Tried to call for information on dry cleaning down comforter. No one answered during business hours…read more& recording said voicemail not set up. Seems to not be a very good way to do business for relatively new customers.

Cheapest store in the area for tailoring perfectly dress pants within two to three days, friendly…read morestaff, ample free parking lot, located near a Panera Bread and Roche Brothers, etc. I am looking forward to try their dry cleaning services. The store doesn't offer a loyalty card program.

Very good at her her craft and I've always been happy with her results…read more I have had great success with her trailering of my current wardrobe as I lost weight.

Ann does outstanding work and is so reasonable. She is such a kind and sweet person, I would always…read morego to her for alterations.

I have been bringing clothes here for cleaning and alterations for many years. Everything is always…read moredone perfectly and on time and the owner couldn't be nicer. Highly recommended!

I'm so sad to be writing this review because I genuinely liked this place at first. Unfortunately…read morethey lost my husband's wedding suit, which I understand stuff happens. We were compensated for the suit because we had other weddings we needed to attend and needed to buy another suit. However months later my husband's wedding suit appeared and now we are being told to pay a few hundred dollars to Best cleaners in order to get the suit back. At the end of the day we will be out $400 because of their mistake. I'm very disappointed. Please just be cautious!

Maria did a nice job hemming a pair of wide leg pants for me. During her busy prom season managed…read moreto fit me in quickly at a very reasonable price. I will definitely use her again. Thanks Maria!

Dropping my daughter off for college and her jeans needed a new button. Heartbroken and proud as I…read morewas - I knew that these jeans were going to be fixed before I left back to Cali, no matter what. I contacted this business and she kindly asked for a pic. She told me she would be happy to help, but also let me know how I could fix myself. This will definitely be where my daughter will go for all of her alteration needs. (My daughter is an avid thrifter and I'm certain their will be a broken zipper, button or seam in her future.)

Julia is truly the best at what she does. She was flexible and clear when scheduling my fittings…read more Her shop is incredibly clean and she really pours her heart into everything she alters. My wedding dress fit like a glove once Julia was done with it and I felt so beautiful on my wedding day. I cannot recommend her enough. Thank you so much, Julia!

Julia is WONDERFUL. She is a true professional and dedicated to ensuring her clients are satisfied…read more I came in with two different dresses for my wedding and she executed them both beautifully. One dress was very complicated and Julia made every effort to make sure it was exactly what I visioned for my day. I would highly recommend Julia as she made every single moment extra special,10/10 experience!!

Awesome place to get fast alteration services! Amy is SO sweet. I would recommend this shop to…read moreanyone who needs alterations done because it's done by a experienced tailor. 100% what I wanted/expected.

Brought my maid of honor dress in for alterations - needed to be hemmed, brought in on the sides,…read moreand a layer of crinoline removed - and am so pleased with the result. The dress now fits perfectly and they did a fantastic job altering the dress to work with what I needed. All for a reasonable price and quick turn around! Was told two weeks but got a call in less than one that it was completed. Will definitely come back for future alteration needs!

Top notch quality cleaning and clothing repair. They can…read morerepair some tears in shirts and after fixed is virtually invisible. Definitely a place for cleaning and pressing dress shirts. AAA+

We took my down coat there to be cleaned. When we left it there was fur trim on the hood; which I…read morethought would be dry cleaned too. We were told it would take more than a week to clean it because it was a down jacket. The person that took in my coat never asked any questions or said anything about the fur trim. When my husband picked up the coat there wasn't a fur trim piece on the hood any longer. My husband went back and was told there wasnt anything left behind. "No hood..no fur." I called and spoke to the owner who told me that, "I should check too because no hood, no fur came with coat. Coat is special clean and I charge you coat price only." Again being told there wasnt a hood or fur on the coat. The hood is attached. I sent pictures of the coat WITH the fur on the hood, etc. Owner told me it wasnt that coat and I should look too. There wasnt anything found. I said they charged me almost half the cost of what I paid for the coat to clean it, and asked what he would do about that as they clearly misplaced the trim piece. I was told it was MY fault and OT theirs. "No fur. No hood." We have sent many articles of clothing to VIP. Cleaners and have never had an issue. However we wont be sending anything more to them because of their error and lack of responsibility for their mistake. As you can see from the photos there was indeed a fur trim piece on the hood.

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

This was my first and and last visit to this laundry mat. I had higher expectation because of it…read morebeing in Westborough. The web site only shows you the one picture that is updated in the pace. The floors are all scratched up when you walk in. As you walk by the first row of washers which are back to to back. In between them its all the tubing and everything its just looks so messy. There was about 3 to 4 small folding tables and a few metal carts. There was a TV but that was off and they did have a new vending machine. A waiting area with magazines and a few chairs outside also. Don't go at a busy time like I did on a Sunday afternoon. There is no parking in front of the entrance. It's on a minor hill so as some people were doing even though it says fire lane- is to back up near the door and unload.

I got married right before Covid lockdown so I never got my wedding dress cleaned (muddy train,…read morespilled wine) and preserved so I assumed it was a goner. Brought it to Ace and they were so nice and professional. They were able to show me the dress and it look spotless and then preserved it for FAR cheaper than any other offers. I was so impressed. Highly recommend.

2025 I understand…read morethat this place is working on fixing things..... it's been a year, please fix your machines. it's very frustrating when you have to spend more time and money washing clothes. and your clothes are completely soaked in water, because the machine don't wash. please do better

It was my first and last time using this place and someone literally stole my blanket from the…read moredryer. This place is pretty filthy.