One of the best companies I've worked with in a long time. Bryan and his team should have their own…read moreHGTV show, really. This is how it's done, customer serviicece waas beyond anything I've experienced and the artistry so appreciated. They love what they doo and it shows in thhe work! Will shout their praises! OUTSTANDING!

From the owner: At Master Deck Builder Cleveland, for 30 years we have set ourselves apart through the exceptional…read moreskills and dedication of our Master Builder, Brian. Unlike companies that prioritize bulk projects, we focus on each deck as a unique masterpiece. We pride ourselves on our commitment to quality over quantity. Every detail, from the choice of premium materials to the precision of our craftsmanship, reflects our dedication to excellence. Our specialization allows us to concentrate all our efforts on delivering superior results, ensuring that your investment in your deck yields a beautiful, durable space that brings joy for years to come. Picture the warm embrace of treated pine underfoot, or perhaps the sleek, modern feel of steel and aluminum. Maybe it's the maintenance-free elegance of composite decking that captures your heart. Whatever your vision, Brian brings it to life with a mastery that only decades of experience can provide. Brian's expertise isn't just in his hands; it's in his soul. From small, cozy decks perfect for intimate gatherings to massive, multi-level marvels, Brian can build it all. His versatility knows no bounds. Free-standing decks that create a secluded sanctuary, attached decks that seamlessly blend with your home’s architecture and even decks that seem to defy gravity on the side of a cliff—Brian has built them all.

I wish I could give them zero stars. This is going to long so get some coffee or tea and have a…read moreseat. We contacted NRC to have a fence built for our back yard. We live in a new development and all of our neighbors were using them so we figured we would too. The fences looked great. I called them and setup an appointment for the sales guy to come out. Let me add this was last year (2020). The sales guy comes over to discuss what we want. We decided on a vinyl fence line pretty much everyone else. Easy to clean. He took the measurements and I gave him the required half payment down via my credit card. Don't worry, it's, not going down THAT road. About 3 weeks passed and I hadn't heard anything and the payment hadn't been taken. The sales guy told me that I would get a call to schedule an appointment for them to come out. He said the vinyl fence was good because wood fences were in back order but vinyl wasn't. So I called and talked to a lady and she said "Oh, we accidentally shredded your credit card info. We need to send the sales guy back out". I'm like can you just take it and she said no. So a few days later, the sales guy comes back and gets my card number again. Let me pause here and say that this should have been my first and only sign there were going to be problems. I should just said forget it and went with another company. I digress. They take the payment but instead of taking the half, they took the whole payment! I called and they said oh we see let us reverse it and just take half. If anyone has a bank account, you know how banks work so I had two pending charges for about $4500 - the whole price of the fence and a half. Of course the whole price feel off in a few days. Great, I'm now waiting on a call to schedule. Another week goes by and nothing. I call them and was told they were backed up and they would call me when they could do it. Fast forward two months. I get a call one morning saying they are on their way to put in the fence. I was at working from home thank goodness (pandemic and all) so I said ok. They came and put the fence up easy peasy. Since my two of my neighbors already had fences, they only had to put up one side, a gate and close off the other side. It looked great. Let's fast forward to April of this year (2021). We had two back-to-back wind storms. When I say wind storms, I mean 65-70 mph winds. On the second day of the storm, our gate broke on the fence. The fence has a lifetime warranty. I called NRC and let them know the gate broke. They had me send pictures of the gate. I did that. The gate flew off. Heard nothing after that. I called them two weeks later and was told I would get a phone call about it. Two more weeks nothing so I called again. The lady sounded annoyed and said I'll ha e them call you. This went on for a few more weeks. Then I get a call and they say they are coming to replace the fence. Sweet! No one showed up. The next day, they came around 4:30pm. While trying to replace the gate, they found out they brought the wrong gate (huge shocker). They said they would go back to the shop and see if they have the right gate and call me even if they didn't. They took my broken gate with them. No calls (another shocker ). We have been calling them ever since! My husband called at the end May and gave them an earful. We got a call in June saying the gate was ordered and we would get a call when it was in. It's August and no gate meanwhile, we have had three other neighbors get fences put in that look just like ours all from NRC with their signs in the yards. I'm going to say this (and I don't use my race for things) but my husband wonders if it's because we are Black. Our neighbors are not. I don't know what else to think. We even told them at one point, we would pay for the gate ($500) instead of warranty if that would speed up the process. She said it would but it didn't. We aren't paying for gate now. We put our house on the market and needed the gate fixed. We ultimately took our house off the market but still need a gate. I don't know what to do at this point but I wanted to share my experience in hopes it helps someone thinking of choosing them for a fence or deck. Posted are pictures of the gate before they took it.

Just wanted to say that the team that did our deck Jerry and Darren were amazing!!! They were kind…read moreand professional, kept us posted on progress and did beautiful work. We would HIGHLY recommend this company any day!! It was a great experience!!

Tom and the guys are awesome. Fast, responsive, friendly, and their work is spectacular.read more

Top Notch did a great job on both of our homes. We needed clean up and mulch for both properties…read more My husband was extremely happy with the job that they did. He doesn't pass out compliments lightly. We will definitely use them again and recommend them!

I moved into a new home in December 2024, and my yard wasn't fully fenced, something I needed for…read moremy dogs. I reached out to AI Fence, and they were able to come out and give me a quote right away. The price was reasonable, and after checking out their work on Instagram, I was impressed with the quality. Once I accepted the estimate, they scheduled the installation soon after and completed the entire fence in just one day. The team was professional, efficient, and didn't miss a beat, even with my dogs barking and staring them the whole time. I'm really happy with the result and would absolutely recommend them.

Contacted AI for a quote, replied the next day snd four days later the job was completed!…read more Lucas did an excellent job from start to finish. We couldn't recommend him more highly! Great job

After a hiccup in the beginning, Justin and his crew did an amazing job on my deck with a hot tub.read more

I am so disappointed in this company. I trusted the person (Scott) who sold me the fence two years…read moreago. In fact, their bid was higher than others but I had such confidence in the company that I accepted it. Four posts have broken off at the base and I am waiting for information on when they will be fixed. My warranty is for 5 years; I have 3 more years left. Are they trying to wait me out?

would give 0 stars if it let me! do not do business with this person/company-refused to give…read morewritten estimate as previously promised and advised us not to get a permit through the city. then when i told him i would not commit to anyone who does not put an estimate in writing he proceeded to try to harrass me by calling me through facebook messenger!

Dismantled existing deck & erected a very easy to maintain…read morecomposite deck. The men were very professional and took the time to explain any of our concerns. The job was done in record time and we couldn't be more pleased. We would highly recommend this business.

Elite Custom Builders built a deck for us at our last house which was proof of their quality,…read moreeffort and dedication to providing great service and exactly what we were looking for. They also built our current home which we've been told by many is rock solid in terms of construction quality and continued proof of their attention to detail. They are fair on pricing and will walk you through the steps in an easy to understand process. If you choose them for your building/remodeling project, you will truly be impressed with the end result.

Elite Custom Builders remodeled our kitchen and what a great experience it was. Randy and Kyle…read moretreated our house as if it were theirs. The cabinet installation was nothing less than perfect and the attention to detail was amazing. They were neat and respectful to the property both inside and out. Randy took the time to answer any questions and made sure we were kept up to date on the progress. Elite Custom Builders is a definate yes in my book!

Great Customer service. Talked to Ron in the evening. The next morning he picked up my door, had it…read moreserviced and returned the same day. Quality security door and service. Door is 20 years old and only needed some plastic trim replaced.

From the owner: Ohio's Largest Security Door Manufacture Since 1976…read more Custom manufacturer of security storm doors/railings/gates/window guards. Family owned business since 1976

Very honest company with extremely great customer service, communication and follow up. They also…read morematched my best price which meant a lot to me!

From the owner: We are a family owned and operated business. We specialize in all your outdoor needs from basic…read morelawn maintenance,to annual shrub,and plant installation,and concrete,decks and pergolas.We currently do a lot of municipalities commercial and residential flower work as well from commercial and municipality size hanging baskets and planters to custom planters and hanging baskets for your home or business. Our Hardscape division consist of;concrete work,decks,and pergolas. Concrete work can be anything from a large stamped patio to a few sidewalk blocks that need replaced. There is no job too big or too small. Specializing in concrete, work with driveways, parking lots,sidewalks, garage floors, basement floors, footers etc. We offer free estimates within our work area after the first consultation, a landscape design architect will create a drawing for your backyard to commercial site to bring your project to life. Please contact us today to begin your outdoor project!