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Pride Insurance Group

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Services - Pride Insurance Group

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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Lorenzo Serafini - Allstate Insurance

Lorenzo Serafini

(2 reviews)

Southwest Portland

Slimy. Pure incompetence. I simply needed a car removed off…read moremy policy and escalated this to him. He wasn't able to properly do this so I got charged for 2 cars when my policy renewed. The agent made obvious excuses saying he did remove it but I still ended up paying for a car I no longer had and never got a refund. Hope he doesn't represent all of Allstate because that'd be embarrassing. Please do yourself a favor and take your business somewhere else

My husband & I are forming a new company and needed commercial insurance and a bond. We called the…read morefirst agency we could find that offered the commercial coverage we needed and were not treated well or given correct information. Bad start to this search...so I reached out to a friend "in the business" and he recommended Lorenzo with AllState. Although AllState does not offer commercial policies, Lorenzo works with several lines and was able to get us 3 quotes, plus our surety bond. We sat down with Lorenzo & Brandi in their office and they walked us through everything, answered every question we had (there were plenty!). We settled on a better policy, than was previously offered at a different agency, for the same annual premium and a better rate on our bond. In addition to the commercial insurance, Brandi & Lorenzo had worked up personal coverage for us to compare Home, Auto, & Umbrella...the savings over our existing State Farm policies is significant and our new AllState policies offer much better coverage. It's hard to get excited about spending money on insurance, but for the first time in my adult life, I feel like I completely understand what I am getting for the premiums I am paying. We are now looking at life insurance policies because we now understand how they work and the differences between the types of insurance. Bottom line, call Brandi or Lorenzo...they will walk you through anything and will probably save you money too!

Courtney Rogers - State Farm Insurance Agent - State Farm Agent

Courtney Rogers - State Farm Insurance Agent

(17 reviews)

Southwest Portland

I'm so grateful to have found this local State Farm office near my home there in Oregon. I wanted…read moreto find a local office who I know I can count on in case I need to make a personal visit and/or call over the phone. After searching on Google, I was able to get in contact with Josiah Sanne who took the time to help me provide an auto insurance quote and explained everything in detail on how much I would be saving including bundling both my auto and homeowners policies together and also saving even more by utilizing their Drive Safe and Save bluetooth device that monitors your driving habits. Prior to this call, I was a loyal Allstate customer for more than 30 years. Their rates have drastically been on the rise and it's been very difficult for my family and I to keep up with their unreasonable rate increases which no longer comfortably fell under our budget. None of those 30 years of loyalty mattered or had any value to Allstate. You're just another number to them. Part of the motivation to shop around for a new policy was that I recently lost my job after almost 5 years at that previous employer and the current situation has put our family in financial hardship so I needed to explore ways to save money especially during this challenging time. Josiah was very cordial and he made my experience and entire process more pleasant. Josiah and I spent more than 30 minutes over the phone going over the numbers while trying to keep some of the same coverage amounts. He was able to get my policies straightened-out and help save money. He valued every second and minute of my time that I was on the phone with him. I saved a lot by ditching Allstate and redoing my Homeowners policy and also my auto coverage payments per month. Since my daughters are both in college, I anticipate some savings there as well. If you feel that your current insurance company is devaluing your personal being and loyalty, give State Farm a try. I did and just that call with Josiah made a huge difference! I encourage you to do the same. No everyone's situation is the same, but mine came out positive. I asked how long Josiah has been with the office and he said 6 months but he handled my experience like a seasoned veteran and pro! Thank you Josiah for helping me find ways to save money in this difficult time. I'm so grateful!

Colby fixed me up with car insurance in about 15 minutes! He was easy to talk to and efficient…read moreplus he helped me save $200 over my last insurance company. I really appreciated the fact that I now have a State Farm agent only miles from my house.

Pride Insurance Group - autoinsurance - Updated May 2026

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