Alan Benson is the best insurance agent I've had the opportunity to work with. We own a number of…read morerental properties, vehicles and a property management business and Alan is our insurance resource for 100% of it. On top of that, when a client needs an insurance expert for their new rental property, Alan is our go to resource for them. He has been a big part of our success and helps us build our brand in a very positive way. As a bonus, he's just a great guy too!

I met Drew Johnson about three years ago after having a bad experience with my previous insurance…read moreagent. I called him up asking for a quote on my personal, business and life insurance policies. Drew was very friendly and easy to work with. Definaely not a pushy salesman that is typically found in this business. I felt very comfortable with him and he actually saved me a fair amount on my premiums. I would recommend calling him if you are in the market for an insurance quote.

I switched from another insurance carrier and love the choice I made! Not only an amazing product…read morebut service too. If you need insurance look no further.

PRETTY AWESOME TO SEE THAT IVE BEEN FIGHTING INSURANCE TO GET MY BILL CORRECTED SINCE I RENEWED MY…read morePOLICY AND THEY REALLY WANT ME TO PAY FOR THEIR MULTIPLE MISTAKES. I AM APPALLED THAT THIS IS THE SERVICE IVE RECEIVED WHEN IVE BEEN THE ONE CALLING AND EMAILING FOR MONTHS. NOW THEY EXPECT ME TO PAY THE DIFFERENCE? Wowww. After Joey was my agent and completely got my plan messed up, Ashley the DM told me she'd fix it and this is what it comes down to? Mmk. Good Morning Ashlea, As you know, I have been working on trying to correct the multiple errors we came across in regards to the billing of your policy. Although Joeys intentions were good, sadly he wasnt able to get Farmers to approve some of his requests in leveling out your billing. Back on 5/14 we refunded your bank account $250.00,. After speaking with Joey and overlooking the notes, it seems he was trying to help you out financially because the payment that was taken out was too high and took away from some of your other bills. That is where the big error happened. We never made up for that $250. When the policy cancelled, which you and I have confirmed that it was the agents error, and then was reinstate, that payment carried over and messed up the whole spread of your bill. We were told from a billing rep up at Farmers that if we took the consistent payments of the 534.30, it should re-spread the account evenly. After speaking with a lot of people, we sadly are stuck at this point. Your 6 month premium is $3380.50. The remaining balance on your account until your renewal date is $2,546.94 -- that is including the current bill of $428.47 Your renewal is 11/12/17. So if we take that $2546.94 and spread it out between Aug, Sep and Oct, that would be 848.98 a month. Now obviously that is substantially higher then the 534.30 you have been paying so i understand if you will need to look elsewhere for other insurance. Of course Farmers does not want to see you go, but sadly there were so many billing errors made on this policy (not at fault to you) that we are just unable to take anything less then that at this point. I have looks at all options as to rewriting or if we could cancel and then start a new policy but sadly we will not be able to make any other changes. I personally want to apologize. I worked very hard on trying to fix this policy for you and I am sorry that the outcome was not what I promised. I feel bad it has come to this so again, I understand if you would like to cancel your policies. Please let me know how you would like to proceed. -- Ashley Newman District Office Manager Farmers Insurance Vancouver WA- District 06 360-571-4666

Joey is not only extremely welcoming and friendly, but also knows the field and understands the…read moreindustry better than anyone I've seen. I would highly recommend him to anyone.

Loved my experience with this office! I worked specifically with Jennifer & she was an absolute joy…read moreto work with. She's prompt & knowledgeable. She respected the fact that I was short on time and tried her best to be accommodating. She answered my questions diligently and most importantly followed up as she had promised. I had reached out to a several insurance offices in Portland metro area to find a reliable agent, what I was faced with was absolute lack of professionalism. I know for a fact upon contacting this office & speaking with Jennifer you'll be taken care of ! * I purchased home, car & life insurance.

Exceptional service. As a new customer I feel confident that o will be well taken care of by this…read morelocal office. It gives me peace to have local reps I can call instead of trying to navigate through a giant world of 800numbers and menus. These folks are very professional and thorough. I value rh

Micah is GREAT to work with! Extremely professional, knowledgeable, and helpful for all your…read moreinsurance needs.

Spencer has a been a great agent since I moved to Portland. Through him I have insured my home and…read morecar. He's super easy to work with and extremely prompt when you need advice or a quick turn around on paperwork. I would high recommend Spencer for all your insurance needs.

Spencer is a great agent to work with! I know him from the Gresham Chamber of Commerce and he is a…read moreprofessional and kind man that is always looking in your best interests. I highly recommend you talk to him about any questions or insurance issues. He takes good care of his clients and community.

Adam and his team have been fantastic! They are always so kind and helpful. They have also gone…read moreabove and beyond to fight our claim for us and we are very grateful!

The staff here is great! Rose, Maxine and Chris all handled my insurance needs with the utmost…read moreimportance during a trying time. Fantastic customer service skills. Chris especially was great, it's employees like her that make your company what it is and keeps clients coming back for all their insurance needs. Highly recommend this company

John is excellent, trustworthy and very knowledgeable. While looking for work when we were…read morein-between jobs we needed good short term insurance for our family. John helped us find good plans for our needs and very reasonably priced. Plus he is very aware of ACA compliant policies on short term insurance and if that changes each year. Thanks John! We highly recommend him.

We have used John for our insurance needs for over ten years. In an ever changing health insurance…read moremarket, he has given us good advice and always provided timely service. We highly recommend him.