It's been a little over a month since my loved one has been a resident here…read more At first the entire staff seemed pretty nice and pleasant, most still are. HOWEVER give it time and the true colors will shine. Very unorganized facility, there is a new business admin who seems to want to see the place turn around, but it will take a lot of work. If I did not know any better, I would have thought that most of the nursing staff received their degrees online and whatever agency they use to bring in CMAs should be blown up and put out of business. If you don't really like people or hate the sight of washing someone else's ass or like to half do your job, then this is NOT the profession for you, stay the hell home. Residents have to beg for meds, beg for a damn bath, nurses spend most of the day just handing out medications all shift long. There are too many residents assigned to one nurse and CMA. Neglect is high here, trust me. If you can take the time and find a better nursing home please do, if you really love yourself and family member RUN like hell to another facility. I cant wait to get mine out of here.

My mother is 85, non ambulatory but healthy. She's lived at Monarch for about a year. I have…read morenever had any problems with their care. They love her and treat her like a grandmother. She hasn't been ill or had a bed sore or a rash from diapers and being in a wheelchair all day. I would highly recommend Monarch to everyone! Sheila D.

I was in Turle Creek 7 years ago. It changed my life. Meetings all day. I had a medical doctor a…read morephysiatrist that got Mr on the message I needed. Also Turtle Creek had councilors for us. This was when there were both men and woman. The took me off the street and saved my life. Today I will be i years sober on Jan. 9th praise be to God

T.C.R.C. was an amazing experience. First of all Turtle Creek Recovery Center is located in the…read moreheart of Uptown Dallas in an old 3 story Southern mansion built in the year 1900. It is a 28 day program. T.C.R.C. requires negative COVID test results in hand when arriving and recommends filling all scripts with a 30 day supply of your meds. The staff was exceptional, held meetings all day Monday - Friday and on Saturday and Sunday as well (just not as many). The mansion was clean, food was great...all done by clients. From what I can recall, the schedule was something like this: Monday - Friday 6AM was breakfast (cereal) & 1st Med Call 7:45AM was morning Meditation (basically roll call Mood, Affirmation Quote, etc) 8AM - 9AM was chores / cleanup 9AM - noon was meetings (AA, NA, CA and in house staff led meetings). Noon - Lunch prepared and served by clients 1PM - 5PM was meetings (AA, NA, CA and in house staff led meetings). 2PM was afternoon Med Call 5PM was dinner 8PM was evening Meditation 9PM was last Medication call, temperature check and snacks. 10:30PM was lights out. Saturday and Sunday we started later and had a hot breakfast on Sunday Morning. Sweet Tea and Coffee all day everyday. 7 smoke breaks a day, vapes are allowed and there is USUALLY community cigarettes. T.C.R.C. has TONS of movies, books for idle time, 2 large TVs downstairs with Internet access on them so the staff allowed us to play YouTube music on 1 of the TVs (Group Room) while the other TV usually had sports or News on it (Boring). So we were jamming out Metallica, Pearl Jam, etc. during idle times. The kitchen also has a radio so the clients would be jamming out 97.1 The Eagle rock while preparing meals which added to the kewlness. Turtle Creek Recovery Center is NOW an ALL male facility except for Staff. There is 1 restroom downstairs for client use, 1 Handicap room equipped for 2 with shower and restroom. There are 3 bathrooms on 2nd and 3rd floors with shower / tub and 1 handicap room on 2nd floor as well with private bathroom / shower / toilet. Typically 3 males are assigned to each room, the beds are very comfortable and 2 windows per room. I had a nice view of some trees overlooking the One Uptown Condos building. After a person has been there 3 - 4 weeks, the staff tries to assign a private room for that person which is really nice. I was there for Christmas 2020 and New Years 2021 and the staff hosted a WONDERFUL Christmas meal from Cowboy Chicken, had homemade dishes, we played all sorts of games (Christmas Bingo, Pin the nose of Reindeer, etc) and even gave us all really nice Christmas gifts (Knit hat, long wool socks and an Old Spice men's kit of Body Wash, Deodorant & Body Spray).

My brother finally received a wheelchair that is comfortable for him.Will came to our home,made…read moreadjustments,delivered,set-up,and tuned up everything with the new wheelchair perfectly.Would highly recommend the Zippie wheelchair because of all the seat angles it has.Highly versatile wheelchair.Will is experienced,nice,and knowledgeable.

After my loved one suffered a spinal cord injury, we didn't know what to do, but luckily we fell…read moreupon this location which specializes in spinal cord injuries. Their specialized rehabilitation teaches the patient how to live life from a wheelchair. As terrible and as sad as an injury like this is, no one was in there moping. The positive energy that fills this hospital is amazing. It's truly incredible to see what a person can do with the right information. This rehabilitation center provides the patient with information that, while not hard, may have never been utilized. I give this place five stars because the staff, every one of them were sincere, positive, and accommodating. I have one exception. A doctor who seems to have fallen into a rut of repetition, unwilling to personalize his specific and unique authority. Dr. Lance Bruce. When questioned about a credible, however unique (to the patient) condition, he blew it off and was rather rude. I am not going to get into specifics, but my family has health care experience so we weren't just talking out of our respective you know whats. But since there is such minimal contact with this doctor, even if you are his patient, and since the real support comes from everyone else here, I still give this place an A+ for making such a terrible situation for someone into a manageable lifestyle. Family is also welcome at all times. Each patient has a weekly meeting about their progress in which their doctor, physical therapist, nurse, social worker, and family are in attendance.

DISCUSTING! I have terminal cancer and these people don't give a care. It's sad how jaded this…read moreplace is. I've been clean going on 8 years now, yet I still have no "take-outs" because I was in the hospital with a brain tumor. I had take outs before my admittance to the hospital, but upon discharge WTCR had taken away everything I'd earned.

Hands down the best gym in Dallas, and one of the best I've ever been a part of. Incredible…read morecoaches, challenging programs...but the humans are the real highlight. The community here has no equal...no matter what workout you're grinding through, it's just a bit easier with good people around.

Been a member to hunger in the wild since Dec.2019. Kyle and his wife Jessica have build a…read morewonderful community based training facility with many strength & conditioning programs to try. They are always available to speak to, they are percent devoted to their clients and of course they never have unsuccessful results as their program and quality of care delivers effective customer driven results. I'm very fortunate I found them, because I've been able to not only work on my strength training but thru their support, non-intrusive, calm mindful support, I've made generous progress in other areas of my life. That's a quality I've only experienced once before while in community style training facility. You'd be lucky ro work with them

BEST IV PLACE EVER! I would like to brag on DANIEL the GM. not only does he have the best customer…read moreservice but he makes all of my experiences here as painless and the least stressful as possible! I do not do too well with needles but Daniel always makes me feel safe and at ease! I've had a couple IVs done by him now and I will not be going anywhere else as long as he is there! I've come to get IVs for multiple different reasons and everytime I leave I feel way better than I arrived! It's iFusion for me!

My buddy and I went in Sunday morning to help with our hangover and it did the trick. Rachel helped…read moreus out and she was super nice and did a great job. 5 star experience and will be back again.

I love my PT. She's amazing. But wowza BS&W billed my insurance $400 per hour session?…read more Seriously, that's what my top notch doc charges. Leave it to BS&W to nickel and dime ever since they became corporate.

I call this my home away from home. Not necessarily the thing you want to say, but in my case, I…read morehave had several operations over the past three years. In 2017, Nick was my guy to rehab two separate hip replacements. And in 2020 Andrew picked up the baton and kept running. I had a total knee replacement in May and Andrew drew the short straw LOL. I have a separate medical issue so it was a little tougher to rehab my knee, but I can honestly say that I could not have had the success I had rehabbing without Andrew. This staff and and the facilities are out standing. Righteous tunes playing in the background and from the moment you walk in the door you feel safe and taken care of. I cannot give enough accolades to these guys! COVID precautions are in place ranging from temp and questionnaire upon entrance to mandatory hand washing before you touch any machine - no cooties here! Blanca says check them out!

This is a great facility & all the care givers are absolutely wonderful. Only problem I have is…read morewith the business office. At the first of each month I call up there to pay for my mother's care. No one answers the phone & eventually I get upset & drive over there to pay it. Then they always have the nerve to tell I could've just called.

If you care about your loved one's safety and well-being, I strongly urge you not to send them…read morehere. My father entered this facility for 20 days of rehabilitation, costing approximately $4,200, and his experience was absolutely horrific. He left in significantly worse condition than when he arrived. My father has taken psychiatric medication since he was 12 years old because of severe childhood trauma. Despite receiving discharge instructions from the hospital, this facility failed to provide his psychiatric medication for more than three weeks. Staff then called my elderly mother and said they were discharging him because of his behavior. We were stunned. How can a facility stop a lifelong psychiatric medication, fail to address the consequences, and then blame and discharge the patient for his behavior? My father also has serious swallowing difficulties and is at risk of aspiration. His hospital instructions required a pureed diet and specific swallowing precautions. When the facility sent him back to the hospital for approximately a week, they apparently failed to communicate those critical instructions. The hospital began serving him regular meals, placing him at further risk because he could not safely swallow that food. The neglect did not stop there. My father was frequently left alone in his room, urine was left on the floor, and he had to change rooms after ants were found in his bed. His bed was positioned with his back toward the doorway and his face toward the wall, so he could not see staff passing by or entering. There was no phone in his room. Our family repeatedly called staff about his medications, his behavior, and our concerns, yet our calls were not returned. Staff may sound friendly and reassuring on the phone, but their actions did not reflect genuine care. My father declined physically and mentally while he was there. Now my elderly mother is being left to care for him because the facility is discharging him over behavior that occurred while they were failing to provide his prescribed psychiatric medication. I have filed a formal report with Texas Health and Human Services. This facility's failures involving medication management, swallowing precautions, sanitation, supervision, and family communication created serious and potentially life-threatening risks. Our family trusted them to rehabilitate and care for my father. Instead, he was neglected, isolated, and returned to us in worse condition. This is not the last they will hear from our family. Please think very carefully before placing someone you love in this facility.