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    Priceless Car Rental

    1.6 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Truck rental

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    6 months ago

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    2 months ago

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    6 months ago

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    U-Haul at Veterans & Williams

    U-Haul at Veterans & Williams

    (9 reviews)

    This may be the worst customer service I've ever received. I don't understand why people work…read moreplaces they hate. Just avoid this location at all costs. The most unfriendly and unhelpful people. Go to another location

    Zero stars should be a choice. Do not use Uhaul under any circumstance…read more 1) A reservation is not really a reservation. They go in the morning, see what trucks are available and where and then assign you. My "reservation" was at the Veterans location 5 miles from my house. An hour before my pickup time I was sent a text that I had to go to their Michoud location. 27 miles from my house. A 35 minute drive each way. So there goes an hour of my day, The scheduling person actually had the nerve to tell me it wasn't an hour drive to Michoud. It isn't but since I can't teleport with the truck back across the city to my house, it was over an hour. 2) The drop off was just as bad. The assigned contract location in Baton Rouge was closed. No lockbox. After a 20 minute wait for someone to answer the Uhaul service number, the rep told me the location was open from 11-7, AS I WAS STANDING THERE IN FRONT OF A PADLOCKED DOOR at 2:30 AND NO LIGHTS ON INSIDE. So there customer service help line does not know what the hours are of the drop off locations. AND I was told dropping off at a location not in the contract would cost me extra. 3) Another 20 minutes on hold and we were given an alternate drop off. It took us 2.5 hours to load up and get to Baton Rouge. It also took 2.5 hours to give them their truck back. 4) The automated check out didn't work. The starting mileage in the system for our truck was 4,000 miles higher than the actual starting mileage so we couldn't put in our ending mileage because it was less than their inaccurate starting mileage.

    Dollar - Smelled like cigarette smoke so we used another

    Dollar

    (48 reviews)

    They left me stranded at 1 AM by myself in a foreign town after having prepaid and got insurance…read more.. Tried to tell me that I had to pay a $500 deposit on top of what I had already paid, which I did not have and therefore was stranded... again by myself at 1 AM in a foreign town. Worst rental experience of my life I will never ever recommend dollar to anyone; they put my life in danger and didn't even care didn't flinch for a second about it .

    I always attempt to represent the negative, positive, and neutral aspects of my experience with…read morecompany in my review. In the case of Dollar Rental, there are no positive or neutral aspects. The rental experience, particularly at the MSY location, is painful from beginning to end. I can understand why this low-budget rental car provider is the only option for some, but if you can afford any other brand then I'd encourage you to explore those options. The Dollar employees leave the desk prior to the MSY Rental Facility closing (the building is 24 hours, but the rental companies each close at different times -- those closing times are not disclosed on the airport website). When I arrived, the Hertz employees were still present, so I requested their assistance with my reservation (Hertz owns the Dollar and Thrifty brands). I can't remember a time when I've had a more unpleasant experience with a company representative. This experience was shared by 12-15 other customers who later showed up with the same expeditions. The bottom line -- there is no other rental car company that disregards its customers to the same degree as Dollar and Thrifty.

    Priceless Car Rental - truck_rental - Updated May 2026

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