We've been with them for over 12 years, no issues. The staff returns calls promptly and explains…read morethings thoroughly. Very friendly and professional. They don't have a parking lot, but you can park at New Seasons only one block away.

We're currently using State Farm with Chris for our renter's insurance. We emailed him some…read morequestions about possible mold in our apartment, specifically mentioning that we're not ready to talk to the landlord about it out of fear of having to move without any support, and his only advice was to talk to the landlord. No explanations for why he couldn't talk to us about it. Later, I emailed him about getting our car set up with auto insurance through State Farm and he never emailed back! The woman I spoke to over the phone was super helpful but, unfortunately, she's not the agent. :(

I have used Bob Cosgrove and Country Financial for over 10 years now. I have had 1 auto and 1…read morehome claim without issues. Thanks Bob.

After buying a new home, we expected no problems. I am so glad we had Country Financial. The…read morebuilders subcontracted out the appliance and it was then subcontracted out again. The appliance was installed faulty and we had extensive water damage. Bob had everything taken care of for us. After we filed the claim, everything got fixed in a timely matter, and they paid for our hotel. We spent a month dealing with the warranty and subcontractors before getting insurance involved. Only after the insurance got involved did progress get made, and they got Ferguson to pay our deductible. Also, we save a bunch by bundling our car insurance with our home insurance.

I went with a broker because I got much better service. I told Cody to cancel my policies and he…read moregot mad at me, didn't cancel my policies and I kept getting billed for months later. I finally called Farmers, they cancelled some of my policies, but I'm still getting billed for others and Cody won't call back. Really sad.

Outstanding service BEYOND the norm. He came to my office to set up paperwork and show me how his…read morecompany could save me money. This agent is here for you when you need him. Very quick responses. Got pulled over, was able to call him and right there email me my policy to show the officer. If I had to use my policy to cover auto or business insurance, he is there to go to bat for me.

I live in the Pacific Northwest where auto insurance is required. One of the agents at this…read morecompany helped me get the coverage I needed at the best rate.

I've been with Bisnet for years. I tried to talk to customer service regarding canceling a vehicle…read moreI no longer owned. After waiting on hold over 30 minutes several times I hit zero which the recording told me to do I was immediately hung up on. Finally got to talk to an agent. She was only interested in talking over me. I tried to talk but was told to not interupt her. Ummm, absolutely not. Don't go here.

The definition of good customer service is David Josephson!! He has gone above and beyond for my…read morehusband and I. He's personally saved us thousands of dollars in flood and auto insurance! He's written letters to my lender to help lower flood insurance. Day or night he has taken care of us. He has been an exemplary insurance agent. He is the best!

I began working with David about two plus years ago. As soon as we met we really clicked! I have…read morenot had a single issue with him or American National. I have the best rates and the best service by far. I can call him anytime with anything ( new car , new policy, policy changes) and never feel as if I have bothered him, as I have felt in other insurance companies. He has always gone above and beyond for me when doing anything I may need. He is very quick to get back with you if you can't reach him ( which is very unlikely). He is amazing. I would and have recommended people to him any day of the week.

Isabella at State Farm has helped me for the past 2 years and has been nothing short of…read moreexceptional. She has truly been the best agent I've ever worked with. I always get prompt service via email or phone. My questions are always answered in a very clear and helpful fashion. I feel she helps me find the best policies and expenses for my needs/ has helped me save money and still maintain good coverage. I have 5 policies with State Farm at very fair rates. They have covered significant expenses for 2 car accidents for me in past with no issue. I highly recommend State Farm and working with Isabella.

From the get-go, it seemed like Chris did the bare minimum. He wasn't proactive or particularly…read morefriendly, and when we moved recently, he screwed it up (changed our mailing address but not our residential/covered address!) and then became completely unresponsive. Emailed him at least 4 times over several weeks and received no response. When I called customer service, the bot tried to transfer me to our assigned agent but then immediately said "your agent's office is unavailable due to unforeseen circumstances" and transferred me to the general support team instead--so I'm not sure what's going on over there. The woman from the support team was much friendlier than he ever was. We are now with a new agent.

I spoke with Adam Kazi about changing over from one insurance company to StateFarm. He was so…read morehelpful and a genuine person. I did not feel like I was talking with an insurance agent at all. So nice and honestly I didn't even look into other company's and prices just due to his super great attitude. Adam deserves a raise for sure! Everyone be nice to Adam you got a good one!

Matt was a pleasure to work with. Very knowledgeable and made our process very easy.read more

Dan is the nicest guy you'll ever meet and very competent as well. His staff is superb as well. I…read morerecommend them highly.

Reluctantly, we have had to end a long term insurance policy with Dan's agency/company. I say…read morereluctantly, because were it not for the devastation caused to our business by COVID and the cash flow consequences, we would not be ditching various expenses to make ends meet. Reluctantly, too, because Dan and Crystal are the very best agency team I've experienced over many years of house, auto, life insurance product needs. This is a top notch agency ... but when cash is king, something had to go. Our life policy with Dan was the last in a long list. Who woulda thunk?