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    Primark Stores

    3.5 (19 reviews)

    Primark Stores Photos

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    18 years ago

    Great value shop, much better layout now it has been refurnished, could do with better childrens range but great for all sorts of bargains

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    Review Highlights - Primark Stores

    A lovely selection of kids clothes and homewear, along with mens and womens clothing.

    Mentioned in 3 reviews

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    Fenwick

    Fenwick

    3.7(29 reviews)
    0.2 mi
    £££

    Fenwick is such a huge store! With an entrance on Northumberland street and one that opens onto The…read moreMonument as well as having other exits and entrances into different parts of intu Eldon Square...to say the least, I get very lost when I go in there. To confuse matters, there's also steps and stairs taking you here, there and everywhere! I much prefer Bentalls but I can say, Fenwicks does have a range of good name concession stands (which follow with the price tag), a make-up floor, some cute bits and pieces of stationary and randomly, some food joints which includes a sushi joint that kind of smells up the place. The layout is pretty confusing so I haven't ventured in too many times. There's wifi in here but you have to sign-up and it takes a while to be connected... The Christmas window this past year was pretty cool though (not sure if it was worth the queues or the aggressive shoving!) The building front from Northumberland street is a looker, if nothing else, Fenwicks can offer a visually pleasing building to admire.

    I love Fenwicks! It's a fantastic department store with everything you could need under one roof…read moreand my personal go to place for a cosmetics and clothes fix! Whether it be perfumes,international foods from the food hall or homeware products Fenwicks has it all. There's a great choice of places to dine too including an American diner and Cafe 21 for those who literally like to shop until they drop. Plus what a bonus!! Every Christmas time they unveil their Christmas window (which changes each year) and flood Northumberland street with the cheery sound of Christmas music!

    Photos
    Fenwick - Fenwick is housed in a beautiful old building

    Fenwick is housed in a beautiful old building

    Fenwick - The picture doesn't do justice to how large the store actually is!

    The picture doesn't do justice to how large the store actually is!

    Fenwick

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    Jules B

    Jules B

    2.9(10 reviews)
    1.1 mi

    Paid for next day delivery and when I contacted customer service they told me that this doesn't…read moreinclude weekends - which they hadn't stated on ordering. I ordered on the Saturday and it didn't arrive until the Wednesday anyway so had plenty of time to ensure next day but they were unsuccessful. Asked for a refund for delivery and customer service stopped responding. Very unprofessional.

    CONSUMER ALERT!! CONSUMER ALERT!!!…read more Unfortunately, Jules B has an ongoing and long term pattern of highly disconcerting and deceptive business practices. Sadly, (and per multiple online consumer reviews), numerous customers have been victim to Jules B's unprofessional, unacceptable, and unlawful merchant actions inclusive of their failure to issue rightful refunds and/or ensure delivery and receipt of purchased merchandise. Moreover, it appears that Jules B continues to demonstrate non-compliance with nationally and E Commerce designated policies and protocols specific to seller actions and consumer rights as well as a lack of "accountability" for shipment related issues and non-receipt of goods. Further, shipment and delivery related issues are the seller / sender's onus (not receiver's) whether in a customs setting, other shipment environment, or postal facility. Therefore, consumers are at risk for a problematic transaction with Jules B due to their disconcerting business practices, non-compliance with nationally designated and E Commerce seller policies, lack of merchant accountability, honesty, and integrity, and violation of consumer rights. Victims of Jules B unscrupulous actions and/or refusal to issue a rightful refund or take ownership for an undelivered shipment can initiate a refund request via their credit card company. USA based customers can also submit a consumer rights violation complaint to the Federal Trade Commission (FTC). (REFER TO ATTACHED PHOTO FOR JULES B RESPONSE TO MY COMMENTS) (4-26-23) Response to Jules B comments: Jules B disingenuous reply depicts their company's ongoing failure to take merchant responsibility for customer related issues inclusive of inquiring about significantly delayed delivery of a package allegedly going through a customs process. Furthermore, I was informed by a customs representative that it is the seller / sender's onus (not receiver) to initiate an inquiry into a problematic or delayed customs clearance. Additionally, the customs agent indicated that the package may have incomplete or missing merchant paperwork, a non-legible shipping label that was damaged in transit, and/or was lost in their system. Unfortunately, following my request to investigate this matter, Jules B refused to do so nor ensure the delivery of my order. Hence, Jules B's comment that there's nothing they can do while the package is in customs depicts their ongoing manipulative pattern of avoiding seller responsibility, unethical and unacceptable business practices, unsatisfactory customer service, and violation of consumer rights! Thus, I have escalated this matter to my credit card company and requested a full refund due to Jules B egregious actions and my continuing non-receipt of purchased merchandise. Date of experience: April 22, 2023

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    Jules B
    Jules B
    Jules B

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    Primark Stores - menscloth - Updated August 2026

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