I needed a haircut about a month and half ago, maybe two months, so I Yelped salons and found Prima. Erin came highly recommended and I don't doubt her abilities because there are some positive reviews on here, but she may have been having an off-day when I came in. She was super nice but I can't give a star for that because that's not what this is about. I have long, straight hair and I wanted to keep my length mostly but add some shape to it or at least trim my bangs and have the front pieces blended. It looked great when I left the salon because she curled it and everything and it seemed fine. I was in and out in under 15-20 minutes. No joke. That's from the second that I parked my car until I drove away. The next day came around and my boyfriend noticed my hair was cut straight across in some places and was just oddly uneven. Imagine a staircase. Yikes. I noticed my bangs were also cut straight across at the bottom and it looked ridiculously choppy when I tried to style it. Another set of stairs. Yikes. I knew the first few days or even a week may be wonky. The hair can sometimes grow into the cut and look normal again. That never happened. It was already too late to go back and complain. I thought it was weird that the haircut was such a short duration but I tried to have some confidence; I regret not speaking up or coming back. So I had a crap haircut for a while. Finally got a good one at another salon this week so I'm thankful I found my regular hair person elsewhere. I'm a college student so it's already a struggle to pay for luxuries like an expensive haircut that's not from Great Clips or a school salon. So I paid around 60-70 after tip to hate my hair for two months. It is tough for me to trust people with my hair. One of the reasons why I didn't go back was because I lost confidence in the salon. It's almost traumatizing, haha. So, no, I didn't give them a chance to fix it. I didn't want it fixed by them and I know they weren't going to offer a refund, so it was a moot point. read more

This place is so cute! Everyone is a doll and they sell my favorite Kevin Murphy products here! Lots of cute hats and other things too.

I came to Prima Salon one day on my lunch hour to get my haircut. I chose Prima Salon based off all the great Yelp reviews; especially the review from my Yelp friend Winny S. Later I found out that my Boss' girlfriend also goes here, so I knew it was a great place. I called up and was able to make an appointment with Chelsea at 1:00pm on a Thursday to get my hair trimmed and my layers cleaned up. I am absolutely HORRIBLE in making haircut appointments, so I usually only go once every 6 months. Well this time it had been a YEAR so I was in desperate need of some pampering. The salon is nice and updated with a small waiting area with products for sale and about 6-7 stylist chairs in back. Chelsea was able to take me right back at my appointment time and immediately got to work. I'm not a big "talker" when it comes to getting my haircut, but Chelsea was very relatable to me and I had an easy time carrying on a conversation the entire time. I think she did a great job with my hair, and I am very happy with the refreshing cut I received. She didn't take too much off, and really listened to what I wanted done so it turned out like I had planned. Prices are a little on the high side, with my cut costing $60 plus tip, but since I only go to get my haircut once or twice a year, I don't mind paying the extra expense to go someplace which is conveniently located with a stylist I feel comfortable going to. I'll be back! read more

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The salon: Nothing particularly special about it. It's decorated nicely and everyone there is always friendly. They stock a good selection of product - my favorites are Bumble & Bumble gentle shampoo and conditioner and B&B Straight. They also have all the most recent gossip mags to read while your hair is processing. It's not a full service spa salon, so no manis/pedis/brow waxing/etc, just hair - kind of a bummer for the busy gal who likes to multi-task. My stylist: Veronica is awesome. I will let no one else touch my hair. (my only not-so-good haircuts in the last 9 years have been during her maternity leave.) She's amazing with color, and her haircuts look great both immediately after the cut and when it grows out. If you're looking for a good colorist, or if you have thick, unruly not-quite-curly-but-definitely-not-straight hair (like mine), I would highly recommend her. read more

Okay, FINE. Now that I book my appointments in advance for months... I'll tell you. Marisa. Marisa (Mare-ee-suh) is and has been my colorist for about 7 years now. If you're a blonde, she's a godsend - color stays buttery, hair remains healthy. If you want to vent and be validated about anything, she's got a great ear. If you want an amazing head massage while getting shampoo'd... well, she's a close second to Susan. ;) (For real, though. If Susan is there, hijack her and make her shampoo you. You'll thank me later.) Chantel and Veronica are also awesome colorists, Erin gives a great cut, and Michelle does special occasion/wedding hair - seen 'em all! read more

So, after my 2nd visit to Erin for my extensions (that's right, 2 visits in 1 week).... they are still falling out! Although she is nice and fit me in to put in the ones that fell out, more keep falling. I don't know about you, but it's embarrassing to me when someone finds a track of my hair on the ground!!!!! In her defense, she has never used the extensions I had in....but still. Isn't it common knowledge to make sure your products are compatible? The wefts weren't cleaned of old tape, which is visible even to the untrained eye. And when I went in to have them fixed it was a short appointment, now I wish she had taken the time to make it right. I am NOT new to the extension world.....and I will be exploring other options for my skin weft world. read more

I followed Jennifer Gilchrist to Prima Salon. I would have followed her wherever she landed in the area, so this review is about both her and the salon. First ... Jen. She's been doing my hair for over a decade. I drive two hours to see her, sometimes longer in traffic. You know how hard it is to find a stylist you trust, right? Well trust me, she's worth it. It's not because my hair is my crowning glory. It's because it's my frustration! It's thin and fine and doesn't do much of anything. Jen cuts it in a way that makes the most of it, is easy to style, and stays shaped as it's supposed to be over the weeks between cuts ... which is also important to me, since I travel a lot for work. Also, we all know that sitting in that chair can be boring. But Jen is easy to talk to, whether about her interesting adventures or whatever's going on in your own life. Now ... about the salon. It's convenient, there's plenty of parking, it's friendly. Plenty of current magazines when you're under the dryer for color! (No grody, disintegrating ones.) Friendly and quiet vibe. I hope that this is a good move for Jen -- with some nice new clients to add to her roster (just not toooo many -- save a Saturday spot or two for me, please!). If you're looking for a new stylist in the area, in a convenient location, I recommend Jennifer Gilchrist at Prima Salon. read more

I've been getting my hair done at Prima Salon, for years now. I'm always happy with the results. Great salon, with knowledgable, and friendly people working there. Good location, with ample parking, along with eateries, shops, and a Starbucks nearby. I have recommended this salon to friends, and have gotten many compliments on my hair. read more

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This was my first (and only!) attempt at finding a place in Sacramento which came by the way of a referral of a co-worker of my BF (say that five times fast). I called to see Chantel late last week and she was booked solid for two weeks, then on vaca for two weeks, then booked solid another two weeks after. I agreed to be put on the cancellation list and today at 11:30 I received a call asking if I could make a 1pm. Being unemployed has its advantages! I was nervous because no one else has touched my hair other than my guy down in OC for over 5 years, but with no reason or time to get down there lately it was time to find someone local. Not only is Chantel super friendly, sweet, and cute to boot - she really took the time to analyze and discuss my hair to let me know why certain options were better than others and how my hair would most likely react. We decided to play it a bit safe (but still play on the wild side) until at least next time when she has a feel for how my hair does. She knows her stuff and really made me feel right at home. She likes to give your hair multi-dimensions (that's how it is naturally right?), is very gentle and pretty much just awesome. The salon is nice and the people friendly. They do supply the entire line of Bumble & Bumble (I don't use it, but it seems worth a mention) and Kerastase if you're looking for it. As others mentioned they don't do waxing or any of the other 'side business'; and at least as far as Chantel goes she takes check, MC, and VISA (and I presume cash if you carry that with you). An excellent experience! No more stressing about where to go or someone random to try. She does book pretty far out, so don't save it for last minute - and I believe she said her hours are Tues, Thurs and Sat for the most part. read more

Prima is a nice place to get your hair done, cute, friendly, clean, nicely decorated salon with a great line of products including Bumble & Bumble and Kerastase. I've been seeing Marisa for just over a year and she's as good as they get. I haven't had a bad hair day since Marisa got her hands on me! She works Tuesday, Wednesday & Thursday, but honestly, all of the girls in there are amazing! read more

I'm new to the area and was hesitant to have someone cut my hair. After reading the reviews on Yelp, I decided to give Veronica a try. She was fabulous, made me feel comfortable, listened to my concerns about my looks and I left her looking like I was ready for the run-way! (At least my hair did!). Unlike the cite info, they do not take credit cards, so bring cash! She's worth it! read more

I've been seeing Michelle over at Prima for several months now and am having a total hair love affair! I have never loved my hair so much. I have to admit - I'm horrible at styling my own hair. I am completely inept with a curling iron and my hair usually ends up in a pony tail in an attempt to cover a bad hair day - everyday. NOT ANYMORE! Michelle has cut and colored my hair several times and it always turns out fabulous. When I told her I am hopeless with a curling iron but always wanted beachy waves, she gave me a tutorial while she was styling my hair and now I can do it by myself and I have the hair cut and color I admire on other people. Michelle does everything - keratin treatments (I have an appointment for that next week!), extensions (I've seen photos of her work and her work is masterful), hair color (covers up my gray perfectly), cuts (again, no bad hair days for me anymore!) and highlights (she did an ombre color on me that turned out so amazing - perfect for the end of summer). I've had her style my hair for my 40th birthday party and felt like a million bucks! She also does weddings, updos with cool braiding and fun stuff for prom and homecomings and is a make-up artist. She knows her stuff and has years of experience. She's also sweet and accommodating when it comes to making appointments. The salon carries all the great products - Bumble & Bumble, Moroccan Oil and Kerastase. The salon is clean and everyone there is friendly - no over the top trance music like some of the others I have been too. Easy to park - Starbucks is right there and that's always a plus! read more

Michelle is amazing. She did my hair and make-up for my wedding last year and did such a wonderful job. She is very easy to work with and seemed to understand the look i was going for. She is always on time and is just a nice down to earth woman. I continued to see her after my wedding. She does awesome high and low lights in my hair and great cuts! Go see her! read more

Avery is the best! He always goes over exactly what I want and even gives suggestions on what style will suit my face shape better:) very clean and friendly! read more

I've lived around this salon for most of my life but never ventured in until I met Jordi! She consistently gives me the look in going for even when I go in without much more than "I need something new." The salon is tucked into Arden Town shopping center at fair oaks and watt right next to Beach Hut Deli. Its a small, local flavor without being pretentious. And for the area their prices are great! They also have a super cute area where they sell jewelry and accessories... This is dangerous for a girl like me, but its all reasonably priced as well. Oh, did I mention they serve wine? That makes this one a happy camper! read more

I've been in search for a hair salon and stylist for the last 5 years since I moved to Sacramento and I'm here to tell you...I've found my place! I've tried several salons and several people and I just wasn't happy with the results. After 5 years, you would probably guess that this would probably be my last trial run. I called for an appointment and the receptionist put me down for Erin. When I came in for my appointment, I was greeted and welcomed warmly. The salon itself is extremely cute and clean. I was attended to right away. I was seated by one of the ladies and within a few minutes, Erin came right out. While she was doing my consultation, I told her my mistrials and errors within the past 5 years especially with the last person that cut my hair. My bangs were too short, I didn't get the A-line bob that I wanted, and it was just uneven. She understood what I didn't want and really took the time to tell me what would work. She was confident (especially since I also have curly hair), but not cocky. I have to say that I was a little scared, but I was open minded about what Erin could do. Throughout the whole appointment, Erin explained everything she was doing. Usually, you don't get that at all. The final result: GREAT HAIR! I love my haircut! So, if you have curly hair (or even straight) and need a good haircut...definitely come here! read more

Tried this place and got a haircut from Erin with my groupon. I have not had a haircut I like in a year (ONE YEAR OF BAD HAIR PEOPLE!!) and I didn't have high hopes. But I go in, tell Erin what I wanted, didn't even have a picture, and I have this Amazing new 'do! I couldn't be happier!! read more

Firs time coming to this salon and I was super nervous because it was my first time there and it was going to be a change of hair for me. I made the appointment the same day and I was able to come in in the afternoon. The salon is very nice looking and was easy enough to get to. My appointment was with Heather and there was no wait time at all from check in to my haircut. Heather was amazing! Made me feels super comfortable and was really good about talking me through the whole process. I went in for a fade and was really hesitant about it but Heather did a fantastic job and even gave me new ideas with what to do with my hair. The whole experience was awesome and I can't wait to try new things. Totally recommended well worth it! I love my haircut perfect for the summer weather! read more

I've been going to Prima for over five years and highly recommend their services. Erin is wonderful! She expertly cuts my coarse, frizzy hair and her color services never fail to look natural. I've also gotten a hair straightening treatment and loved it! Her prices are also very reasonable. read more

Marissa was wonderful. Just got a haircut here yesterday and made a same-day appointment. Will definitely visit again.

This place is great! I love all there products, including the huge salon size bumble to bumble products they carry! I get the thin curly hair shampoo and conditioner, the jugs last me a little over a year! Everyone is really nice and sweet. read more

I have been going to Prima to have Michelle cut my hair for about 2 years (at the suggestion of my daughters - who thought I needed an update). I not only found out that paying more than $9.00 is a good idea for a hair cut, but Michelle was able to work with my difficult hair and create a style that I have had strangers actually comment on what a nice cut. Since I am in my 60's that is very nice to hear - it doesn't look like old lady hair. She also cuts my daughters' hair - one comes all the way from Oregon. read more

writing this review a year after getting my hair done here however i will say i spent $200 to be absolutely nowhere near what i wanted. i was recommended to a stylist (cannot remember her name) by a coworker. i had dyed my hair darker and was looking to get lighter (obviously can't do it over night) so i made an appointment. i show up she doesn't really listen to what i have to say and starts bleaching. she has another client come in while i'm sitting which i thought was weird and it's like i'm an after thought the rest of the time i'm there. she offers a trim i say yeah and she legit cut half of my hair. you could visibly see the length difference (even my next stylist told me so lol). she then offered to curl and u said yes and she only curled the top layer of my hair (she was very clearly trying to rush me out). honestly did not feel welcome in the salon and the stylist seemed to only care about what plans she had after. also she gave me really bad early 2000's highlights which wasn't what i wanted at all. overall not a great experience i wish i remembered the stylists name. read more

Not an ordinary trip to the salon...Michelle gives dynamite cuts and amazing up dos. You'll want to hire her to blow out your hair every morning before work. Her talent extends beyond scissors and a dryer. She's brilliant with makeup application and a perfectionist when it comes to hair extensions. And let's face it.. half of the pleasure of getting a hair cut is the trip to the basin to have our hair washed. Michelle doesn't cut corners here with her indulgent scalp massage. Did I mention I moved to Santa Cruz 5 years ago and I'm still a client! She's irreplaceable :) read more

After years of bad hair color I'm so happy I found Michelle ! My hair color and highlights look amazing and natural . I love my long hair and I don't have to fight her over the scissors . My hair looks healthier than it ever has ! She also does a perfect ombré blending the dark into light . read more

Love this place! Had been trying out several different salons in Sacramento and finally found the salon that I love and will come back to. I use Chelsea and she is great. Each time I go I love my cut and it looks great months after I get it done. i would definitely recommend this place to everyone! read more

LOVE LOVE this place! This is a great salon! I have been looking around and trying several, and finally found this one! Am so happy! Fabulous haircut, the stylist was so friendly and really took her time, and did just what I wanted and more! Excellent customer service, everyone there was SO NICE! Products are great too! Kerastase! and Bumble and bumble. Definitely going back! read more

I've heard nothing but positive feedback in regards to Prima Salon. I once accompanied a friend to her appointment, at that time a valued customer, and was received warmly. I was taken aback this morning as my niece and I were totally ignored. Three stylists were busily tending their clients. I get that. Yet, each one looked over at and dismissed us, without as much as a smile, a nod or a greeting. One woman, a long haired gal, to her credit did cast a grin at the tutu clad 3 year old. We looked around the entryway at the items for sale and planned to purchase a few. After standing at the counter for more than a few minutes, two attendants observing and dismissing us once more, gave me cause not only to leave, but to create a Yelp account. I'm quiet certain with the talent these women are said to posses, they could muster out a quick, greeting. Perhaps I understand why my friend decided to switch salons. read more