I thought a business would strive to make convenience for the customer a high priority. Phipps…read moredoes not follow that principal. Although the store is open on Sundays, the bottle return section of the store is closed. When I inquired regarding returning bottles the next day, I was informed that bottle return receipts MUST be used that day. Great business model to inconvenience customers. My solution is quite simple - shop elsewhere. Phipps is not the only business selling alcohol.

I bought a keg of beer there once and the owner wouldn't give me my deposit back as he said it took…read moreme too long to return it. Stupid me. I said ok and left. I found out later that just like a soda bottle, there is no expiration to return a keg! wish I could rate with NO stars.

Great selection with fair prices. Parking is usually quick and easy, and the service is fast and…read morefriendly.

The owner placed a large banquet table in front of counter, making it difficult to hand the credit…read morecard to her (it is literally 6 feet away). When I tossed it to her she became very angry and threw it back at me, accusing me of negative intent. When I explained that I was simply attempting to get the credit card to her since I could not reach her, she told me with irritation she did not believe me. After she ran the charge she threw my card across the room on the dirty floor, with significant anger. She clearly has a bad temper. Stay away from this place. I believe the large, unexplained barrier in front of the check out counter is an omen.

Perfect spot to pick up adult beverages, conveniently located on Southampton Road in Westfieldread more

Impressive selection of craft beer at very reasonable prices (better than other western Mass…read morepackage stores). If they don't have what you're looking for, Mike will make every effort to get it. Highly recommend this small, but very well-stocked source for good craft beers.

Barrel pics!!!! If you like Bourbon, and especially some…read morefruit notes in your Bourbon, this is the place to go ! I recently purchased a Elijah Craig barrel proof store 129.6 proof and I also got an eagle rare store pick! For the price, Elijah Craig is a steel or steal. It's solid and it's extremely cheap for the bottle! First crack I would say it's above average, but I'm excited to see what it taste like when it opens up. Also, I was super excited to see all the other single barrel pics that they had. These guys do a great job getting stuff that people want, and they are extremely knowledgeable about different bourbons. It's also cool to talk about the tasting notes because they pick them overall when someone knows what they're talking about it usually taste pretty good! They also have a huge wine section, we grabbed a Monte Puciato for a very good price and that was the favorite for Thanksgiving! Overall, this place is awesome. Everything you need but it's not like a typical liquor store. They are definitely one of the top in the state.

Yes it's true I am a alcoholic so you naturally wonder "why am I writing a review of a liquor…read morestore?" & the reason can be the things besides the sauce like say lottery, sports memorabilia, snacks & soft beverages & this spot has got her down pat. This is a fair alternative especially if you're not too much a fan of Riverdale St. & opt to not go to a certain one on that road in W. Springfield but this spot if you want beers got her as well as other spirits & such and another thing is this one has sports stuff (note for Bruins fans) & to even go a notch higher a skate shop (genius I'd say). Oh if you opt for the MA Lottery and to also redeem your empties too another bonus. So now you know.

Can always count on New City for a mule! Love the veggie dogs and I mean LOVE. Apparently the non…read moreveggie dogs are epic as well Fun time, they're always hosting events (like trivia night and dance parties!) and changing things up

New City Brewery is a fun spot in town with a large selection of beers and a full bar; at the time…read morethey had some fun and festive holiday drinks. The bar food menu has variety -- we tried the nachos which was good. There are plenty of tables in the back if you want to hang out, and they have a whole section full of games to play. Our bartender was super friendly; she let us sample a few beers to help us choose and even told us about an upcoming drag show they were hosting, which made the place feel especially welcoming and LGBTQ friendly. Overall, should definitely check this place out!

I would seriously caution anyone ordering online from this store. I placed a pickup order for…read morearound $56 through Uber Eats. Before Uber even allowed the alcohol purchase to go through, a valid ID belonging to someone over 21 was scanned and approved, including the required selfie/identity verification. When we got to the store, the SAME valid ID that Uber had verified was physically presented to the cashier. The cashier flipped out because the name on the ID didn't match the name on my Uber Eats account and refused to give us the order. If you didn't want to serve me because the names didn't match, that's fine! I can understand a store having policies they need to follow. What I absolutely do NOT fuck with is merchants that lie. The store then told Uber that we "refused to provide ID," which is completely untrue. An ID WAS provided. The cashier looked at it and refused it specifically because the names didn't match. Saying we refused to provide identification is an entirely different story from what actually happened. Because of what the merchant told Uber, my refund was denied. So now this store kept the approximately $56 I paid AND kept all of the merchandise. I received absolutely nothing for my money. At this point, this store basically stole $56 from me. Again, if you didn't want to serve me, fine. But falsely telling Uber that we refused to provide an ID when the entire issue started because the cashier LOOKED AT THE ID and saw that the names didn't match is ridiculous. I'm posting this so other people know exactly what my experience was before placing a prepaid order here.

This spot is amazing! Very clean, organized, and managed correctly. Don't listen to any negative…read morereviews! I love the whole team, very friendly. Will always carry heavy items out for me without asking! Recommend highly!

Huge lively venue with excellent live music. A great selection of beers. Merchandise and four packs…read moreto go. Quick service at the bar.

We visited on a beautiful fall afternoon. The large indoor mill space was very attractive, and as…read moreit was nearly empty, we could have had our choice of seats. Since it was a gorgeous day, however, we opted for outside seating. We enjoyed the picnic tables and Adirondack chairs overlooking the river, and appreciated that there were umbrellas to provide shade. The indoor bar has more draft options than the outdoor, but both of the beers we wanted were available outside. Food is also available both inside and outside. We didn't order food ourselves, but the flatbreads we saw at neighboring tables looks amazing, and the prices were good as well. Definitely would return if we are in the area again

My go to for craft beer and wine. They stay updated with the latest beer happenings, and have a fun…read moreand relaxing environment to peruse and learn. You need to check this place out.

Best local place to get craft beer. Staff is friendly and extremely knowledgeable. Love this place!read more