For reference this review is for the owners honesty, responsiveness, and accommodations. As a new homeowner, the worst happened to me in the midst of summer, my AC went out. I had looked around to find all sorts of quotes and Prime Comfort had the most competitive price. The owner was respectful with all my questions (as a new homeowner with no experience in central AC). He was very accommodating and extremely responsive. I unfortunately did not go with him because I had some personal preferences that he did not offer, BUT had I made my expectations known from the beginning I would have gone with him because he mentioned that he could have accommodated them. I unfortunately already committed to another company by the time I had mentioned this to him and I lost out on his expertise.
Caesar, if you're reading this, I appreciate all of your honesty and swift replies. Thank you. read more