This was one of the best eye care experiences I've had in a long time. My son and I both have…read morecomplex prescriptions, and the entire team was exceptionally kind and supportive. The doctors were thorough and attentive, ensuring we each received excellent care. I was also referred to additional specialists for follow-up treatment and was able to receive immediate attention during my visit. Overall, it was a very positive and professional experience.

Was talked into getting progressive lenses. I tried wearing them for 2 weeks, and I could not get…read moreused to them. I could not see anything clear, near or far. I took the glasses back to have them verify it was the right prescription. They said it was. I said, well, I can't see anything and that they are useless to me. The response from the front desk was like, oh well. Now I am stuck with glasses that are useless, and can't get new ones with my insurance for another year. Stay far away from this place!

Best place in the Boro for eye care, with the best doctor, Doctor Jennifer Drake and the latest…read moremost modern equipment.

We recently relocated to TN looking for an eye doctor and Dr. Smith & staff were very helpful &…read moreprofessional. They have the most updated technology to give you an accurate diagnosis. I will definitely be back next year for my yearly checkup.

This is a great staff and they are all professional in terms of helping. I would recommend going…read moreback and they have a lot of options for frames.

Dr. Goolsby and her staff were kind, and professional. They were very welcoming for my first visit…read more. I will definitely be returning for future eye care visits.

I've been going here for several years. Not sure what has happened to them over the past few years…read morebut visiting their office has become extremely frustrating. Today, I had an appt for 11:45. For the last several days, I've gotten text message reminders, voicemails, and emails reminding me of the appt. Yesterday, I was asked to come in 15 minutes early. This morning I rec'd a text that my appointment was moved to 11:30. I changed my plans around at work to accommodate. I arrived at the front desk at 11:25. I filled out one sheet of paper and they copied my insurance card. I sat down in the waiting room at 11:30. The waiting room had 5 or 6 people waiting when I arrived. I waited in the waiting room for 50 minutes. I asked the front desk why I was asked to come in early and my appt time was changed and no one had a clue. I ended up leaving. Based on prior visits, surviving the waiting room doesn't mean you are on the fast track to leaving anytime soon. Once you pass that hurdle, then you get to read the eye chart. Then back to the waiting room - or if you are lucky, on to your room....to wait. Then after 10-20 mins Dr Trapeni will visit. They you are rushed out to the saleswoman who pushes overpriced lenses and frames. Beware, she gets upset when you tell her you just need a copy of your prescription so you can order your glasses online for half the price. They have always quoted me $300ish on basic glasses with none of the fancy lenses and add-ons. My insurance pays $200 towards that amount. However, I learned a couple years ago, I can go online and get the EXACT same glass, plus all the upgraded lenses for less. For instance, had I gotten to see a doctor today, I was going to order online and get name brand eyeglasses (with upgraded lens) and sunglasses for $240 - TOTAL, that means only $40 out of pocket for TWO sets of glasses. This practice couldn't come CLOSE to that price. I wish I could say the extra expense paid for better service, but after waiting 50 minutes for nothing, I don't think that's the case.

Dr. Trapeni is an outstanding eye doctor. Having said that, it takes more than just the boss to…read moremake a good experience or a bad experience. Well, the front desk staff really makes a rough mark on this establishment. The main front desk person is abrupt, harsh, and inept. Sadly, this is making me not want to go back even though I really love the care of the doctor.

Glasses are cheaply made. Not impressed with this costco location. Customer service is mediocre.read more

My first visit to a COSTCO Optical Dept. Must have timed it well...11 am on a Thursday with no…read morewait. Jim, the sales associate, was knowledgeable and experienced. There are no coupons, expiring promotions, or other gimmicks...just $40 off a second pair. So I also bought sunglasses too. Time will tell about the quality. Price is right...and superior to Walmart. Sole gripe is frame choices is fewer than traditional optical stores, and choices unavailable online to shop in advance. I had no difficulty finding a pair that fit and I liked. Delivery promised in 1-2 weeks. If you have an optical plan, then you are reimbursed; Costco does not accept pay reassignment...I guess to keep administrative costs down.

Oh my goodness!! Where do I begin?? Mr Steve is fantastic to work with! It has been a long time…read moresince I have worked with a professional optometrist that is honest to a fault and bends over backwards to help you, educate you, and give you a great deal! This guy does business the old-fashioned way! Honest, earnest, and meticulous. I love my new glasses! They fit, they are comfy, and they are durable! Plus, my refurbished sunglasses can't be beat! Yes, instead of selling me a new frame unnecessarily, he refurbished my old sunglasses as good as new! I couldn't believe how much of a conscientious and customer-focused man Mr Steve is! You will not go wrong trusting Mr Steve with your optometry needs!! He is simply the best. He also encourages routine follow-up visits to correct and tighten your frames as needed. I got mine in December and am due to stop back by soon! I am so grateful to have been recommended to him!! Thank you, Mr. Steve!!

MOD has been making glasses for many years. Steve is one of the most honest and conscientious…read morepersons I have known. An experienced Licensed Optician that really knows his trade. You can always expect the most professional service no matter what your vision needs are. Thank you Steve for your expectational service. R. Famawi

The dr. Here was extrenely thorough. Way more so than any optometrist I have ever seen. She sent…read moreme to an opthamologist due to a field of vision issue. After many tests, I have early stage glaucoma (im only 50). She may have saved my vision. I cannot thank her enough.

Great Dr. Very caring and personable. Takes the time to understand your health history and…read moreanswer any questions. Cost is very reasonable as well.

Dr. Nieber is an amazing optometrist. A very friendly atmosphere and knowlegeable staff makes his…read morepractice one of the very best in the area. Dr. Nieber is very professional and knowlegeable in his field. He's a great person, has a great location, and cares about what he does. He accepts a wide range of insurance and his prices are inexpensive