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    Jules B

    2.9 (10 reviews)
    Open 9:30 am - 5:00 pm

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    Fenwick

    Fenwick

    3.7(30 reviews)
    1.3 mi
    £££

    Fenwick is a large department store, located in Newcastle city centre, it's spread over five floors…read moreand is one of the anchor stores at Eldon Square Shopping Centre. Fenwick as a brand has 8 locations across the country and was founded here in Newcastle Upon Tyne. This location is their flagship. The store has entrances on street level (Northumberland Street) as well as entrances from the mall. The store is open until 7 pm on most days, although opening hours can vary, this means they're generally open an hour later than John Lewis, which is the mall's other main department store. The store is fairly attractive, with modern and older parts and the selection again is reasonable. The renovation is starting to show which is ongoing to celebrate the store's 140th anniversary. The Food Hall area reminded me a little of a smaller version of Harrods, pricey for sure but they had a variety of items appearing to be high-quality, including some meats which looked of a fantastic quality. I much prefer the technology section at John Lewis nearby, however - although Fenwick for sure wins on the Food Hall side of things. 4*

    Thank you again to two great sales ladies Lindsey and Helen in the electrical department…read moredownstairs. I bought a magimix food processor, it wasn't a straight forward sale as I had to take it abroad. Lindsey and Helen really bent over backwards to help me find the right size, the colour I wanted, to wrap it well to take it on a plane ..... They couldn't have been nicer. A real pleasure in doing business with sales staff like that and they definitely make you want to shop at the store again.

    Photos
    Fenwick - Fenwick is housed in a beautiful old building

    Fenwick is housed in a beautiful old building

    Fenwick - The picture doesn't do justice to how large the store actually is!

    The picture doesn't do justice to how large the store actually is!

    Fenwick

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    Primark Stores

    Primark Stores

    3.5(19 reviews)
    1.1 mi
    £

    This branch of Primark is a fairly large branch of the "discount" fashion retailer, and it is one…read moreof two branches of the chain I visited during my trip to Newcastle and the North East of England in the Summer of 2017, this branch is a decent branch, albeit slightly smaller than my local store in Manchester, I did prefer it compared to Manchester, but still this branch isn't fantastic and is probably only the second best in the region, behind the branch at the intu Metrocentre in Gateshead. This store is located on Northumberland Street in a fairly decent location in the city centre of Newcastle Upon Tyne. The store is over four floors, with Women's on the Ground Floor, Mens in the "Basement" and a Costa Coffee store with the Kids range and Customer Services on the upper/second floor. The staff around the store seemed average, perhaps less helpful than other branches, however. A decent store in a decent location - hence the reason I'm struggling to rate this place, yet sadly due to some slight issues with product range, slight issues with service not being as good as other Primark branches and issues with the overall feel of the store in parts, the lifts also were an issue for me, I feel this store only deserves a medium to high two-star rating at best.

    This Primark is massive! I actually think it's the second biggest in the UK, after Tottenham Court…read moreRoad. It opened in 2012 to replace the old BHS and it has proven popular with Newcastle because it's always jam packed. The basement has the menswear department which is pretty large. I can always find something I like on this floor. The ground and first floors are both taken up by the womenswear but the second floor has the amazing Primark home section, accessories and a Costa, which you can head to if you want to escape the crowds of the main store. Even though it does get VERY packed, the store is very spacious, so it doesn't really feel busy. The escalator arrangement is complete and utter pants. You have to go to the other side of the store to get to the next one in the set, what rubbish! Also the elevators (even though there is lots of them) feel like they are always flooded with people. It has a good layout, it is pretty generous in size, mens department is big and it has a coffee shop, so what is not to like about Primark Newcastle?

    Photos
    Primark Stores - Strange building design

    Strange building design

    Primark Stores
    Primark Stores - Biggest Primark ever! It even has a cafe!

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    Biggest Primark ever! It even has a cafe!

    Jules B - menscloth - Updated May 2026

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