I have been there many times and trips have ranged from good/great deal, to the microwave i bought…read morecrapped out after 2 weeks. The best approach is to think of it like a garage sale. Sure the ad said they had a tandem bike but it could be gone before you get there. "but i called ahead"... much like a garage sale a family member might sell it not knowing. or they have a first come first serve policy and are not holding any items because in used sales we all get people who call and never show (craigslist). if your coming from any distance for a specific item, see if you can prepay over the phone (ive not done it but i think they are pretty reasonable to work with). the best items go quick so let your cash talk. As for the prices, the retail side is hit and miss. if you find the exact item item cheaper or same as amazon they will usually work with you. but usually the item they stock are more industial than the ones the regular consumer buys You will notice a fenced area piled with damaged or hard sell items. on certain days they will open this up at deep discounts. but its a crap shoot. its fun to dig through and look for the little gems hidden in the industrial bulk. make a pile of your finds and they will shoot a price. sometimes I score, sometimes I walk away because I dont like the price.

I travel 70 miles at least once a month to go here. I buy alot as great stuff at low pricesread more

Watch your receipt they will charge for items you don't even have in front of them . Do not trust…read morethem . Also like to nickel and dime everything . We need more mom and pop parts yards .

They have pictures of some of their inventory online, which is nice to be able to see what could be…read moreleft in the yard. If you sign up on their website, you can get a discount for the $3 entry fee. They have manual lifts that can be used to help get parts from a car. I was able to buy a bumper in good condition (with core and filler) for about $100. It would be nice if they had a sink to wash your hands afterwards. There are some hand sanitizers and paper towels near the entrance. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2018

I was helped by a young woman called Tee. She was very knowledgeable about my problem. She had…read morelots of good info and saved me a couple of bucks too!

Tracy answered the phone quickly and had my parts ready by the time I got there. She even helped me…read moreput it on which I really appreciated. She had superb interpersonal skills and got me in and out in a very timely manner! Would 10/10 recommend finding her for all your AutoZone needs!

After having 2 undesirable experiences with 2 other separate auto yards i…read moreRockford, I was extremely fearful to make it another event The first experience was a problem with the yard selling me anow engine That was definitely not the year and model paid for and when I brought it Back to them to exchange for the correct one, They gave me the typical up and back for 10 days and as they well knew I just said it wasn't worth the aggregation The second experience with another local yard was worse and there was no resolution With a great deal of fear I called Rock City and gave the couchangnter man my Car info and needs Was I surprised when he called me back in the 30 minutes he requested And told me he had a low miles engine ready to go from an insurance Crash car with documented miles Now I had the next problem arise I told him I just had Hernia surgery and couldn't pick it up to get it to The repair shop in Freeport where the car was towed Now came the Shock He said : NO PROBLEM GIVE HIM MY CREDIT CARD PAYMENT OVER THE PHONE AND IT WILL BE THERE BY CLOSE OF BUSINESS DAY What a delightful call from the repair shop owner at 4 p m that day "Your engine arrived" we'll start on it tomorrow And no extra charge for delivery or old engine pickup GREAT JOB. ROCK CITY. AND A SPECIAL THANK YOU Update: I just returned from a round trip to Florida Car ran fantastic and just got the oil changed It's going to be a wonderful summer of driving thanks to these guys They are #1 in my book Mark

Mike keeps playing games acting like he doesn't remember us calling about a p.o.s transmission he…read moresold me I want a refund but tells me I can't get one. I drove 3-4 time to Rockford from Racine and wasted about 100$ in gas each trip. Still hasn't given me call back I asked to speak with the owner/boss "he's on vacation" but wasn't on vacation an hour prior before I called the second time. I strongly suggest you don't buy anything from them. They are the true definition of a junk yard lbvs. Also never received my 100$ core refund

i received the best service from General auto parts today. They trusted me when I said that I was…read morecoming for a late model door, They had it off, In the office on a pedestal. for my viewing and it was everything that they said it was. Emily handled the whole transaction very professional. Thank You General auto I will Be back

Hi I was working with Dexter at General Auto Parts I ordered a part from them and in somehow USPS…read morecouldn't deliver it I went and I talk to Dexter he went and refund me the full amount right away Very good service I recommend everyone to work with them

Auto Parts stores seem pretty similar to me. The only real difference is service, and this store is…read moresuperb.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.