Cancel

    Open app

    Search

    PriceTravel

    1.2 (65 reviews)
    Open Open 24 hours

    PriceTravel Tours Photos

    Recommended Reviews - PriceTravel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is proof that the "declined" bookings can be located via the PriceTravel app but not the booking that successfully went through.

    This is a scam/fraudulent company. I have made multiple attempts to book a hotel stay but my reservation attempts would automatically be "cancelled" and the charges would go through as pending. As you can see from the images, I tried multiple times with "cancelled" bookings. This was because my thoughts were I was messing up... such as entering my credit card info wrong, etc. Keep in mind, these cancelled bookings can be located in the PriceTravel app. My very first attempt at booking a hotel stay (which I obtained a link for while searching Trivago.com) was denied because my credit company registered it as fraud but I did not know that immediately. So, before I recognized any of my attempts as fraud, I tried again, and then again with further believing there was something wrong with the card I was using so I tried using different credit cards. The subsequent cards I used are currently still in a "pending hold" for hotel bookings that were either automatically cancelled or do not exist. The last attempt at booking my stay with PriceTravel, I believed I was successful at finally getting through and confirming the reservation... but then I never received a confirmation email. Luckily, I screen capped the booking locator once I thought I succeeded but when trying to locate the booking using the "booking locator" and my email, via the PriceTravel app on iPhone, it was not found. Point is, this company now has my information and multiple made attempts to charge my cards. PriceTravel either cancelled (assuming due to my credit companies declining the charges) and for the one successful charge, I never received an email of the reservation confirmation and also unable to locate it using the search feature in the app. To further support that it is fraud, I called the hotel I tried to book directly for the "successful booking" and they had no information of my name or any booking under my name. I also tried to call PriceTravel but the prompts for help or support did not work.

    See all

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    24 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Horrible service!!! Representatives does nothing and half of them are incompetent. We will never book through them again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul C.
    39
    15
    5

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of KJ L.
    0
    41
    33

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Don't fall for their scam and they are not based in USA. I've tried several times to get credit or refund and at a loss.

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony C.
    570
    4
    2

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    This is a scam. No live operators. I was trying to rebook and on the phone for one hour. On their site too

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    scam, beware don't use them ever. they pay google to get listed above priceline. you thought you got priceline. scam

    Business owner information

    Photo of Fernanda S.

    Fernanda S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    PriceTravel Reviews in Other Languages

    Review Highlights - PriceTravel

    I hadn't received a receipt for my purchase and only had the booking reservation confirmation so I started to worry the night before my stay, especially after seeing so many negative reviews here.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Best Day Travel - Our private van that took us from Grand Velas Riviera Maya to Cancun International Airport. Black Mercedes. The other van was red with logo.

    Best Day Travel

    2.2(154 reviews)
    0.9 kmSupermanzana 12

    We had a good experience with BD Experience (or "BDExperience"), a business line of Best Day Travel…read moreGroup, based in Cancun. I'm surprised to see an average 2.2-star Yelp rating for this business (137 reviews), at the time of writing this review. Our experience was a solid four stars. Side note: Based on some of the pictures here, I'm also surprised to see that Best Day Travel hosted what appeared to be an official Yelp event back in March 2016. My wife and I booked a vacation package to Grand Velas Riviera Maya resort, located in Playa del Carmen, through Costco Travel. As part of that package, BD Experience was our ground transportation between Cancun International Airport and the resort. The arrival and departure transfers went well. Both ways, we were safely and efficiently transported in nice, air-conditioned, private vans with music. Each way, it was just us and a dedicated driver. Getting from the airport to Grand Velas took about 45 minutes. The return trip from Grand Velas to the airport took less time, about 35 minutes. Upon arrival to Cancun and exiting the airport, it was very easy to spot the BD Experience employees holding Costco Travel signs. There were many BD Experience employees, wearing red shirts, and BD Experience branded vehicles. This appeared to be a popular service with a lot of American customers waiting in groups, clustered near the vans. We waited about 5-10 minutes outside before we were led to a van, our luggage loaded in, and on our way. Going to the resort, we rode in a BD Experience branded van. Going back to the airport, we were picked up in a sleek, luxurious, black Mercedes van. Both drivers were great. One of the drivers spoke very little English while the other spoke good English. Communication with BD Experience was done via WhatsApp. I mostly messaged with BD Experience's business account at +52 998 321 5963. I also messaged with Hugo Figueroa regarding our departure confirmation. I had a pleasant experience with Hugo. We had a good laugh about my WhatsApp profile picture with "Nature Boy" Ric Flair. Woooo! But seriously, everything with BD Experience went smoothly. Pickup times and other details were well communicated in advance. We had no issues. Bring cash to tip your driver. I suggest $5-10 USD each way. Tip more if you have a larger party with lots of luggage. In case we had any issues, Costco Travel gave us the following phone number for BD Experience: +52 998 113 1814. Check out BD Experience on Instagram at https://www.instagram.com/bd_experience/?hl=en

    Avoid BD Experience -- Especially If You're Traveling with Kids or Want a Stress-Free Trip…read more We recently traveled to Cancun and booked BD Experience as part of a Travelocity package. I strongly advise avoiding this company if you're traveling with children or simply want a smooth, reliable experience. To confirm your shuttle, you're required to reach out to BD Experience about 24 hours in advance -- but they don't make it easy. You have to contact them through WhatsApp Business, and even then, they redirect you to a different number because the first one supposedly has issues. I followed the instructions and confirmed our arrival. No one ever reached out to me directly. Upon arrival in Cancun, we located their kiosk and were told to wait 30 minutes. Eventually, we -- along with several other groups -- were shuttled to our resorts without issue. The problems began the day before our return flight. I messaged them to confirm our pickup, only to be told that our booking only included a one-way trip to the resort. This was incorrect -- my itinerary clearly showed a round-trip transfer. I even sent them a screenshot as proof. Still, they insisted I contact Travelocity to obtain specific voucher numbers. After wasting time tracking those down, BD Experience finally acknowledged our round-trip booking. I requested a 10:00 AM pickup for our 1:00 PM flight. They refused, saying we had to leave at 9:00 AM because another guest was scheduled at that time and we'd have to share the shuttle. This change effectively cut short our last day -- our kids couldn't even use the pool before leaving. We were ready in the lobby by 8:30 AM. Multiple shuttle drivers arrived and called out guest names, but no one ever called ours. By 9:10, still no driver. I messaged BD Experience -- no reply. Ten more minutes went by. I asked the Hilton staff for help. One kind employee tried calling BD Experience (he speaks Spanish), but they didn't answer. At 10:14 AM, an hour after our scheduled pickup, BD finally responded via WhatsApp saying the driver was there and we weren't -- a complete lie. They didn't even attempt to send another vehicle, just told me to contact Travelocity for a refund. At that point, we were stranded with two small kids and no ride to the airport -- and already late. Thankfully, the Hilton staff stepped up. One of the lobby attendants (guy in a black t-shirt -- please thank him!) called us a taxi, which cost us $60 USD. We barely made it to the airport on time. If I hadn't insisted on leaving early, we might have missed our flight -- with a 3- and 5-year-old in tow. Can you imagine missing your flight, having to rebook last-minute, possibly being separated from your children during seating? Travelocity -- why are you partnering with a company that provides such unreliable service? BD Experience -- you caused us stress, wasted our time, and left us scrambling with young kids. If anyone wants proof, I have the WhatsApp chat log.

    Photos
    Best Day Travel - Our BD Experience private van at Cancun International Airport. Transported us to Grand Velas Riviera Maya. Booked through Costco Travel.

    Our BD Experience private van at Cancun International Airport. Transported us to Grand Velas Riviera Maya. Booked through Costco Travel.

    Best Day Travel
    Best Day Travel

    See all

    PriceTravel - tours - Updated May 2026

    Loading...
    Loading...
    Loading...