I've had overall great experience with Therapy Services. The offices for evaluations are…read morecomfortable and private but you usually are only seen there for evals. Then it's off to the floor. They have most equipment needed accessible and some of their gear is more up-to-date than others. I've been in both aquatic therapy at the pool by the gym, and ortho PT which is upstairs. I prefer the pool to their therapy floor but only because there is a LOT of traffic there. If you are shy, or have anxiety about people watching you do therapy, you'll have to get over it or find another place. There is usually 5+ other patients on the floor at a time and a semi-connected gym. That is a part I wasn't big on. I've been in PT before and it was a smaller office location which I guess I prefer. They also don't offer some of the treatments as I had done in the past (like traction). I've had a lot of manual manipulation done here, I also did dry needling. I am one of those "5% patients" which means everything has to go slow or it just aggravates my injuries. They were accommodating to my needs. The dry needling...That was an experience. It was brutal to be honest and I assumed initially that I received zero benefit from it and honestly I'm still unsure because I took a short break from PT and also got a bit of rest, adjusted things and comfort seem to follow. But it could have been the dry needling treatment. The director who performed it on me was very nice and thorough. He had a couple of students assist in my assessment and did a bit of Q&A with them, which I didn't mind. As someone with Cervical Dystonia and Cluster Headaches I am kind of use to being a test subject. He was gentle and kind in his approach which I appreciated. The PA is okay, she could use some work on her bedside manner. You don't tell a patient "boy you're just broken!" as they lay on the table with multiple heat and ice packs needing to be applied along with eStim. It's just not helpful and is quite triggering considering the patient already feels horrible. She also gave me some misinformation about their gym and membership. Their billing department is horrible but that may also be Mercy in general as I've had issues twice now in two different offices but both were in regards to treatment being done here so I'm not sure who wasn't competent in billing and coding I'm currently working with them on the matter. I'll update once that is resolved. They do offer patient financial assistance for those who qualify which is a true blessing. I came to this hospital because of their mission and the way they approach care. I have my primary care physician here, my OB/GYN and my Physiologist (Pain Management Specialist) here as well so it's very convenient to be seen here by the whole team when needed. Central Scheduling is really not that great with Mercy. They seem to be short staffed and it shows. The wait time for some appointments are 3mo out which for someone who is in chronic pain, it's not helpful. Though getting in here wasn't too bad as my doctor at the Pain Management Clinic seemed to help things along, which I was very grateful for. The online system for contacting your provider works well IF you've seen the provider and they are listed as part of your team. Response time is generally good and questions are answered in detail 99% of the time. Their text messaging system is good because of my CD I sometimes have to cancel and it allows me to confirm or cancel without having to call in and waste time with scheduling. Their in-house (not central) scheduling is great btw. They do their best to accommodate my schedule. Overall it's a great hospital because of its providers, and I really like this location. This office is great because of my physical therapist. She's pretty awesome and caring. Great bedside manner and is very understanding.

Friendly & helpful staff. Adult & Pediatric therapy done at this location. Therapists I've met want…read moreto help and have been great with my kids. Looks aren't much, but the people make the difference.

A knee replacement is not an easy recovery. It's a hard surgery and only done when medically…read morenecessary, but if you find yourself with knee pain and have exhausted other options, Dr Jacob at OJRI is hands down the person to come see! I had a total right knee replacement in April and then my left done 3 weeks ago and I can't sing his praises high enough! He is current, and cutting edge, using technology to ensure patients have the best recoveries. I still have a ways to go to be fully-recovered, but I'm thankful to have found Dr Jacob and the OJRI team.

Dr. Paul Jacob performed a total knee replacement on me in April. I have received outstanding care…read morefrom my first visit for evaluation, through my surgery, my hospital care at Community Hospital, and my postoperative care. I have given out Dr. Jacob's card and bragged about my care to everyone who would listen. Dr. Jacob's staff and entire program is geared toward patient positivity and success. I am 100% pleased with my knee replacement which has been a life changer for me!

I just started going to PT for an MCL injury and I can tell you that I was amazed at how noticeably…read morebetter I felt after my first visit. I like the holistic approach and my Therapist, Kay, has been exceptional. Through the entire exam she was informative and gentle. I would highly recommend them.

Magic hands! Micah is gifted in manipulation/getting the body back in shape again. When my…read moreback/neck is hurting she gets me pain relief in minutes. I've been to chiropractors and osteopathic physicians for manipulation, but she is the best out of all of them. She fills up FAST so schedule now. Totally worth the time and $. Great personality and always a friendly smile. Her staff is super nice, and the clinic is cute and clean.

I have, unfortunately, had many different injuries that required physical therapy. Typically you…read morehave a standard experience- if you have been to PT you know what to expect. Taylor Physical Therapy is different. The staff seems truly invested in helping their patients. They aren't just going through the motions. They are innovative in their methods and it works. When I started as a patient I had difficulty walking my dog around the block. Now I'm feeling great and have even started to run again. If I ever need PT for anything this will be my one and only phone call.

I've been to Regional PT Edmond twice for rehab after shoulder surgeries. The staff is always…read morecourteous, professional, and is genuinely concerned about my wellbeing. Most importantly, I got great results. I went from little-to-no mobility in my left shoulder to full range of motion. We used a combination of exercises and stretching to restore my shoulders normal function. In fact, I still use at home a lot of what I learned from the staff at Regional to keep my shoulder strong and healthy. I highly recommend Regional PT Edmond.

I have MS and the people up at PT r very good, companionate, and care about ur health issues. I…read morewould highly recommend.

I twisted my ankle pretty bad 3 months ago and never did anything about it because I thought it…read morewould just heal itself (like it has in the past). But apparently, the older you get the less your body just "fixes" itself - go figure... I came here to help my ankle heal faster/start healing lol. The therapy center is big, spacious and fully equipped. I was assigned to the PT Jen and she was very sweet and knowledgeable. She helped me heal my ankle in 6 weeks and I am forever grateful. I'll be back next time I need any PT help but let's hope I don't need some anytime soon.

My hip surgeon recommended PT Central in Edmond. I have had numerous orthopedic surgeries and have…read morereceived PT at a number of facilities over the years. I must say without reservation that this was the best experience I've ever had - and the hardest I have ever worked post-surgery! I regained strength and agility to a level I didn't believe was possible at my age; what a life-changing improvement to my quality of life! Erin Hannink and Meg Robinson are exceptional. They were very careful to not exceed my level of ability during the healing process, yet they held high expectations as appropriate. Every minute of my time there was spent working toward self-improvement. The other staff (technicians and office personnel) were also very professional and attentive to my needs. I will most definitely return to PT Central in Edmond should I ever have a need in the future.

Running late for one hour and they didn't care about patients. Not organized and not professional.read more

I've been here with two different issues, a few years apart. Both times, Dr Hargrove has found…read morenon-surgical solutions for me, which surprised me each time. And I especially appreciate the very gentle Xray technician whose name I don't know. I'm happy that my chiropractor referred me here.

I would AVOID the Specialized Therapy side of this company AT ALL COSTS…read more (https://www.specializedpts.com) AT ALL COSTS. I was a client of Lisa (Melisa Stout-Herring) from 2017 - 2019 and now, after 4 years, she's decided to try to ruin my credit by having a collection agency come after me for BOGUS charges. I've had No Contact from her since 2019 and I got a hit on my credit report FOR THE FIRST TIME in February of 2023. Lisa said we could "barter" for her services. She had me work in her office, help with her IT, do consulting work for a possible website and she wanted me to help her scrub all her reviews off websites because, as she told me, "someone who she used to have a relationship with was upset with her." I'm wondering if that's what she's saying to someone now about my review. You might think I'm putting this review just because I owe her and I want her to get rid of my charges, but that's not the case. I don't want someone else to have Lisa work on them, or have them get "EXTRA" services for which they will then get collection agencies coming after them after 4 years of NO CONTACT. As for how Lisa was with the therapy, the fact that she's trying to destroy my credit and my ability to get a job or any future housing or cars, reduces whatever good she might have done.

Made my pain worse. They worked areas that were not painful before and then became very painful…read more Did little for why my doctor sent me to Physical Therapy. Lisa liked to brag, talked to me about another medical condition I have and was giving inaccurate information about what to eat or do for this. I have this issue under control with the proper specialist. Why was she doing this? This is not your area of expertise. And I was not currently having a problem with this at the time. It is just something I have to be aware of always when choosing what to eat. The main PT made me very uncomfortable personally by things she was doing and personal questions she was asking. I looked up what she said she was doing and found it has not shown in clinical studies any advantage. I stopped going to this clinic. I felt violated. Very awkward situation. The staff here is very nice and friendly but I hope they are aware of what the Head PT is doing. I would not recommend this place to anyone except maybe the medical board to inspect.