I've had overall great experience with Therapy Services. The offices for evaluations are comfortable and private but you usually are only seen there for evals. Then it's off to the floor. They have most equipment needed accessible and some of their gear is more up-to-date than others. I've been in both aquatic therapy at the pool by the gym, and ortho PT which is upstairs. I prefer the pool to their therapy floor but only because there is a LOT of traffic there. If you are shy, or have anxiety about people watching you do therapy, you'll have to get over it or find another place. There is usually 5+ other patients on the floor at a time and a semi-connected gym. That is a part I wasn't big on. I've been in PT before and it was a smaller office location which I guess I prefer. They also don't offer some of the treatments as I had done in the past (like traction). I've had a lot of manual manipulation done here, I also did dry needling. I am one of those "5% patients" which means everything has to go slow or it just aggravates my injuries. They were accommodating to my needs. The dry needling...That was an experience. It was brutal to be honest and I assumed initially that I received zero benefit from it and honestly I'm still unsure because I took a short break from PT and also got a bit of rest, adjusted things and comfort seem to follow. But it could have been the dry needling treatment. The director who performed it on me was very nice and thorough. He had a couple of students assist in my assessment and did a bit of Q&A with them, which I didn't mind. As someone with Cervical Dystonia and Cluster Headaches I am kind of use to being a test subject. He was gentle and kind in his approach which I appreciated. The PA is okay, she could use some work on her bedside manner. You don't tell a patient "boy you're just broken!" as they lay on the table with multiple heat and ice packs needing to be applied along with eStim. It's just not helpful and is quite triggering considering the patient already feels horrible. She also gave me some misinformation about their gym and membership. Their billing department is horrible but that may also be Mercy in general as I've had issues twice now in two different offices but both were in regards to treatment being done here so I'm not sure who wasn't competent in billing and coding I'm currently working with them on the matter. I'll update once that is resolved. They do offer patient financial assistance for those who qualify which is a true blessing. I came to this hospital because of their mission and the way they approach care. I have my primary care physician here, my OB/GYN and my Physiologist (Pain Management Specialist) here as well so it's very convenient to be seen here by the whole team when needed. Central Scheduling is really not that great with Mercy. They seem to be short staffed and it shows. The wait time for some appointments are 3mo out which for someone who is in chronic pain, it's not helpful. Though getting in here wasn't too bad as my doctor at the Pain Management Clinic seemed to help things along, which I was very grateful for. The online system for contacting your provider works well IF you've seen the provider and they are listed as part of your team. Response time is generally good and questions are answered in detail 99% of the time. Their text messaging system is good because of my CD I sometimes have to cancel and it allows me to confirm or cancel without having to call in and waste time with scheduling. Their in-house (not central) scheduling is great btw. They do their best to accommodate my schedule. Overall it's a great hospital because of its providers, and I really like this location. This office is great because of my physical therapist. She's pretty awesome and caring. Great bedside manner and is very understanding. read more

Mercy Therapy Services - Part of the "gym" and the ortho therapy floor - Physical Therapy Near Me - Oklahoma City, Oklahoma

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Friendly & helpful staff. Adult & Pediatric therapy done at this location. Therapists I've met want to help and have been great with my kids. Looks aren't much, but the people make the difference. read more

I hurt my back years ago and it was fine. I hurt it a few months ago so my doctor prescribed these visits. Everybody is nice and helpful

I have been undergoing rehab for a back and shoulder injury with PT Mike Evans since April. All of my visits have met a wonderful level of care and professionalism. My healing has been slow because of some underlying health issues, but Mike and his team work hard to make sure I am comfortable and progressing. The atmosphere and staff are positive and encouraging. They have a good array of equipment and a willingness to listen and document concerns, providing my physician with regular progress reports. Excellent care in all ways! read more