups waiting for notifications of a delivery. Please do something about this. read more

Prime Pizza - Spicy Pepperoni - Pizza Near Me - Valley Village, California

I had a great experience with this restaurant and wanted to recognize the outstanding customer service. Our order was missing two orders of wings, which was obviously disappointing, but when I called, Sarah went above and beyond to make it right. Sarah was professional, understanding, and genuinely cared about resolving the issue. She handled everything quickly and with such a positive attitude that it completely turned the experience around. Mistakes can happen anywhere, but excellent customer service like this is rare. Thank you, Sarah, for your kindness and professionalism. It was honestly some of the best customer service I've ever received, and because of that, I'll definitely be ordering from here again! read more

Prime Pizza - Pizza Near Me - Valley Village, California

This review is for the chicken buffalo slice This is all around perfect pizza slice for me. Honestly, I'm not a big chicken and bbq sauce fan on pizza but I got pizza by the slice which has limited choices... (it was vodka sauce, pepperoni, vegetarian market pizza, and thicker square pepperoni slices) so I went with chicken barbecue, and it's perfectly balanced with a hint of spice to balance the sweetness from the bbq. The crust is amazing. Holds up, nice chewiness and just how I like my pizza. I also tried the blue cheese dressing to dip and this is one of the better blue cheese I have ever gotten from a pizza place with real big delicious chunks of blue cheese. Now I want to try the wings with this dip! read more

Prime Pizza - Bbq chicken and blue cheese sauce - Pizza Near Me - Valley Village, California

We've ordered Prime Pizza from the Burbank location many times, and have always been satisfied. The pizzas we picked up from the Valley Village store were disappointing. The crusts were soggy, and there were not enough toppings. Plus, they screwed up our order. Perhaps it's just the newness of this location, but they need to do better. read more

Prime Pizza is a great option when you need a pizza quickly. The location is brand new, clean, and conveniently close to home. The pizza is good, and the service is fast, making it perfect for a quick meal. The only downside for me is that it's a bit pricey, but overall it's a solid choice when you're in the mood for pizza without the wait. read more

Pizza is good but service is always so bad. They will take your order but even if you are getting slices be ready to wait. Been here multiple times never changes. read more

Went last night around 7pm and the pizza has had me sick ever since. We made our order at the front and were told it will take a couple of minutes. We sat outside for about 20 minutes before an employee came out offering us a feee slice of pizza since our order had to start over due to the previous pizza not "being up to standards". So since they already gave us a few slices, we asked to have it packed to go once it's ready. We thought it was a nice gesture until later that night when I felt sick and realized that pizza slices we had were no good. Who knows how long they've been sitting out, or what "not up to standards" meant, because no pizza has ever gotten me this sick. This would've been 1 star but I'll give it another star for the service of the employees at the front who tried making the situation better. Who knows what's going on in the back, however. read more

Honestly I am super skeptical about new "chain" restaurants as Prime is becoming but I'm glad I took the chance. The service was quick and kind and for a new location they knew what they were doing. The pizza was very yummy! I got the family meal which comes with a large pizza, salad and garlic knots. (You essentially get the knots for free which is cool) The vibe in there is cool and I would def get pizza from here again. read more

1st up- JUSTIN is Top Notch!! Give Justin a raise!! The pizza is delicious! We ordered Supreme and a Square, the crust 10 out of 10. Don't get me started on the crust-chef kiss ‍ I couldn't get a photo fast enough before it was almost gone read more

Prime Pizza - Delish - Pizza Near Me - Valley Village, California

was recommended to try Prime pizza. went in last night tried the Vokda pizza. AMAZING!! Maria was a great help on helping me decide what slice i would be interested in!! cant wait to go back for anothwr slice!! :) read more

Pretty good pizza place, came during the grand opening - missed the free cheese pizza and garlic knots but got there for the $3 slices of pizza. Got the cheese pizza, the vodka, the white and the bbq chicken. Bummed they didn't have the Hawaiian on slice. Also shared the chopped salad and apparently you can't request more garbanzo beans (daughter wanted more). Overall this place was good - the vodka and white weren't my favorite. Staff was nice but I guess you can't tip cash. read more

Tasty. We ordered a round with 2 different flavors. We also ordered a square with 2 different flavors. It was good. I like the thicker square pizza. Sorry, I didn't take pictures because we picked the pizza up and brought it home. We were all starving! read more

Consistency is the order of business..consistently good! Couple that with Justin D's exemplary people skills and Prime continues on its journey to the pizza H o F! read more

GREAT customer service!!! shoutout to the guy with the long hair who was very attentive towards my mom and I. much love!!!

While the pizza is generally decent and I rarely have issues with the food itself, the customer service leaves a lot to be desired. Some staff members come across as rude, standoffish, and visibly unhappy to be there. During a recent visit, I ordered online and arrived only after receiving a text that my order was ready. An older gentleman at the counter told me my garlic knots would take another 10 minutes. I patiently waited, only to watch him eventually hand me a bag that had been sitting in the warmer the entire 10 minutes. He simply laughed it off, claiming he couldn't read the name on the ticket. This dude seemed like he was on something... As a separate note, management should consider putting up "No Smoking" signs. The last few times I've visited, the parking lot has been full of people (who appear to be delivery drivers) smoking non-stop. It completely ruins the atmosphere on the patio and takes up valuable parking spaces on busy evenings. read more

was super excited to try prime out after seeing it all over tiktok. overall very underwhelming, I spent around 50 dollars for a sandwich a slice and the garlic and cinnamon knots and a lemonade (that's with the tip). unfortunately the only thing served to me hot was the slice every thing else took almost 45 minutes to an hour to come out and it was all cold. only outdoor seating so expect A bunch of flies in your face. over hyped for sure but you gotta try everything once right? also I want to add I asked for a Togo box and was handed a sheet of foil and a small paper bag? very interestin.. read more

Prime Pizza - 4:54pm the rest came out at 5:30pm - Pizza Near Me - Valley Village, California

Amazing pizza , the best by far ! Blows every other pizza spot out the water , ordered a couple different slices to try them out and I couldn't even choose my favorite because they were all so delicious! Frenessi was a pleasure to speak with, really helpful as it was my first time here , will definitely be back! read more

Justin f should be Justin a+++ he's made us feel right at home and made some great recommendations lemon pepper wings with the mushroom pepperoni pizza was top notch loves what he does and sending good vibes as soon as you walk in thanks again read more

I was excited to try this new spot but disappointed with my ordered. I ordered half BBQ Chicken (contains jalapeños, and a half Peperroni. I asked if I could removed the jalapeños from the BBQ and add them to the Pepperoni side, but the manager, with attitude told me she couldn't do that without charging an extra fee. I found this unusual because the bbq side already included jalapenos, making the charge seem unnecessary. Because of this experience, I have decided I won't be returning. I had planned to revisit the place to create a vlog, but after this encounter, I have no intention of doing so. read more

Prime Pizza - Restaurant - Pizza Near Me - Valley Village, California

Had a wonderful experience here! Exceptional customer service from Robyn!! She is wonderful. Will be coming back!!

Tastes like an authentic Brooklyn slice, hallelujah. Finding anything remotely similar to New York style pizza is my white whale. The white pizza is PERFECT. That is so rare to find in California. Overall, great place to stop by for a slice! read more

Pizza is amazing, workers are nice and honest. We forgot our credit card and the workers brought it to us. They bring you the food. Outdoor tv and music is nice (only outdoor seating). I would definitely recommend eating here! read more

Not worth the hype!! Waited an hour for takeout, not delivery. Pizza was soooo salty! I have never had a salty pizza in my life!! We couldn't even eat it!! So disappointed! We're going back to Joe Peeps!! This is the valley Village location Also, we ordered it thin crust, and well done...it was neither! This wasn't even close to a NY pizza!! read more